Sutherland Overview

  • www.sutherlandglobal.com
  • Pittsford, NY
  • 10000+ Employees
  • 1986
  • Company - Private
  • Staffing & Outsourcing
  • $1 to $2 billion (USD)

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to ...
Mission: To be the premier and preferred provider of Technology Enabled and Process Transformation services in our chosen markets.

Sutherland Reviews

3.6
68%
Recommend to a Friend
81%
Approve of CEO
Dilip R. Vellodi
Dilip R. Vellodi
2,014 Ratings
Featured Review
5.0
Current Employee, less than 1 year

"Senior Remote Underwriter"

Nov 9, 2020 - Senior Underwriter in Rock Hill, SC
Recommends
Positive Outlook
Approves of CEO

Pros

Excellent pay, remote location with good computer systems included, support from Management, benefits/401K, Management does not micro-manage, flexibility, work hours promote work/life balance,

Cons

I don’t have Con’s to share. There are expected challenges on any job but Management is always there to quickly resolve any issues that may arise.

Advice to Management

Continue to do what you’re currently doing. The support that you give is recognized and appreciated.
See All 4,871 Reviews

Diversity & Inclusion at Sutherland

3.8
(709 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Sutherland Reviews and are not edited or altered.

How is race or ethnicity talked about at Sutherland?

...International company, working language English...Read More

Read 3 more responses

Sutherland Photos

+ Add Photo
Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]Sutherland photo of: [photoCaption]

Sutherland Interviews

Experience
Positive66%
Negative16%
Neutral18%
Getting an Interview
Applied online38%
Campus Recruiting19%
In Person15%
Difficulty
2.3
Average
HardAverageEasy

  1. Featured Interview

    Customer Service Representative Interview

    Anonymous Employee in Bismarck, ND
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. The process took 1 week. I interviewed at Sutherland (Bismarck, ND) in Jul 2020

    Interview

    I applied online, the same day I was sent a skills assessment. The following day they invited me to a group interview. The group interview only had me and one other person in it. Pretty straight forward the host goes over the company stuff and pay, etc. Then has a one on one with everyone else in the room. Asking you questions and about your self. Asking questions on what you would do in certain situations and how you would be a good fit for the team. She notified me that we would hear back from HR if we were picked. Still waiting.
    Interview

    What would you do if someone called in and stated their internet isn't working on their phone. What steps would you take to come up with a solution?

    Answer Question

See All 973 interviews

Sutherland Awards & Accolades

  • Top 100 Companies for Remote JobsFlexJobs2019
  • Top 100 Companies for Remote JobsFlexJobs2018
  • Top 100 Companies for Remote JobsFlexJobs2017
  • Top 100 Companies for Remote JobsFlexJobs2016

Popular Careers with Sutherland Job Seekers

Customer Service Representative
Learn About the Job
JobsSalariesInterviews
Customer Service Representative for Hughes.net
Learn About the Job
Consultant - Customer Service
Learn About the Job
W@H Customer Service Representative
Learn About the Job

Sutherland FAQ

(59 Questions)

All answers shown come directly from Sutherland Reviews and are not edited or altered.

See questions about:

What is paid time off like at Sutherland?

...Good PTO, healthcare benefits are okay also....

February 11, 2021

Read more

See 25 more answers

Work at Sutherland? Share Your Experiences

Sutherland logo
or