Mission: Whether the job entails interacting with our customers on a daily basis or providing the vital behind-the-scenes support, we’re all here for the same reason – to inspire our customers on all points of their culinary journey.
I worked at Sur La Table full-time (More than 5 years)
get there on time and always be there for the customer
short hours for part time and the pay is tragically scant
Advice to Management
listen up and pay more to your most important assets
I applied online. The process took 3 weeks. I interviewed at Sur La Table (Salt Lake City, UT) in March 2017.
Applied online. District Manager reached out to me to set up a phone interview. After the phone interview, we met in person at the mall where the new store would be opening the following week. I was then coordinated by an executive assistant to interview with the Senior Vice President of Retail. I was then told that I would receive a phone call from the District Manager early next week. The phone call never came, so I called her a week after my interview with the SVP, after ringing about 4 times, the call was ignored and transferred to voicemail. 30 minutes later, I received a generic "Thank you for applying, we are pursuing other candidates" from their corporate HR team. After being told by an executive of the company that I would get a phone call, the way in which the matter was handled was quite unprofessional and lacking in decency. I can accept not receiving an offer and that's not why this was a negative experience. The lack of professionalism and decency of handling "difficult" conversations from field management is a red flag to potential growth and overall operational standards within the company. Should you need a consultant for business standards and SOP's, please do not hesitate to call me as that seems to be lacking with my experience with Sur La Table.