Working at Sungard Availability Services | Glassdoor

Sungard Availability Services Overview

Wayne, PA
1001 to 5000 employees
1978
Company - Private
Information Technology
$1 to $2 billion (USD) per year
Sungard Availability Services (“Sungard AS”) is a leading provider of critical production and recovery services to global enterprise companies. Sungard AS partners with our customers across the globe to understand their business needs and provide production ... Read more

Company Updates

  • CRN® named eight Sungard Availability Services executives to the esteemed 2017 Women of the Channel list. http://glassdoor.com/slink.htm?key=vQFfm

    Melissa McCoy named to CRN's Power 100 on the 2017 Women of the Channel List

    WAYNE, Pa.-May 15, 2017-, a brand of The Channel Company, today named Melissa McCoy, Sungard Availability Services (Sungard AS) Vice President of Global Channels and Alliances, to its prestigious Power 100 list as part of the 2017 Women of the Channel issue.

  • http://glassdoor.com/slink.htm?key=vQv76

    DRI International names Sungard Availability Services as the Product/Service Provider of the Year

    WAYNE, Pa. (March 3, 2017)- Sungard Availability Services (Sungard AS) today announced that its AssuranceCM Business Continuity software was named the Product/Service Provider of the Year in Disaster Recovery Institute (DRI) International's 2017 Awards of Excellence.

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Sungard Availability Services Video

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Sungard Availability Services – Why Work For Us?


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Sungard Availability Services Overview

Sungard AS partners with customers around the globe to understand their unique business needs and provide production and recovery services tailored to help them achieve their desired business outcomes. We apply our deep expertise and experience in disaster recovery to design, build and run production environments that are resilient and available in the present, and positioned for growth in the future.

  • We are experts in IT disaster recovery, managed IT services, business continuity, and consulting

  • Our goal is to adopt best-in-class components for our infrastructure and systems

  • We offer a proven track record in innovative availability solutions

Rather than focusing on one isolated area of technology, we deliver business continuity, information security, IT disaster recovery, and cloud systems that are fully integrated and responsive. The result is a solution that meets your business challenges and can be delivered quickly, flexibly, and cost-effectively.

We have a diverse group of customers, proof that our solutions offer a broad range of benefits. Over half of our customers are small and medium enterprises, and more than 70 percent of Fortune 100 companies rely on our services. Financial services, manufacturing, retail, healthcare, and business services industries are heavily represented; plus, we have significant customers from the transportation, telecommunications, utilities, and government verticals.

Sungard Availability Services:

  • Helps thousands of customers globally achieve uninterrupted access to their mission-critical data and systems
  • Employs over 3,000 professionals with extensive IT and business experience
  • Provides more than 5 million square feet of hardened, secure operations space
  • Has over 20 mobile facilities staged in strategic locations
  • Manages 90 hardened IT facilities connected by a redundant, global dedicated network backbone
  • Is an aggressive adopter of green technology, researching and adopting best-of-breed components for our infrastructure and systems

Our proven track record of innovation has helped us deliver reduced disaster recovery times, less complexity, and greater utility as information loads grow and technology dependency advances. These and future innovations will help our clients use technology to continue to drive business outcomes.


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 IT Careers. 

Every day, we keep companies around the globe connected to their most vital information. Our professionals harness advanced technology to deliver expert solutions in Cloud Computing, Disaster Recovery, and Managed Hosting. From business continuity planning and colocation hosting, to the latest in cloud technologies, we’re making sure our clients’ critical information is always on.

If you’re wondering what it’s like to have an IT job with a billion-dollar industry leader, explore our culture and diversity and professional opportunities. Step up to the challenge and start your career in IT at Sungard Availability Services.

To learn more about company vision and culture, as well as search for opportunities, please visit our jobs site.

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Accountability image Accountability - We understand our jobs and measure our success based on delivering the outcomes our customers need.
Initiative image Initiative - We are driven to get things done, and done right. We find innovative solutions to our customers' challenges.
Respect image Respect - We treat each other with dignity, and recognize the capacity of every individual to contribute to our success.
Integrity image Integrity - We behave ethically. We only promise what we can deliver, and we proactively communicate good news and bad.
Teamwork image Teamwork - We work in partnership with our customers and our colleagues. We play to each other's strengths.

 

We expect all employees to live these Core Values and abide by our Global Code of Business Conduct when working with customers, interacting with perspective customers, and performing their duties.

Our professionals are encouraged to contribute their talent and ambition in an environment that's supportive and dynamic. To bring out the best in each of our people, we offer an extensive package of benefits, including:

  • Health insurance (pre-existing conditions covered)
  • Dental insurance
  • Vision insurance
  • Wellness Works including Healthy Rewards dollars and Health Advocate
  • Life insurance
  • AD&D insurance
  • Health saving account
  • Flexible spending account for healthcare and dependent care expenses
  • 401K with match
  • Short- and Long-term Disability coverage
  • On-site gym and cafe (may vary by site)
  • EAP - Employee Assistance Program
  • Adoption Assistance
  • Educational Assistance
  • Access to 529 College Savings Plans

 Learning

Educational Reimbursements

We reimburse our team members for classes, seminars, off-site training, and other educational opportunities that work to grow professional success at Sungard Availability Services. In addition, we offer a company-wide Educational Assistance Plan that supports our professionals who are pursuing work-related education outside of work hours. Once approved, we'll reimburse up to 75% of the costs for tuition, books and application fees for undergraduate and graduate courses and degree programs, when certain criteria are met.

Recognition

Our success has been built on individual achievement and collective excellence. We recognize the efforts our professionals make through several high-profile programs.

  • APEX - Underlying the huge role that service delivery and customer satisfaction play in our company's success, APEX (Achieving Professional EXcellence) rewards the best of the best in our Operations and Global Services departments.
  • Elite - Our Elite program recognizes Finance & Administration team members who consistently exceed expectations and help us to reach our goals.
  • Service - We recognize and reward milestone service anniversaries.
  • Local Hero - Our quarterly recognition program spotlights employees who have made a difference in the sustainability of the workplace. Local heroes make a positive impact-whether through something as simple as using less paper, or as complex as creating ways to reduce work-related travel. For each Local Hero, the company makes a $500 donation in the winner's name to the Nature Conservancy.

Sungard Availability Services Reviews

2.8
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Recommend to a friend
Approve of CEO
Sungard Availability Services CEO Andrew A. Stern
Andrew A. Stern
255 Ratings
  • Featured Review

    Helpful (2)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Start up mentality with a great sense of purpose. Management is doing a great job to evolve into a new business model that includes much needed consulting services

    Cons

    They are finding it challenging to implement new business model but they are focused. Internal processes are evolving, People are a bit reluctant to adjust, but they do.

    Advice to Management

    Keep doing what you are doing. You have worked hard to land some big deals and it is paying off. Leverage those successes to gain more big clients

See All 561 Reviews

Sungard Availability Services Photos

Sungard Availability Services photo of: View of the mountain from the office
Sungard Availability Services photo of: Sungard Availability Services employees accept award for "Product/Service Provider of the Year" at DRI International's 2017 Awards Gala
Sungard Availability Services photo of: Sungard AS India employees joined forces to attend a two-day outbound learning program.
Sungard Availability Services photo of: Sungard AS India employees joined forces to attend a two-day outbound learning program.
Sungard Availability Services photo of: Sungard AS employees taking part in a TechGirlz Workshop
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Sungard Availability Services Interviews

Experience

Experience
64%
20%
14%

Getting an Interview

Getting an Interview
41%
20%
18%
7
4
3
3

Difficulty

2.8
Average

Difficulty

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Average
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  1.  

    TOC Technician Interview

    Anonymous Interview Candidate in Thornton, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Sungard Availability Services (Thornton, CO).

    Interview

    Difficult questions, tricky timed lab questions, hard personality questions. Interview was forced on team and was difficult even for higher tiers. Some questions did not pertain to current work process which is what we were told they would be. Unexpected interview questions causing slight confusion.

    Interview Questions

    • Name the equipment you need to run a Windows Server 10 at Microsoft's lowest requirements.   1 Answer
See All 99 Interviews

Sungard Availability Services Awards & Accolades

  • Product/Service Provider of the Year, DRI International, 2017
  • CRN Women of the Channel, Power 100 List: Melissa McCoy, CRN, 2017
  • CRN Women of the Channel, Power 100 List: Melissa McCoy, CRN, 2017
  • CRN Women of the Channel: Sarah Hamilton, Karen Falcone, Melany Zweifel, Jennifer Caria, Michelle LeVan, Heidi Biggar, Dena Marean, CRN, 2017
  • CRN Women of the Channel: Sarah Hamilton, Karen Falcone, Melany Zweifel, Jennifer Caria, Michelle LeVan, Heidi Biggar, Dena Marean, CRN, 2017
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