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Superdrug Overview

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London, England (UK)
5001 to 10000 employees
1966
Subsidiary or Business Segment
Retail
$1 to $2 billion (USD) per year
Unknown
Superdrug’s purpose is to be the best in everyday accessible beauty and health, and we are committed to bringing innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. Our customers can be reassured that we ... Read more

Mission: To be our customers' first choice for up to the minute beauty and health, loved for value, choice, friendly advice, service and fun.

Superdrug Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Superdrug Managing Director Peter Macnab
Peter Macnab
123 Ratings
  • "Care more about customers than staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Birmingham, England (UK)
    Former Employee - Team Leader in Birmingham, England (UK)
    Positive Outlook
    No opinion of CEO

    I worked at Superdrug part-time (More than a year)

    Pros

    Good discount (30% exclusive and 10% branded)
    Yearly bonus if targets are met
    Good team spirit, happy working environment
    Always busy

    Cons

    Budget for hours is too little for what they expect of the stores
    People from head office have 0 retail experience so they expect the impossible
    No consideration for staff and the stress that staff are under
    They will give you a policy to ‘stick to’ but if a customers complains about this policy they will belittle you just to keep the customer happy

    Advice to Management

    Consider your staff more and think a little more about the jobs you’re giving and the hours you’re giving to do them. I’ve seen way too many managers in my area have breakdowns because of the amount of pressure they’re under.

See All 346 Reviews

Superdrug Photos

Superdrug photo of: store
Superdrug photo of: Ready to serve customers!
Superdrug photo of: We love our suppliers!
Superdrug photo of: One of our Nail Technicians giving that Superdrug Feeling!
Superdrug photo of: Life at Head Office Croydon
Superdrug photo of: One of our apprentices at the Apprenticeship Awards
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Superdrug Interviews

Experience

Experience
67%
19%
12%

Getting an Interview

Getting an Interview
78%
13%
4%
2
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Assistant Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Superdrug (London, England (UK)).

    Interview

    I was asked to stand near the front of the store and engage customers to try and buy the star buy products.

    After this, I was taken to the office to have an interview with the store manager. She also asked about how I found the experience and how many star buys I sold if any.

    Interview Questions

    • How can we save money?
      Describe yourself in 3 or 4 words
      Give me an example of a time you provided great customer service   Answer Question
See All 78 Interviews

Superdrug Awards & Accolades

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