Working at Sutter Physician Services | Glassdoor

Sutter Physician Services Overview

Sacramento, CA
1001 to 5000 employees
Nonprofit Organization
Health Care
$100 to $500 million (USD) per year
At Sutter Physician Services, we facilitate clear communication between patients and doctors by listening, partnering, and collaborating. We smash the stereotype that healthcare and hassle go together. We are the industry leader in providing patient access, revenue cycle, and ... Read more

Mission: Our mission is to provide physician groups, hospitals and integrated delivery systems with health care services that enhance their ability to: improve the patient experience of care (including quality and satisfaction); improve the health and wellness of individuals and ... Read more

Company Updates

  • Our gracious CEO, Jeremy Eaves, received a pie in the face today in recognition of Sutter Physician Service's fundraising efforts for March of Dimes! We doubled our goal and raised over $23K! #forthebabies #marchofdimes

  • SPS and Lyft are collaborating to help patients overcome transportation barriers to getting to appointments!

    Lyft Collaboration - Enhancing Patient Access | Sutter Physician Services

    We are collaborating with Lyft to provide patients with an alternative means of getting to their non-emergent medical appointments. For customers of our services currently provided through our national contact center, Patient Service Representatives (PSRs) will use Lyft's web-based Concierge platform to schedule rides on behalf of qualified patients.

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Sutter Physician Services Video

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Sutter Physician Services – Why Work For Us?

Above all, SPS cares about the individuals that form and enrich our community. We believe in comprehensive perks that blend work with living a healthy life and turn the office into a space of purpose, friendship, and positive energy. Fulfilled employees shape the foundation of our company culture, allowing each and every unique member of our team to Do Work That Matters.

At Sutter Physician Services, we provide a personalized health care experience for patients and clinical care teams, ultimately improving the quality of life for the people we serve. We count on the ridiculously talented folks that make up our team to make that difference through company-wide support, comprehensive training, tools, and a comfortable space to facilitate doing their best work every day.

Imagine working in a space where you feel empowered to problem solve and share your unique voice, making a difference in the health and happiness of providers, individuals and families every step of the way. It doesn’t feel like work when you love what you do.


Join us for our next Open House Career Events in Utah where you will have an opportunity to:

  • Learn about Sutter Physician Services
  • Meet our employees
  • Tour our facility
  • Sign up for an interview

2017 Event Dates and Locations

General Open House Events:

All events take place from 2:00 pm – 4:00 pm.

392 E Winchester St
Murray, UT 84107

  • April 26
  • May 24
  • June 21
  • July 26
  • August 23
  • September 27
  • October 25
  • November 8
  • December 13

West Valley
4255 Lake Park Blvd.
West Valley City, UT 84120

  • April 27
  • May 25
  • June 22
  • July 27
  • August 24
  • September 28
  • October 26
  • November 16
  • December 14

RN Open House Events:

All events take place from 2:00 pm – 5:00 pm unless otherwise noted.

Lake Park Business Center
4255 Lake Park Blvd.
West Valley City, UT 84120

  • April 19
  • May 17
  • June 21

Click here to apply online and learn more!



Life Changing Opportunities and Clearly Better Benefits

SPS is a family of brilliant professionals impassioned to live their best lives. Part of sustaining a happy and healthy culture comes down to caring for our employees like family, comprehensively, profoundly. The healthcare, self-care and career opportunities we provide to each individual go far beyond typical “benefits.”  We put our employees’ wellness above all.

We happily expend the time, effort, and resources needed to ensure we have the right benefits in place for our employees to flourish, but we spend even more of our focus on fostering and cultivating a culture where people look forward, sometimes even skip, to work every day. 

We have some of the most talented professionals and technical expertise in the world under our roof. They come to SPS to develop careers with us for a reason. We care, we provide care, and we Do Work That Matters. Available to you and the entire SPS team:


Your Health Care, Personal Time and Investment Dollars

  • Medical, Dental, and Vision Insurance coverage you would expect from a healthcare company
  • Basic AND Supplemental Life Insurance
  • Extended Sick Leave and Long-Term Disability Insurance
  • Generous Paid Time Off options to help you celebrate, get away, or spend time with your family when you need it most. Life happens. Flexibility is key.
  • Flexible Spending Accounts
  • Cash balance Retirement Plans

Your Peace of Mind, Education, and Family

  • Employee Assistance Programs providing counseling, legal services, and identity theft mitigation assistance, etc.
  • Continuing Education units and Tuition Reimbursement
  • Alternative work schedules
  • Leaves of absence for family care
  • Child Care discounts

Your Wellbeing 

  • Onsite fitness center
  • Quarter-mile running/walking track for exercise or to get outside and get some sun
  • Yoga, circuit training, and wellness classes
  • Onsite dine-in restaurant offering plenty of goodies AND a Weight Watcher’s menu
  • Employee Recognition Program that rewards you for your unique contributions



Sutter Physician Services Reviews

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Recommend to a friend
Approve of CEO
Sutter Physician Services CEO Jeremy Eaves
Jeremy Eaves
2 Ratings
  • "Patient Service Representative"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Valley City, UT
    Current Employee - Anonymous Employee in West Valley City, UT
    Positive Outlook

    I have been working at Sutter Physician Services full-time (More than a year)


    Good pay, Good co-workers, Food, Perks, Gym downstairs


    Leadership does not recognize good employee's, Bad Employee's and their bad habits get ignored

    Advice to Management

    Treat good employee's better than they are treated

See All 121 Reviews

Sutter Physician Services Photos

Sutter Physician Services photo of: Team Sutter at the starting line of the Susan G. Komen Race for the Cure
Sutter Physician Services photo of: 2017 Business Diversity Award video Highlight
Sutter Physician Services photo of: Lights, Camera, Action
Sutter Physician Services photo of: Behind the Scenes!
Sutter Physician Services photo of: Train rides as this year's Employee Appreciation BBQ
Sutter Physician Services photo of: Food, fun, and family.
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Sutter Physician Services Interviews



Getting an Interview

Getting an Interview





    Patient Service Representative Interview

    Anonymous Employee in West Valley City, UT
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 4 days. I interviewed at Sutter Physician Services (West Valley City, UT).


    I was called and they did a phone interview, it went well so they invited me in for an in-person interview. It was a group interview and they asked basic questions. Or was fun and the interviewer was warm and personable. Fun interview process.

    Interview Questions

    • What is your biggest accomplishment in the work place?   1 Answer
    • What is one flaw you have?   1 Answer
See All 20 Interviews

Sutter Physician Services Awards & Accolades

  • 2017 Business Diversity Award, Utah Diversity Connection, 2017
  • Employer Partner Legacy Award - Honorable Mention, People Helping People, 2017
  • Employer Friend Legacy Award - Honorable Mention, People Helping People, 2016
  • Call Center Excellence Award - “Creating a Culture”, Call Center Week Awards, 2014
  • Workplace Excellence Leader Awards, Sacramento Area Human Resources Association, 2011
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