Working at T-Mobile | Glassdoor

T-Mobile Overview

Bellevue, WA
10000+ employees
2001
Company - Public (TMUS)
Telecommunications Services
$10+ billion (USD) per year
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding ... Read more

Mission: We are the Un-carrier and #WeWontStop breaking the rules of wireless.


Glassdoor Awards

Best Places to Work: 2019 (#59), 2018 (#79)

Top CEOs: 2017 (#20), 2016 (#12), 2015 (#14), 2018 (#36)

Company Updates

  • A big man with a big heart. James “Buck” Buckingham has gone from the Air Force to semi-pro football player to T-Mobile. His drive and dedication to everything he does is what makes him such a success and are only a few of the reasons why we love having a great team member like Buck. http://glassdoor.com/slink.htm?key=vQbwC

    A Giant by Any Measure

    September 20, 2018 By Jason Adams The building is one of T-Mobile's Customer Care Experience Centers. Buck, 36, is a coach for the Team of Experts, the company's human solution to shoddy customer care.

  • You can't change the world if your team is broken across silos. That's why we combined our Product and our Digital Technology and Development teams to form one streamlined team, Product & Technology. This will let our team-members work together and execute ideas more efficiently. http://glassdoor.com/slink.htm?key=vQ33L

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T-Mobile Video

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T-Mobile – Why Work For Us?


Be part of an award-winning, forward-thinking, and innovative organization.

There is a reason why over 55,000 intelligent and driven individuals have made T-Mobile their employer of choice. It is the desire to work within a fast paced and intellectually challenging organization. At T-Mobile, we believe that our competitive advantage lies in our innovation, opportunity, and values.More importantly, we value the fact that you are the driving force behind our success. Through our unique combination of innovative thinking and incredibly skilled people, our ability to provide customers with exceptional technology and trusted customer service is second to none.

When you join T-Mobile, you’ll find that we take our values to heart, putting them into practice every day to energize our spirit of service. We work collaboratively, passionately, and with unparalleled enthusiasm to keep our customers connected to the family members and important people in their lives while delivering an exceptional customer experience.

 

A Better Experience with T-Mobile.

To continue to excel at providing our customers with the best possible customer experience, we look to your passion for providing outstanding customer service to help us succeed.

Within our highly collaborative environment, you’ll be challenged to provide our customers with a level of service that strengthens their confidence in T-Mobile’s ability to keep them connected. You’ll have the opportunity to work within a diverse team where you can share ideas, experiences and have fun at the same time. More importantly, enjoy all the benefits and support that come from our mentoring environment that recognizes you for who you are and what you achieve. After all, we know that being comfortable and being yourself allows you to be your best.

Benefits For Life.

At T-Mobile, we offer a level of benefits designed to keep you balanced and worry free. So in addition to professional support and the flexibility to balance your work life and family life, we offer you a level of benefits designed to ensure your personal growth as well. 

Here is a sample of the many benefits you can expect from being a part of T-Mobile:

•           Phone and service discounts

•           Competitive pay

•           Opportunities for advancement and recognition

•           Comprehensive health care

•           Paid time off programs

•           Flexible spending accounts

•           Life and disability insurance

•           Education assistance

•           Childcare subsidy

•           401(k) plan with company match

•           And more!

Opportunities to be Exceptional.

We invite you to take a closer look at T-Mobile and open yourself to the opportunity to make a difference in the lives of our customers and your peers. Whether you are an experienced leader or just starting your career, we have exciting opportunities in the following areas:

  • Corporate 
                - B2B National 
                - Brand and Advertising
                - Channel Management
                - Corporate Communications
                - Corporate Strategy
                - Enterprise Program Office
                - Finance 
                - Go to Market 
                - Human Resources 
                - Legal 
                - Marketing 
                - Sales Operations Services 
                - Supply Chain  
  • Customer Service

  • Retail 

 

  • Sales 
                 - Business Sales 
                 - Retail Partner Sales 
  • Technology
                - Corporate Information Security 
                - Engineering 
                - Engineering National Operations 
                - Enterprise Architecture 
                - Network Technology  
                - Product Realization 
                - Technology Strategy, Finance and Development

 

Internship opportunities are also available in many of these areas. For more information about T-Mobile and our most current opportunities, visit tmobile.careers.

EOE

 

T-Mobile Reviews

3.9
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Approve of CEO
  • "Love working at T-Mobile!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Business Analysis in Bellevue, WA
    Current Employee - Senior Manager, Business Analysis in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 3 years)

    Pros

    Company culture, great benefits, fun management, and casual office environment

    Cons

    Benefits at some smaller companies in the Seattle area may be better

See All 7,420 Reviews

T-Mobile Photos

T-Mobile photo of: We know the answer is "yes."
T-Mobile photo of: Best beard in wireless!
T-Mobile photo of: Showing off D&I cards
T-Mobile photo of: D&I team celebrating the anniversary of our employee network groups
T-Mobile photo of: Go Magenta!
T-Mobile photo of: #UnlimitedPride
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T-Mobile Interviews

Experience

Experience
68%
17%
15%

Getting an Interview

Getting an Interview
66%
13%
10%
7
2
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (61)  

    Tex Expert Interview

    Anonymous Employee in Oakland, ME
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at T-Mobile (Oakland, ME) in June 2017.

    Interview

    You initially Apply online, If an opening exists and your resume/cover letter is promising you'll be directed to take a Online test, If successful with the test a Video Interview will be scheduled, After review of your video if it seems promising an In person Interview will be scheduled, finally you'll be notified of rather or not you've been accepted for that position

    Interview Questions

    • Why do you feel T-Mobile is the place for you?   1 Answer
See All 1,657 Interviews

T-Mobile Awards & Accolades

  • Fortune 100 Best Companies to Work For, Fortune, 2018
  • Best Places to Work | Employee's Choice, Glassdoor, 2018
  • Best Employers for Diversity, Forbes, 2018
  • World's Most Ethical Companies, Ethisphere Institute, 2018
  • Nation's Top Military Friendly® Employers, Military Friendly®, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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