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SurfMerchants Overview

Boston, MA
1 to 50 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
We're a 40-person web & mobile app development company in downtown Boston.

We're the #1 developer of "mystery shopping" software in the world (a micro-niche of ... Read more

Mission: Do what makes sense. Do what's right. Do what's valuable. Don't be afraid.

SurfMerchants Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Hsu and Tony Felos
8 Ratings
  • "Marketing & Office Management"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing & Office Manager
    Former Employee - Marketing & Office Manager
    Positive Outlook
    Approves of CEO

    I worked at SurfMerchants full-time (More than a year)


    The corporate culture has been amazing and management has always been very flexible. They have shown time and again that they will go the extra mile to put their employees first making it a pleasure to work there.


    The pay does tend to be on the lower end, but they more than make up for it in benefits and future opportunities.

See All 23 Reviews

SurfMerchants Photos

SurfMerchants photo of: Our dress policy is strictly enforced. Hope you kept your wardrobe from your Goth Period.
SurfMerchants photo of: Our newest favorite perk: perfectly cold brewed coffee - ON TAP! Our people now get ALL the caffeine with NONE of the work, totally FREE (and we get hyper-productive workers!)
SurfMerchants photo of: SASSIE Summit 2014 : Trying hard not to blow it in front of 100 of our clients from around the world!
SurfMerchants photo of: SASSIE Summit 2014: No SurfMerchants (other than our accountant) were harmed during the $6000 Open Bar event
SurfMerchants photo of: These clients came all the way from Australia just to be in this picture (and maybe to attend our 2014 User Conference)!
SurfMerchants photo of: A Foodie Coup happened this summer - now we have four of the best food trucks in Boston catering our Friday lunches : Mei Mei, Bon Me, Northeast of the Border and the Chicken & Rice Guys!
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SurfMerchants Interviews



Getting an Interview

Getting an Interview





    Project Manager Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 5+ weeks. I interviewed at SurfMerchants (Boston, MA).


    Three-Interview cycle. First is a get-to-know-you with John Hsu. Second is a more traditional interview consisting of a management interview panel and a skill evaluation. Third is a more socially/culturally oriented interview consisting of a peer meetup, then a roundtable with a random selection of employees.

    This interview process was very smooth, and took place in a timely manner. Best possible advice is that this company can see right through the typical interview persona, and will do what they can to push past it (ie. they will talk to you like a real human being, and they absolutely will not let you get away with spinning a negative into a positive for the "tell me a time when you failed" question). They want real people with real ups and downs. Go in and be yourself. Technical skill can be taught, but cultural fit can be a dealbreaker.

    Interview Questions

    • What was the best advice anyone ever gave you? (do NOT say Polonius' "to thine own self be true")   Answer Question
See All 5 Interviews

SurfMerchants Awards & Accolades

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