Working at TELUS | Glassdoor

TELUS Overview

Vancouver, BC (Canada)
10000+ employees
1996
Company - Public (TU)
Business Services
$10+ billion (USD) per year
Unknown
TELUS has to tell you something -- Canada's third-largest telecom service provider is the incumbent local-exchange carrier in British Columbia, Alberta, and eastern Quebec. TELUS provides wireline voice services to 3.8 million customers and Internet access to ... Read more

TELUS Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Puritt
71 Ratings
  • "Technical Support Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TELUS full-time

    Pros

    Pay, People, Food, Some Management,Work Flow,

    Cons

    The site was dirty toward the end

    Advice to Management

    Shut down the building and clean it out!

See All 1,539 Reviews

TELUS Photos

TELUS photo of: A Telus store in Moncton (Photo attributed to Stu pendousmat - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
TELUS photo of: Telus Taguig
TELUS photo of: Austin site
TELUS photo of: TELUS JDRF Walk
TELUS photo of: TELUS HQ
TELUS photo of: Office
See All PhotosSee All

TELUS Interviews

Experience

Experience
67%
18%
14%

Getting an Interview

Getting an Interview
56%
11%
10%
8
7
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Support Representative Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at TELUS (Austin, TX) in March 2017.

    Interview

    Operations Manager + Team Leader, 45 minutes. Asked about experience in customer support and understanding of company products and process. Asked for examples where I had resolved a situation where a customer had been given wrong information.

    Interview Questions

    • How would you deal with a case that a colleague had missed a vital element and the customer was upset?   Answer Question
See All 358 Interviews

TELUS Awards & Accolades

  • Canada's Top 100 Employers, Mediacorp Canada, 2012
  • Canada's Top 100 Employers, Mediacorp Canada, 2010
See More

Work at TELUS? Share Your Experiences

TELUS
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or