Working at Systems Alliance | Glassdoor

Systems Alliance Overview

Hunt Valley, MD
1 to 50 employees
Company - Private
Computer Hardware & Software
$1 to $5 million (USD) per year
Systems Alliance is a full-spectrum technology and consulting company built for and around real people. From building your IT capabilities on one end to the strategic delivery of digital information on the other, we use technology to help clients thrive.

Company Updates

  • It was powerful to see our wonderful team rally around very important causes this past November.
    We collected a wealth of donations for the Hereford Food Bank and aided in cleaning and preservation efforts at Oregon Ridge Nature Center.

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Systems Alliance – Why Work For Us?

From IT consulting to Digital strategy and software products, we find the best and simplest solutions to your business challenges

SAI Digital

Delivering business strategy, design, development, implementation, and project management expertise to build your brand via the web and mobile.

Software Products

Creating a superior user experience for those who manage your digital assets as well as for those who consume your content -- internally and externally.


IT Strategy and Operations

Building better, faster, more cost-effective IT service delivery capabilities.


We find that very commonly our best hires are from employee referrals, so we thought we'd share a bit of what our employees say:

“I face challenges almost every day that require me to improve my problem-solving skills. I also enjoy the company of my coworkers; they're people that I would spend time with outside of work.”

“I like that you don't have to go through ‘corporate’ to get things done. It's a small company so ideas and opinions are taken into consideration by the leadership team and actually implemented. You have a voice here. I like that everyone knows you, it's a collaborative environment, people are friendly and willing to help you out.”

“There is a lot of autonomy and no micromanagement. People are trusted to do their jobs well. I also feel like there is much less office politics and more focus on the work.”

“The location in Hunt Valley is really convenient. Wegmans and the other shops in Hunt Valley are close by. There are lots of restaurants within a few miles and there is also the convenience of a cafeteria, a fitness center, dry cleaning, childcare center, and a post office within the building.”

“The work environment is pretty relaxed. It's really easy for me to walk into the CEO's office and get his input on a sales opportunity or project proposal. If I have a family crisis and show up to work late, it's not a big deal because managers and coworkers are understanding.”

“Great teams to work with, flexibility in work schedule, independence, ability to work on large scale projects. Wonderful, awkward birthday parties to look forward to.”

“I've built good relationships with coworkers and managers who seem to be genuinely interested in and invested in my growth and success.”

                                Ric Hughes

President and CEO

Since acquiring Systems Alliance in 2003, Ric has transformed the company by applying expertise and processes he mastered while leading the North American Information, Communication and Entertainment IT Solutions Consulting practice for PricewaterhouseCoopers. Prior to PwC, Ric was founder and president of Capital Systems, Ltd., a regional IT consulting firm that successfully developed and implemented imaging projects for clients in the banking, legal and defense industries. Ric has launched and funded several start-up businesses at various times during his career.

Ric earned a BS in Business Management from the University of Baltimore. He currently serves on the technology industry advisory board for the Community College of Baltimore County and has been invited to lecture MBA and undergrad students on IT industry trends and Entrepreneurial topics at Cornell, Loyola, UMBC and CCBC.

Josh Crone

Vice President and CTO, Software Products

Leads the overall design, development, and support of SAI’s software products portfolio. He complements his high-tech professional interests with low-tech personal interests including blacksmithing, weightlifting, and bass guitar.

Josh Crone has more than a decade of experience as a leader in technology. Prior to joining SAI, Josh served as Vice President of Technical Services at Penguin Random House. In this role, Josh provided strategic direction and practical guidance for all aspects of technology. He has extensive experience in the design, implementation, and support of several large-scale web, e-commerce, and back office applications for both internal and external clients.

At SAI, we believe that technology should be a catalyst to outstanding performance, not an impediment. From the software products that we develop and deliver — Acadia and SiteExecutive — to our IT, Digital and Marketing consulting services, we find the best and simplest solutions to our clients' business challenges. From our flagship office in Hunt Valley, Maryland, we serve clients across North America in the commercial, higher education, government and healthcare sectors. 

Why work with us?

  • It’s an exciting time at SAI. We’re in growth mode. We recently introduced a unique new product that will help revolutionize how companies conduct business. This will enable us to reach new markets and engage in valuable, high-level business partnerships.
  • We work with some outstanding clients. Do you know who helps Walmart streamline their internal operations? Who partners with Johns Hopkins Medicine to communicate their world class brand? Who helps Stevenson University attract more and better students? We do. We’re trusted by IT and business decision makers for our technical expertise, management skills, industry insights and partnerships.
  • Your voice will be heard. We’re big enough to do great work, yet small enough that you can have a real impact. Opinions and ideas are encouraged and valued.
  • You’ll grow professionally. We want our team members to continue to develop in their professions and stay on top of industry trends. You’ll have the opportunity to share your expertise and raise your professional profile through our blog, webinars, conferences and team collaboration events.
  • You’ll work with great people. SAI is known for hiring nice, smart people who balance hard work with fun. We strive to make our work environment pleasant and productive, without interoffice politics.
  • Location, location, location. The SAI team comes from Columbia, MD to York, PA, and everywhere in between. Conveniently located in Hunt Valley, off I-83 across from the Towne Centre, our office building has terrific amenities including a fitness center, deli, dry cleaner, auto detailer, health and nutrition store and more.
  • Competitive salary and benefits. You’ll work hard, and you’ll be compensated accordingly.
  • Casual work environment. And much more!

Systems Alliance Reviews

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Systems Alliance President and CEO Ric Hughes
Ric Hughes
19 Ratings
  • "A great place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hunt Valley, MD
    Current Employee - Anonymous Employee in Hunt Valley, MD
    Positive Outlook
    Approves of CEO

    I have been working at Systems Alliance full-time (More than a year)


    Joining the SAI Digital team has been a great career decision for me. There is a lot of room for growth for motivated, passionate, hard-working individuals. The workplace vibe is professional, but everyone knows how to have fun, too. Everyone is just generally really nice.

    This is a great environment to work in if you enjoy collaboration and working as part of a team. We work hard to meet our project timelines and deliver flawless work to our clients.

    Despite the fast pace and deadline-driven environment, there is tremendous amount of support and flexibility for outside responsibilities—e.g. having a family, needing to pick up a sick child from school, etc. Leadership is supportive, but also the team itself. I've never been made to feel guilty for needing to balance outside obligations with work, which is rare in the corporate world.

    Perks: casual dress code, breakfast on Fridays, personal laptop, and company-paid health insurance. Traveling to various cities across the US to visit client sites is a great opportunity, too. Also the Digital team is pretty freakin' fun to work with. :)


    Company culture vs. team culture varies due to lack of a cohesive overarching SAI brand. At times it is difficult to see where SAI Digital fits into the SAI organization.

    Limited paid holidays; the day after Thanksgiving and Christmas Eve should be included, in my opinion. Benefits for dependents an d families is not competitive.

    Advice to Management

    Continue to support employees' desire to grow through funding professional development opportunities. Consider adding additional paid holidays.

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Systems Alliance Photos

Systems Alliance photo of: SAI Lobby
Systems Alliance photo of: Halloween 2017
Systems Alliance photo of: Halloween 2016
Systems Alliance photo of: Service Day 2016
Systems Alliance photo of: Randomly selected laser tag teams still led to fun (and friendly) competition
Systems Alliance photo of: They are making a list. And checking it twice....Holiday time at SAI
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Systems Alliance Interviews



Getting an Interview

Getting an Interview





    Technical Support Engineer Interview

    Anonymous Interview Candidate in Hunt Valley, MD
    No Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Systems Alliance (Hunt Valley, MD) in September 2017.


    It started off with an email to answer a series of 6 questions out of 10. Once that was completed we moved towards a phone interview with another series of questions on HTML, CSS, SQL. After that was through an in person interview was scheduled and I proceeded through a 2 hour interview meeting with many individuals throughout the process. The questions asked were also based on web technologies, Java programming language as well as general questions regarding handling customers, and individuals

    Interview Questions

    • How would you deal with a individual who wasn't very technical savvy?   1 Answer
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Systems Alliance Awards & Accolades

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