Working at Syniverse | Glassdoor

Syniverse Overview

Tampa, FL
1001 to 5000 employees
Company - Private
$500 million to $1 billion (USD) per year
Wherever they are in the world, people have one fundamental expectation when they use their mobile devices: That they work. And that’s where Syniverse comes in. We make mobile work across the globe and have a worldwide employee base to support our ... Read more

Mission: Syniverse constantly evaluates its business strategy to achieve its organizational goals, but the core principles on which it operates stay the same. They are:

Customer Focus
Operational Excellence
Continuous Improvement
Growth ... Read more

Company Updates

  • Over 20 Syniverse runners recently made their way through the streets of Luxembourg to help raise funds for Médecins du Monde.

    CSR Snapshot: Luxembourg Office Runs for Charity - Synergy

    Synergy 's CSR Snapshot features some of the most recent corporate social responsibility activities that Syniverse has participated in to help make a positive impact on the communities where we live and work. This post is published on behalf of the Syniverse Luxembourg office's Employee Association. What was the activity?

  • Meet Ajit Kumar, Associate Lead System Engineer at Syniverse’s Bangalore office.

    Employee Spotlight: Ajit Kumar - Synergy

    Synergy 's Employee Spotlight series profiles some of the best and brightest of Syniverse who make mobile work for our customers around the world. What's your title and role at Syniverse? I'm Associate Lead System Engineer in Syniverse's Service Provider Group. I work at the Bangalore office and support production and development for multiple products.

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Syniverse – Why Work For Us?


Syniverse, an industry pioneer and innovator for more than 25 years, is committed to simplifying the business and technical complexities of mobile communications.

With offices around the globe that focus on intensive customer services and technological evolution, we are ideally positioned to help you take advantage of the transformative opportunities resulting from the growing pervasiveness and sophistication of wireless communication.


At Syniverse, network-to-network, person-to-person connectivity is our business, linking billions of people around the globe in a seamless mobile communications ecosystem that includes voice, data, SMS, MMS, mobile video communications and more. Our diverse work teams collaborate across geographic and cultural boundaries to enrich the mobile community through their unique contributions. Syniverse ensures an inclusive work environment where a diverse global workforce can thrive, and recognizes that our employees are central to our growth, sustainability and ongoing success.

Diversity and inclusion is about finding and nurturing the best and brightest. We hire, promote, and reward employees based upon their skills, accomplishments and adaptability to a company culture that fosters diversity and inclusion.

We are committed to providing a work environment that enables each employee to achieve his or her full potential with commensurate recognition, rewards and the opportunity to make a difference.


The Syniverse purpose, values and promise serve as a framework to guide the daily actions and decisions of every single Syniverse employee. These key principles inform and inspire all of our activities and distinguish us as a customer-focused leader in the mobile industry.


We enable global communications by creating reliable connections between people, products and providers. 


  • Respect – We recognize that our employees are among the best and the brightest in the industry.
  • Community – We give back to the communities in which we operate.
  • Innovation – We embrace relentless ingenuity that puts us at the leading edge of the global communications industry.
  • Integrity – We are honest, always do the right thing and meet our financial commitments.
  • Customer Commitment – We remember that our customers are the reason for our success and that they always come first.
  • Global Mindset – We are mindful that our customers and employees represent all parts of the world.


We promise to unleash the full potential of new communications technologies and products operationally, geographically and financially.


Syniverse has achieved global success via the legacy of innovation and leadership put forth by its employees. Our work environment is fast-paced and rewarding as we make mobile work for our customers and their subscribers worldwide – no matter which new usage trends emerge or how technology changes.

Our Principles

Syniverse constantly evaluates its business   strategy to achieve its organizational goals, but     the core principles on which it operates stay the same. They are:

  • Customer Focus
  • Operational Excellence
  • Continuous Improvment
  • Continued Growth

Our Values

Syniverse’s values serve as a framework to guide the daily actions and decisions of every single employee. They are:

  • Community
  • Customer Commitment
  • Global Mindset
  • Integrity
  • Respect

Why Syniverse

Syniverse values its employees and is constantly evaluating its offerings to best meet the needs         of its teams across the globe. Here are just a few reasons why Syniverse is a great place to work.

  • Sponsored education opportunities
  • Leadership & career development
  • Ongoing internal training programs
  • Competitive healthcare benefits
  • Incentive and recognition programs
  • Established 25+ years in growing mobile industry
  • Global business with local talent

Our Dedication

Learn more about how Syniverse gives back to the community, celebrates diversity in its work environment and drives ethical behavior companywide.


Syniverse Technologies has an obligation to the global communities where we do business as well as to the communities where our employees live. We exemplify our commitment to responsible corporate citizenship through our focus on ethical corporate behavior, corporate giving programs, employee community involvement and industry participation.

Corporate Charitable Giving Campaigns

Syniverse employees in the United States vote on an annual basis to choose which corporate charities we will support as a company. In 2014, Syniverse employees and the Syniverse corporate match provided charities with a combined contribution totaling more than $163,000. The six charities Syniverse is supporting in 2015 include the Alzheimer's Association, American Cancer Society, American Heart Association, Humane Society, Metropolitan Ministries and United Way. Additionally, Syniverse was recognized in 2014 as a United Way Most Generous Workplace.

Employee Initiatives

Each year, Syniverse employees around the globe contribute many hours of their own time along with thousands of dollars to better their local communities. Among the many initiatives Syniverse employees have organized are fundraisers to support victims of tornadoes and floods in the southern U.S., the 2011 Japan earthquake, and the 2010 Haiti earthquake.

Environmental Sustainability

As new global demands place increasing pressure on the environment, Syniverse remains committed to helping preserve our communities through more efficient energy use and more eco-friendly business practices. Learn more about our Environmental Sustainability efforts.

Syniverse Reviews

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Syniverse President & CEO Stephen C. Gray
Stephen C. Gray
101 Ratings
  • Featured Review

    "Dynamic, growing company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Employee in Tampa, FL
    Current Employee - IT Employee in Tampa, FL
    Neutral Outlook
    Approves of CEO

    I have been working at Syniverse full-time (More than 3 years)


    - Company is transitioning into a modern, more developer driven company and focusing more on technology innovation
    - executive leadership is becoming more forward-thinking cultivating innovation
    - Competitive salaries, compensation package
    - lots of transparency around bonuses
    - great company culture: people are genuinely nice, and company supports a variety of culture and team building events such as quarterly company-wide luncheons, monthly dessert and ice cream socials, field days, company outings, and tons of extra-curricular events such as fishing trips, golf outings, sports events, cultural events, and more
    - fantastic support for charitable giving events all through the year
    - flexible work schedules
    - great paid time off benefits
    - on site health clinic
    - supports healthy lifestyles with on site showers and locker rooms, use of gym nearby for modest monthly fee
    - covered, secure bicycle parking
    - global company means you work with people from all over the world


    - lots of growing pains due to transition to more modern architectures and software methodologies
    - when lay offs happen due to structural changes, too much of an information vacuum
    - not enough opportunities for regular interaction with executive leadership

    Advice to Management

    - figure out how to be out and about, on site, interacting with your staff on a weekly or bi-weekly basis
    - keep making improvements and moving toward a more product- and developer-driven company

See All 360 Reviews

Syniverse Photos

Syniverse photo of: Syniverse 24/7 Service Operation Center
Syniverse photo of: ¡Buenos días! From the Syniverse team in Costa Rica.
Syniverse photo of: Inside Bangalore Office
Syniverse photo of: Inside Bangalore Office
Syniverse photo of: Inside Bangalore Office
Syniverse photo of: Bangalore Office Opening
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Syniverse Interviews



Getting an Interview

Getting an Interview





    Sales Executive Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview


    I applied through college or university. I interviewed at Syniverse.


    5 people, 2 days. 1 hour each. I don;t remember exactly who i interviewed with so I will say bob James Joey and tommy.. oh ye and CHris

    Interview Questions

    • one guy made me pickup the phone and sell   1 Answer
See All 47 Interviews

Syniverse Awards & Accolades

  • Innovation Award for LTE Roaming, Global Telecoms Business (GTB), 2015
  • Best MVNO Enabler - Nominee, MVNOs World Congress, 2015
  • LTE Award(Best LTE Roaming Product), Informa Telecoms & Media, 2015
  • Hot Topics CMO100 2015, Hot Topics, 2015
  • Best Solution Vendor, International MVNO Industry Awards, 2014
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