Working at Sutter Health | Glassdoor

Sutter Health Overview

Sacramento, CA
10000+ employees
1981
Nonprofit Organization
Health Care Services & Hospitals
$5 to $10 billion (USD) per year
Sutter Health's Story

Sutter Health is a pretty big family! Actually, more than 53,000 of us—doctors, employees and volunteers—comprise our network of care. Together, we share a partnership promise to create a more ... Read more

Mission: We enhance the well-being of people in the communities we serve through a not-for-profit commitment to compassion and excellence in healthcare services.

Company Updates

  • Rachel Palac, a labor and delivery nurse, shares why she works at hashtag#CPMCMissionBernal and how well she and her colleagues work together. http://glassdoor.com/slink.htm?key=vQre1

    Experience, Togetherness and Trust | Rachel Palac, CPMC Mission Bernal Campus

    Watch a CPMC Mission Bernal nurse Rachel Palac talk about what it takes to provide great patient care.

  • Sutter Health Surgery Centers Honored for Excellence in Outpatient Surgery

    Posted on Sep 13, 2018 in Affiliates, Organizational News, Quality, We're Awesome SACRAMENTO, Calif.-The California Ambulatory Surgery Association (CASA) has honored not-for-profit Sutter Health's Sutter Alhambra Surgery Center with its Ambulatory Surgery Center of the Year Award. CASA's Board of Directors established the award to recognize the ASC that truly exemplifies best practices in the field of outpatient surgery.

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Sutter Health – Why Work For Us?



Sutter Health is one of the nation's leading not-for-profit healthcare networks of physician organizations, hospitals, home health and hospice agencies and other health care services. We share out expertise and resources to advance the quality of care for 3 million patients across 22 counties in Northern California. Doctors, caregivers, employees and volunteers from the heart of our network.

Every day, our talented, dedicated people partner to bring patients and communities the exceptional, compassionate care they deserve and expect.

To build and strengthen our team, we provide a supportive and inclusive workplace that celebrates diversity and encourages creative problem-solving.

We offer our employees competitive pay and benefits, as well as many opportunities to learn and grow, professionally and personally.

Join us and be a part of a dedicated group of professionals with the resources, training, and expertise to provide the most advanced and highest quality health care.

Mission

We enhance the well-being of people in the communities we serve through a not-for-profit commitment to compassion and excellence in health care services.

Vision

Sutter Health leads the transformation of healthcare to achieve the highest levels of quality, access, and affordability.

Values

  • Excellence and Quality
    We exceed customer expectations by delivering premier clinical quality and maintaining the highest levels of safety.
  • Innovation
    We continually create, seek out, and adopt new ways of providing value to our customers, rapidly moving from idea to execution.
  • Affordability
    We deliver health care efficiently by using resources responsibly.
  • Teamwork
    We recognize that the power of our combined efforts exceeds what we can accomplish individually, and we are accountable to each other and to our customers.
  • Compassion and Caring
    We treat those we serve, and one another, with concern, kindness, and respect.
  • Community
    We work to understand and best serve the diverse needs of our communities.
  • Honesty and Integrity
    We act openly and truthfully in everything we do.

 

Sutter Health Values Diversity and Inclusion

Sutter Health is committed to the diversity and inclusion of our workforce and valuing the unique backgrounds and values of the three million patients we care for each year.  We have diverse teams caring for the most diverse patient population in the nation.

Diversity and Inclusion

By nurturing an environment of diversity and inclusion at Sutter Health:

  • Our employees have the opportunity to reach their full potential.
  • We attract and retain top talent.
  • We provide our patients with a personalized exceptional experience by better understanding who they are.

How We See It

Diversity

A collective mixture of differences and similarities, including individual and organization characteristics, values, beliefs, experience, backgrounds, preferences, and behaviors.

Inclusion

An organization behavior where all employees are treated fairly and respectfully, have equal access to opportunities and resources and can contribute fully to organizational success.




Why Work for Sutter Health?

Good for you and the community

Why choose us? Because working at Sutter Health gives you plenty of opportunities to grow and make a difference in the lives of others. You’ll be part of a dedicated group of professionals and given the resources, training and expertise to provide patients with the most advanced, highest quality care. Everybody wins.



executiveWithin Sutter Health: A Bright Career
Within you is the compassion, creativity, drive and talent to make a life-changing difference for patients. Within us is a team of health professionals who work together daily to raise the bar for high-quality medical care.




doctorsWe Are Committed to Your Health
We believe a healthy work/life balance is important for a healthy lifestyle. To help you achieve this, both personally and professionally, we provide a wide range of benefits to promote your health and wellness, including in-house wellness coaches.




nurse with tabletImproving Technology and Access
Since 2000, we have invested more than $7 billion to build, replace and improve dozens of hospitals and care centers and to install lifesaving technologies, including an electronic health record. This equips our physicians and employees with high-tech tools in safe, comfortable environments.



doctor with patientBenefits That Deliver
We understand that our success is tied inherently to yours. That’s why we offer benefits that enhance your personal and professional life, such as comprehensive insurance, retirement and continuing education benefits, telecommuting, job sharing or flextime opportunities. Learn more about our benefits here.



ethnic womanWe Welcome Unique Cultures and Perspectives
Sutter Health embraces a diverse workforce that brings us a wealth of unique perspectives and experiences that reflect the many communities we serve. We capitalize on these differences to enhance staff development and cultivate future leaders from within our organization.



mother and childOur Commitment to Our Communities
Improving the health of our communities is at the core of Sutter Health’s mission and values. This investment includes improving facilities and providing care and services to those without health insurance.



Diversity and Inclusion at Sutter Health

Sutter Health believes a culturally diverse and inclusive workforce enhances our ability to provide high quality care to patients and their families.

Sutter Health serves among the most diverse areas in the United States.

  • About 1.5 million residents in Northern California speak languages other than English at home.
  • Within Sutter’s primary service area, one third of our neighbors speak a language other than English.

Areas of focus

  • Diversity Recruitment & Retention
    Sutter Health seeks and welcomes employees who bring diverse backgrounds and perspectives that reflect all the communities we serve. Diversity enhances our organizational performance through inclusion and innovation.
  • Staff Development in Cultural Competence
    Infusing cultural competence criteria in our training and education curriculums empowers staff to interact respectfully and effectively with people of all cultural backgrounds.
  • Diverse Community Partnerships
    By working proactively with diverse community partners, Sutter Health supports programs that address the wide-ranging health care needs of Northern California communities.

Benefits are how we demonstrate our commitment

Where would Sutter Health be without our employees? They are our most important assets and we are fortunate to have attracted some of the most talented professionals in the world. Because their continued satisfaction benefits us all, we strive to provide our employees with the best benefits and concessions possible, such as job sharing, and tuition reimbursement to achieve their personal and professional goals.

Our goal is your fulfillment and satisfaction

Although each Sutter Health affiliate is a separate business with its own policies and benefits, most facilities offer the following:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-term disability insurance
  • Short-term disability/extended sick leave
  • Part time off benefits (vacation, holiday, etc.)
  • Flexible spending accounts
  • Retirement benefits
  • Tax deffered annuity plans - 403(b) or 401(k)
  • Savings plans
  • Employee Assistance Programs providing counseling
  • Tuition reimbursement
  • Continuing Education Units
  • Time off to attend courses required to maintain licensure
  • Leaves of absence, including family care, bereavement, etc.


As a not-for-profit, our view of innovation might differ from others. Because we care deeply about people and communities, our team has an inner drive—a pioneering spirit—to transform care quality and access for the better. We believe health care should be more compassionate, easier to understand, and more accessible and affordable to all. We must innovate to fulfill these promises.

Imagination, analysis and empathy actively fuel our drive to find solutions and improve. We move fast. And we create and try new concepts often.

We also look at innovation holistically—it’s more than the latest gadget or technology. We’re interested in how innovation can improve a person’s experience in the doctor’s office or the health of an entire community.

Stats and Facts

Innovation occurs across our network. We innovate through:

  • Community Partnerships
  • Advanced Technologies
  • Care on Your Terms
  • Research
  • Operational Performance

Community Partnerships

People need care beyond our hospital and clinic walls. We’re innovating how care is delivered by taking medicine to the streets. Our Street Nurse meets homeless people in parks and alleys to provide free medical care and connect them with vital social services. We also have partnerships with many organizations to improve mental health care.


Care on Your Terms

We’re opening Walk-In Care centers across Northern California to provide same-day appointments for everyday illnesses. And we’re looking for solutions to eliminate those little things in health care that frustrate people. For example, we’re helping people get prescriptions more conveniently, giving people faster access to their office visit notes and providing aftercare instructions that are easy to understand and follow.

Research

More than 20 years ago, one of our surgeons was the first in the nation to operate on a person using a robot, and the Smithsonian inducted his device into its halls. Now, minimally invasive surgery using robotics is commonplace. Additionally, our 2017 research commitment includes a state-of-the-art Biobank, representing one of the largest efforts by a health system in the U.S. to link genetic information to electronic health record data as a way to increase the pace of discoveries.

Operational Performance

We're streamlined business and support services to operate more efficiently and improve customer service. Since 2012, we achieved $200 million in cost savings and other benefits. By 2017, we expect that amount to grow to $300 million annually.

Sutter Health Design & Innovation

In 2015, we welcomed our Chief Design and Innovation Officer, Chris Waugh, to help lead a team to transform the way we deliver care at Sutter Health. The Innovation team and the Innovation Hatchery aspires to make healthcare more simple, engaging and human for every patient.

Mike and Judy Gaulke have generously gifted $20 million to Sutter Health's Innovation Hatchery. The couple's long history with Sutter dates back to Mike's late 20s when he received cancer care at the Palo Alto Medical Foundation.

Sutter Health Reviews

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Sutter Health President and CEO Sarah Krevans
Sarah Krevans
180 Ratings
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    "RN"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sutter Health part-time

    Pros

    Great place to work!

    Cons

    No downsides I can think of.

    Advice to Management

    N/A

See All 838 Reviews

Sutter Health Photos

Sutter Health photo of: Sutter Health is committed to quality care.
Sutter Health photo of: State Senator Scott Wiener visiting the CPMC Campus
Sutter Health photo of: PAMF HMR Team does it again! 3rd Consecutive U.S. News and World #1 Best Fast Weight-Loss Diet Services
Sutter Health photo of: Sutter Health Innovation Team
Sutter Health photo of: Sharing the Benefits of Walk-In Care at the Temescal Street Fair!
Sutter Health photo of: 2018 Pride event volunteers and participants
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Sutter Health Interviews

Experience

Experience
68%
19%
13%

Getting an Interview

Getting an Interview
62%
11%
10%
6
5
4
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 days. I interviewed at Sutter Health in February 2018.

    Interview

    Contacted by Regional Director of Rad. Onc. And had phone interview with her and an RN. Followed by an in person panel interview with a doctor and 4 staff members. Never, have I had such a professional interview. They didn’t read questions off of a piece of paper, which seemed to be the trend.

    Interview Questions

    • Why did i want to be in Radiation Oncology.
      I was asked about my career history and why being a nurse was important to me. Very relaxed and felt welcome to be a part of the team.   Answer Question
See All 176 Interviews

Sutter Health Awards & Accolades

  • Top 100 Best Places to Work in IT, ComputerWorld, 2008
  • Top 15 Health Systems in the Nation, Truven Health Analytics, 2016

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Sutter Health? Share Your Experiences

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