Working at T-Mobile | Glassdoor

T-Mobile Overview

Bellevue, WA
10000+ employees
Company - Public (TMUS)
Telecommunications Services
$10+ billion (USD) per year
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding ... Read more

Mission: We are the Un-carrier and #WeWontStop breaking the rules of wireless.

Glassdoor Awards

Best Places to Work: 2019 (#59), 2018 (#79)

Top CEOs: 2017 (#20), 2016 (#12), 2015 (#14), 2018 (#36)

Company Updates

  • Other companies think of technology as a way to cut costs. The Wall Street Journal details how T-Mobile is leveraging AI to make our customer connections more human.

    Paid Program: Humanizing Customer Care

    At T-Mobile, AI Humanizes Customer Service T-Mobile prides itself on being a disruptor in the world of wireless communications, always thinking creatively about the relationship it wants to have with its consumers. That includes the company's approach to using AI for customer service.

  • You can't transform an industry if you're working in an old-school workplace. We're rebuilding our headquarters and finding new and better ways to work together.

    Sneak Peek: 5 Cool Things Coming to All-New T-Mobile HQ in Bellevue

    T-Mobile has become the Un-carrier... from its HQ on the hill above I-90 in Bellevue, Washington. But it's bursting at the seams. Over the past five years alone, its HQ campus employee count has increased by more than 56% to now having more than 6,200 employees (not counting retail stores).

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T-Mobile Video

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T-Mobile – Why Work For Us?

Be part of an award-winning, forward-thinking, and innovative organization.

There is a reason why over 55,000 intelligent and driven individuals have made T-Mobile their employer of choice. It is the desire to work within a fast paced and intellectually challenging organization. At T-Mobile, we believe that our competitive advantage lies in our innovation, opportunity, and values.More importantly, we value the fact that you are the driving force behind our success. Through our unique combination of innovative thinking and incredibly skilled people, our ability to provide customers with exceptional technology and trusted customer service is second to none.

When you join T-Mobile, you’ll find that we take our values to heart, putting them into practice every day to energize our spirit of service. We work collaboratively, passionately, and with unparalleled enthusiasm to keep our customers connected to the family members and important people in their lives while delivering an exceptional customer experience.


A Better Experience with T-Mobile.

To continue to excel at providing our customers with the best possible customer experience, we look to your passion for providing outstanding customer service to help us succeed.

Within our highly collaborative environment, you’ll be challenged to provide our customers with a level of service that strengthens their confidence in T-Mobile’s ability to keep them connected. You’ll have the opportunity to work within a diverse team where you can share ideas, experiences and have fun at the same time. More importantly, enjoy all the benefits and support that come from our mentoring environment that recognizes you for who you are and what you achieve. After all, we know that being comfortable and being yourself allows you to be your best.

Benefits For Life.

At T-Mobile, we offer a level of benefits designed to keep you balanced and worry free. So in addition to professional support and the flexibility to balance your work life and family life, we offer you a level of benefits designed to ensure your personal growth as well. 

Here is a sample of the many benefits you can expect from being a part of T-Mobile:

•           Phone and service discounts

•           Competitive pay

•           Opportunities for advancement and recognition

•           Comprehensive health care

•           Paid time off programs

•           Flexible spending accounts

•           Life and disability insurance

•           Education assistance

•           Childcare subsidy

•           401(k) plan with company match

•           And more!

Opportunities to be Exceptional.

We invite you to take a closer look at T-Mobile and open yourself to the opportunity to make a difference in the lives of our customers and your peers. Whether you are an experienced leader or just starting your career, we have exciting opportunities in the following areas:

  • Corporate 
                - B2B National 
                - Brand and Advertising
                - Channel Management
                - Corporate Communications
                - Corporate Strategy
                - Enterprise Program Office
                - Finance 
                - Go to Market 
                - Human Resources 
                - Legal 
                - Marketing 
                - Sales Operations Services 
                - Supply Chain  
  • Customer Service

  • Retail 


  • Sales 
                 - Business Sales 
                 - Retail Partner Sales 
  • Technology
                - Corporate Information Security 
                - Engineering 
                - Engineering National Operations 
                - Enterprise Architecture 
                - Network Technology  
                - Product Realization 
                - Technology Strategy, Finance and Development


Internship opportunities are also available in many of these areas. For more information about T-Mobile and our most current opportunities, visit



T-Mobile Reviews

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Recommend to a friend
Approve of CEO
  • "Retail"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Lake Mary, FL
    Former Employee - Retail Sales Associate in Lake Mary, FL
    Positive Outlook
    Approves of CEO

    I worked at T-Mobile full-time (Less than a year)


    Friendly place. Good pay and commission!!!


    Paid 3 times a month. Wait for the end of the month for commission

    Advice to Management

    Great managers, very helpful cares about employees and customers

See All 7,552 Reviews

T-Mobile Photos

T-Mobile photo of: We know the answer is "yes."
T-Mobile photo of: Best beard in wireless!
T-Mobile photo of: Showing off D&I cards
T-Mobile photo of: D&I team celebrating the anniversary of our employee network groups
T-Mobile photo of: Go Magenta!
T-Mobile photo of: #UnlimitedPride
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T-Mobile Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (73)  

    Tex Expert Interview

    Anonymous Employee in Oakland, ME
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at T-Mobile (Oakland, ME) in June 2017.


    You initially Apply online, If an opening exists and your resume/cover letter is promising you'll be directed to take a Online test, If successful with the test a Video Interview will be scheduled, After review of your video if it seems promising an In person Interview will be scheduled, finally you'll be notified of rather or not you've been accepted for that position

    Interview Questions

    • Why do you feel T-Mobile is the place for you?   1 Answer
See All 1,687 Interviews

T-Mobile Awards & Accolades

  • Fortune 100 Best Companies to Work For, Fortune, 2018
  • Best Places to Work | Employee's Choice, Glassdoor, 2018
  • Best Employers for Diversity, Forbes, 2018
  • World's Most Ethical Companies, Ethisphere Institute, 2018
  • Nation's Top Military Friendly® Employers, Military Friendly®, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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