Working at SurfMerchants | Glassdoor

SurfMerchants Overview

Boston, MA
1 to 50 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
We're a 40-person web & mobile app development company in downtown Boston.

We're the #1 developer of "mystery shopping" software in the world (a micro-niche of ... Read more

Mission: Do what makes sense. Do what's right. Do what's valuable. Don't be afraid.

SurfMerchants Reviews

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Recommend to a friend
Approve of CEO
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John Hsu and Tony Felos
9 Ratings
  • "They fired me and I don't blame them."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I worked at SurfMerchants full-time


    This place was a model for how to work in a software company. I still use techniques that I learned there and try to emulate some of their technical workflows and productivity systems.


    They could have communicated better. I was not the best employee but I wish I saw it coming.

    Advice to Management

    Keep being awesome? I miss you guys but I don't miss the commute!

See All 24 Reviews

SurfMerchants Photos

SurfMerchants photo of: Our dress policy is strictly enforced. Hope you kept your wardrobe from your Goth Period.
SurfMerchants photo of: Our newest favorite perk: perfectly cold brewed coffee - ON TAP! Our people now get ALL the caffeine with NONE of the work, totally FREE (and we get hyper-productive workers!)
SurfMerchants photo of: SASSIE Summit 2014 : Trying hard not to blow it in front of 100 of our clients from around the world!
SurfMerchants photo of: SASSIE Summit 2014: No SurfMerchants (other than our accountant) were harmed during the $6000 Open Bar event
SurfMerchants photo of: These clients came all the way from Australia just to be in this picture (and maybe to attend our 2014 User Conference)!
SurfMerchants photo of: A Foodie Coup happened this summer - now we have four of the best food trucks in Boston catering our Friday lunches : Mei Mei, Bon Me, Northeast of the Border and the Chicken & Rice Guys!
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SurfMerchants Interviews



Getting an Interview

Getting an Interview





    Software Quality Assurance Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at SurfMerchants (Boston, MA).


    Phone screen with managing partner/owner. If you get past that, you get an email with a technical task to write a test plan for a known website. First on site interview, a technical test is administered by the owner. Lots of programming questions, which makes you believe they have automation, which they really don't. They are looking to see if you can follow programming logic. Then you move into the QA meet and greet where you can ask questions about working at Surfmerchants. Ask questions or you won't get hired. Your next step - which may be part of the same interview or you may have to come back for a second interview is the group interview. You will have been emailed a list of questions that you may be asked. You will meet with developers, QA, tech support and project managers and they ask you questions like, "If you are stranded on a deserted island and you could bring one book, one cd and one movie, what would they be?"

    Interview Questions

See All 5 Interviews

SurfMerchants Awards & Accolades

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