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Certified Evergreen and named one of Omaha's Best Places to Work in 2023 — our fourth year in a row on that prestigious list — our goal is to redefine our industry. Supportworks is a home services industry company currently comprising three main brands. Foundation Supportworks ...
Mission: To champion dealer success through genuine relationships and radical support.

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Supportworks Reviews

Recommend to a Friend
Approve of CEO
Supportworks President Dave Thrasher
Dave Thrasher
41 Ratings
    Anonymous Employee
    Current Employee, more than 8 years
    CEO Approval
    Business Outlook


    There are so many reasons Supportworks is a great place to work! For starters, the people! It's easy to come to work when you work with genuine and caring people! It's also rewarding getting the chance to work with sales reps across the country and train them how to deliver a remarkable customer experience!


    There's nothing that I would say would be a "con" to work at Supportworks. Are we perfect? Nope! We always strive to get better and learn from our experiences.

    See All 53 Reviews

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    Supportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUESupportworks photo of: MISSING VALUE

    Supportworks Interviews

    Getting an Interview
    Applied online100%

    1. Marketing Interview

      Anonymous Employee in Papillion, NE
      No Offer
      Negative Experience
      Difficult Interview

      I applied online. The process took 3 weeks. I interviewed at Supportworks (Papillion, NE)


      Very long process. They warned how long the process was but they were not kidding. 4-5 interviews, multiple rounds with peer groups, interviews ranging from 1 hr to 2 hrs long, and some additional pre-work needed. This was alot of extra hoops for an entry level position. After the fifth interview with upper management, I was informed they would contact me the following week in regards to landing the job. They did get back, but told me to wait an additional week as they were interviewing other candidates. What is upsetting was, typically other candidates are weeded out at the 3rd interview or in some cases prior. At this moment, I realized that even if I get the job, there could be 3 or 4 other people that dedicated 5 - 8 hrs (without factoring commuting) to their interview process and that they wasted their time off as well. What also get me is the position was entirely in office, which is fine but in order to commit that much effort to the hiring process, one would either have to use their PTO, have unlimited PTO, or WFH to squeeze in this volume of interviewing. Typically people squeeze in this amount of interviews over a lunch period, but that wasn't an option. Most individuals are already commiting alot of their PTO for interviewing with other companys, but the fact that there is a disrespect for people's time is a slap in the face. The worst part is I received an automated message that my skills weren't a fit. If they weren't a fit, why put me through to a fourth and fifth interview or even meet with upper management. It was equally shocking because I explained some fairly advanced things that they had issues with and were amazed that I had solutions. I was shocked to see the position reposted the following week. I don't want to assume that the position is a ghost job, but it didnt bode well seeing that and has caused me grief. I have applied here for the past 5 years and it just has me baffled at why I even get interviewed every time. I'm done trying.

      What are you looking for in company culture? How do you stay relevant in your field? What do you know about the company? How do work with a bigger team? List how you dealt with a negative experience at work? What would your coworkers say about you? Do you keep in touch with past coworkers?

      Answer Question

    See All 4 interviews

    Company updates

    Employer logoSupportworks
    If you've got a marketing background and love helping other people achieve more than they ever knew they could, then we have the perfect job for you! Our Hello Garage division is looking for a marketing account manager to help franchisees around the country develop successful marketing strategies and tactics in their local regions. This full-time, in-person position features generous pay, benefits and perks and a fun, relaxed environment. And if you join our team, you'll be working for a company recently voted one of Omaha's Best Places to Work for a fourth year in a row! Learn more about this opportunity here: #HelloGarage #TeamSupportworks #BPTWOmaha #RedefineWithUs
    Shared image - Helping Local Businesses Tell Their Stories
    Helping Local Businesses Tell Their Stories
    Employer logoSupportworks
    Company News
    We're super-proud to have been named as one of Omaha's Best Places to Work 2023 — the fourth year in a row we've held this honor. From day-one, we've been out to redefine our industry, and we firmly believe that starts with redefining the workplace. But, of course, none of this would be possible without our amazing employees. Each member of our team plays an integral role in every aspect of our success, and we're honored to come to work with the best every day! Read all about this exciting achievement here: #BPTW #BPTWOmaha #TeamSupportworks #RedefineWithUs
    Shared image - Supportworks Named One of Omaha's Best Places to Work for Fourth Consecutive Year
    Supportworks Named One of Omaha's Best Places to Work for Fourth Consecutive Year

    Supportworks Awards & Accolades

    • #1 Best Places to Work, Companies with 5 to 200 EmployeesBaird Holm LLP2023
    • #1 Best Places to Work, Companies with 5 to 200 EmployeesBaird Holm LLP2022

    Popular Careers with Supportworks Job Seekers


    Supportworks FAQ

    (23 Questions)

    All answers shown come directly from Supportworks Reviews and are not edited or altered.

    See questions about:

    What are perks and other benefits like at Supportworks?

    ...Benefits are lacking, old school way of thinking (remote working)...

    September 9, 2021

    Read more

    See 3 more answers

    People Also Ask about Supportworks

    Employees rate Supportworks 4.9 out of 5 stars based on 51 anonymous reviews on Glassdoor.

    To get a job at Supportworks, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Supportworks and prepare for tough questions.

    Overall, 100% of employees would recommend working at Supportworks to a friend. This is based on 51 anonymously submitted reviews on Glassdoor.

    50% of job seekers rate their interview experience at Supportworks as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at Supportworks.

    98% of employees think that Supportworks has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    Supportworks Locations

    • La Vista, NE
    • Omaha, NE
    • Papillion, NE
    See All Locations

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    Glassdoor gives you an inside look at what it's like to work at Supportworks, including salaries, reviews, office photos, and more. This is the Supportworks company profile. All content is posted anonymously by employees working at Supportworks.