Working at T-Mobile | Glassdoor

T-Mobile Overview

Bellevue, WA
10000+ employees
2001
Company - Public (tmus)
Telecommunications
$10+ billion (USD) per year
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding ... Read more

Mission: We’re changing the wireless industry for good. That’s why we are the Un-carrier. And #WeWontStop.


Glassdoor Awards

Highest Rated CEOs: 2017 (#20), 2016 (#12), 2015 (#14)

T-Mobile Video

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T-Mobile – Why Work For Us?


Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no two customers are alike and each day brings exciting new opportunities.

Be your best with us.
At T-Mobile, we want you to meet your professional and personal goals. That’s why we’ve created an environment that challenges you to achieve, fully supports your ability to do so, and recognizes and rewards your efforts when you do. 

Be part of an award-winning, forward-thinking, and innovative organization.

There is a reason why over 38,000 intelligent and driven individuals have made T-Mobile their employer of choice. It is the desire to work within a fast paced and intellectually challenging organization. At T-Mobile, we believe that our competitive advantage lies in our innovation, opportunity, and values.More importantly, we value the fact that you are the driving force behind our success. Through our unique combination of innovative thinking and incredibly skilled people, our ability to provide customers with exceptional technology and trusted customer service is second to none.

When you join T-Mobile, you’ll find that we take our values to heart, putting them into practice every day to energize our spirit of service. We work collaboratively, passionately, and with unparalleled enthusiasm to keep our customers connected to the family members and important people in their lives while delivering an exceptional customer experience.

 

A Better Experience with T-Mobile.

To continue to excel at providing our customers with the best possible customer experience, we look to your passion for providing outstanding customer service to help us succeed.

Within our highly collaborative environment, you’ll be challenged to provide our customers with a level of service that strengthens their confidence in T-Mobile’s ability to keep them connected. You’ll have the opportunity to work within a diverse team where you can share ideas, experiences and have fun at the same time. More importantly, enjoy all the benefits and support that come from our mentoring environment that recognizes you for who you are and what you achieve. After all, we know that being comfortable and being yourself allows you to be your best.

Benefits For Life.

At T-Mobile, we offer a level of benefits designed to keep you balanced and worry free. So in addition to professional support and the flexibility to balance your work life and family life, we offer you a level of benefits designed to ensure your personal growth as well. 

Here is a sample of the many benefits you can expect from being a part of T-Mobile:

•           Phone and service discounts

•           Competitive pay

•           Opportunities for advancement and recognition

•           Comprehensive health care

•           Paid time off programs

•           Flexible spending accounts

•           Life and disability insurance

•           Education assistance

•           Childcare subsidy

•           401(k) plan with company match

•           And more!

Opportunities to be Exceptional.

We invite you to take a closer look at T-Mobile and open yourself to the opportunity to make a difference in the lives of our customers and your peers. Whether you are an experienced leader or just starting your career, we have exciting opportunities in the following areas:

  • Corporate 
                - B2B National 
                - Brand and Advertising
                - Channel Management
                - Corporate Communications
                - Corporate Strategy
                - Enterprise Program Office
                - Finance 
                - Go to Market 
                - Human Resources 
                - Legal 
                - Marketing 
                - Sales Operations Services 
                - Supply Chain  
  • Customer Service 

 

  • Retail 

 

  • Sales 
                 - Business Sales 
                 - Retail Partner Sales 
  • Technology
                - Corporate Information Security 
                - Engineering 
                - Engineering National Operations 
                - Enterprise Architecture 
                - Network Technology  
                - Product Realization 
                - Technology Strategy, Finance and Development

 

Internship opportunities are also available in many of these areas. For more information about T-Mobile and our most current opportunities, visit www.tmobile.jobs

 

Start writing your story. Be part of ours. 

EOE

 

T-Mobile Reviews

3.9
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Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (5)

    "Account expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Loyalty Specialist in Martinez, GA
    Current Employee - Customer Loyalty Specialist in Martinez, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than 5 years)

    Pros

    This by far has been the best company I have ever worked for they value their employees there's always the option of potential for growth within the company almost five years strong with this amazing organization and looking forward to many many more years.

    Cons

    With every job there's going to be stressed and pressured metric changes can be a handful but as long as you go in with an open Vision willing to learn willing to be adaptive to change as the industry is always changing and adapting for our customers.

    Advice to Management

    Best thing I can advise keep it fun keep your employees engaged reward your employees recognized efforts made by the employees.

See All 5,847 Reviews

T-Mobile Interviews

Experience

Experience
68%
18%
13%

Getting an Interview

Getting an Interview
63%
13%
10%
7
2
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (31)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at T-Mobile.

    Interview

    three interviews with managers. all were in person, one on one. very typical of what to expect on an interview. starts off with casual questions about you personally then more serious questions.

    Interview Questions

    • what are your strength and weakness   1 Answer
    • why do you want to work here,   1 Answer
    • have you ever dealt with an irate customer and what did you do in that situation   1 Answer
    • do you have any questions for me.   1 Answer
See All 1,351 Interviews

T-Mobile Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2016
  • World's Most Ethical Companies, Ethisphere Institute, 2016
  • Recognized as one of America's Best Employers, Forbes, 2016
  • Top 100 Military Friendly Employer, Military Friendly, 2015
  • 2015 Best Adoption-Friendly Workplaces List, Dave Thomas Foundation for Adoption, 2015
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