Mission: At the heart of our success lies a concept called the Sweetwater Difference. That's not an empty phrase to Sweetwater employees — we live it every day on the job. What is the Sweetwater Difference? It's more than just an attitude ...
I have been working at Sweetwater full-time (More than 10 years)
I have been with Sweetwater for eleven years. I specifically use the word "with," because the relationship to my employer is symbiotic, healthy, and I feel quite strongly that we're all in it together. Having developed a sincere interest in making each customer's experience an exceptional one, I've learned the value of taking ownership of my own perspective. One of the most valuable life lessons I've absorbed up over the course of my career is that of mindset, of my own growth being mine to command. There are few other jobs I've had that could foster a meaningful culture of iron sharpening iron, and I feel quite fortunate to support and be supported by a strong team of people that have become family.
You are responsible for your success, or your failure. Some people cannot accept this, and it's not for everyone to row their own canoe.
Advice to Management
Continue to make decisions that empower your employees, at every level and tenure. Invest in relationships with the people you employ. Pay administrative staff more.
I applied through an employee referral. The process took 1+ week. I interviewed at Sweetwater (Fort Wayne, IN) in January 2017.
Loved it! It was a challenging interview that I was so thankful to have studied for! The interview was two hours long with an hour of testing (Wonderlic, typing speed, theoretical response to customer). HR was awesome. She showed me around and made me feel at home before the interview began- very down to earth people in business professional clothes (don't let it intimidate you).
HR reached out and said she had a position available- five days later, I had my phone interview (see below for details), six days later was my formal interview, then two days later was my job offer.
Phone interview: know about the company background, your prospective position and answer basic questions like "tell me about yourself", "Why Sweetwater?", basic questions.
Your formal interview is long, so have your answers pre determined- or atleast thought over. Manager is a seemingly genuine person and makes you feel welcome while also clearly expecting you to be an efficient use of her time.
Interviews were very conversational so, they probably asked 30+ questions, not including the questions that I asked.
Pretty much no negotiation. They did, however remind me that, if they see exceptional work by the 90 day mark, there is potential for a raise.