Working at Systems Alliance | Glassdoor

Systems Alliance Overview

Hunt Valley, MD
1 to 50 employees
Company - Private
Computer Hardware & Software
$1 to $5 million (USD) per year
From IT consulting to Digital strategy and software products, we find the best and simplest solutions to your business challenges

Company Updates

  • Each year, SAI collects non-perishables for the Hereford Food Bank. Team members from all SAI divisions donated essential food and supplies to aid the food bank in their service. It was both exciting and humbling to see our team rally around such an important cause!

  • We hired 4 new folks in April and have 2 more new hires starting in May!

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Systems Alliance – Why Work For Us?

From IT consulting to Digital strategy and software products, we find the best and simplest solutions to your business challenges

SAI Digital

Delivering business strategy, design, development, implementation, and project management expertise to build your brand via the web and mobile.

Software Products

Creating a superior user experience for those who manage your digital assets as well as for those who consume your content -- internally and externally.


IT Strategy and Operations

Building better, faster, more cost-effective IT service delivery capabilities.


We find that very commonly our best hires are from employee referrals, so we thought we'd share a bit of what our employees say:

“I face challenges almost every day that require me to improve my problem-solving skills. I also enjoy the company of my coworkers; they're people that I would spend time with outside of work.”

“I like that you don't have to go through ‘corporate’ to get things done. It's a small company so ideas and opinions are taken into consideration by the leadership team and actually implemented. You have a voice here. I like that everyone knows you, it's a collaborative environment, people are friendly and willing to help you out.”

“There is a lot of autonomy and no micromanagement. People are trusted to do their jobs well. I also feel like there is much less office politics and more focus on the work.”

“The location in Hunt Valley is really convenient. Wegmans and the other shops in Hunt Valley are close by. There are lots of restaurants within a few miles and there is also the convenience of a cafeteria, a fitness center, dry cleaning, childcare center, and a post office within the building.”

“The work environment is pretty relaxed. It's really easy for me to walk into the CEO's office and get his input on a sales opportunity or project proposal. If I have a family crisis and show up to work late, it's not a big deal because managers and coworkers are understanding.”

“Great teams to work with, flexibility in work schedule, independence, ability to work on large scale projects. Wonderful, awkward birthday parties to look forward to.”

“I've built good relationships with coworkers and managers who seem to be genuinely interested in and invested in my growth and success.”

                       Ric Hughes

President and CEO

Since acquiring Systems Alliance in 2003, Ric has transformed the company by applying expertise and processes he mastered while leading the North American Information, Communication and Entertainment IT Solutions Consulting practice for PricewaterhouseCoopers. Prior to PwC, Ric was founder and president of Capital Systems, Ltd., a regional IT consulting firm that successfully developed and implemented imaging projects for clients in the banking, legal and defense industries. Ric has launched and funded several start-up businesses at various times during his career.

Ric earned a BS in Business Management from the University of Baltimore. He currently serves on the technology industry advisory board for the Community College of Baltimore County and has been invited to lecture MBA and undergrad students on IT industry trends and Entrepreneurial topics at Cornell, Loyola, UMBC and CCBC.

Josh Crone

Vice President and CTO, Software Products

Leads the overall design, development, and support of SAI’s software products portfolio. He complements his high-tech professional interests with low-tech personal interests including blacksmithing, weightlifting, and bass guitar.

Josh Crone has more than a decade of experience as a leader in technology. Prior to joining SAI, Josh served as Vice President of Technical Services at Penguin Random House. In this role, Josh provided strategic direction and practical guidance for all aspects of technology. He has extensive experience in the design, implementation, and support of several large-scale web, e-commerce, and back office applications for both internal and external clients.

At SAI, we believe that technology should be a catalyst to outstanding performance, not an impediment. From the software products that we develop and deliver — Acadia and SiteExecutive — to our IT, Digital and Marketing consulting services, we find the best and simplest solutions to our clients' business challenges. From our flagship office in Hunt Valley, Maryland, we serve clients across North America in the commercial, higher education, government and healthcare sectors. 

Why work with us?

  • It’s an exciting time at SAI. We’re in growth mode. We recently introduced a unique new product that will help revolutionize how companies conduct business. This will enable us to reach new markets and engage in valuable, high-level business partnerships.
  • We work with some outstanding clients. Do you know who helps Walmart streamline their internal operations? Who partners with Johns Hopkins Medicine to communicate their world class brand? Who helps Stevenson University attract more and better students? We do. We’re trusted by IT and business decision makers for our technical expertise, management skills, industry insights and partnerships.
  • Your voice will be heard. We’re big enough to do great work, yet small enough that you can have a real impact. Opinions and ideas are encouraged and valued.
  • You’ll grow professionally. We want our team members to continue to develop in their professions and stay on top of industry trends. You’ll have the opportunity to share your expertise and raise your professional profile through our blog, webinars, conferences and team collaboration events.
  • You’ll work with great people. SAI is known for hiring nice, smart people who balance hard work with fun. We strive to make our work environment pleasant and productive, without interoffice politics.
  • Location, location, location. The SAI team comes from Columbia, MD to York, PA, and everywhere in between. Conveniently located in Hunt Valley, off I-83 across from the Towne Centre, our office building has terrific amenities including a fitness center, deli, dry cleaner, auto detailer, health and nutrition store and more.
  • Competitive salary and benefits. You’ll work hard, and you’ll be compensated accordingly.
  • Casual work environment. And much more!

Systems Alliance Reviews

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Systems Alliance President and CEO Ric Hughes
Ric Hughes
24 Ratings
  • Helpful (1)

    "SAI is a great company to work for!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Hunt Valley, MD
    Current Employee - Customer Success Manager in Hunt Valley, MD
    Positive Outlook
    Approves of CEO

    I have been working at Systems Alliance full-time (Less than a year)


    The company and leadership provides employees with lots of opportunities. SAI truly focuses on helping clients. Each day I am challenged to work smarter and learn something new. I am thankful to be a part of the SAI team!


    I moved out of state and was worried about the income taxes in MD but SAI rewards its employees and has a great benefits, 401k, and PTO package.

    Advice to Management

    Keep doing what you're doing!

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Systems Alliance Photos

Systems Alliance photo of: New HQ
Systems Alliance photo of: Food drive - dropping off
Systems Alliance photo of: Food drive - loading up
Systems Alliance photo of: Food drive - loading up
Systems Alliance photo of: Food drive - loading up
Systems Alliance photo of: Halloween 2018
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Systems Alliance Interviews



Getting an Interview

Getting an Interview





    Sales Development Representative Interview

    Anonymous Employee in Hunt Valley, MD
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took a week. I interviewed at Systems Alliance (Hunt Valley, MD) in March 2017.


    Challenging but worthwhile.
    After applying on the website, I got an email from the CEO with questions and I had to choose a certain number to answer. Then, I had to leave a sample sales voicemail on the CEO's phone (I'd venture to say that not all positions would have to do this, but I applied for sales development). After that, I had in-person, 1v1 interviews with 5 people. I could tell were genuinely trying to get to know me to determine if it was a good fit, as opposed to just what my skills were. Clearly, with testing through the email questions, the VM, and the in-person interview, they are diligent about the type of people they hire to make sure the culture stays amazing.

    Interview Questions

    • Tell me what you like about sales   1 Answer
    • What sort of company and team do you want to be a part of? What characteristics of the culture are important to you?   1 Answer
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Systems Alliance Awards & Accolades

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