Working at TELUS | Glassdoor

TELUS Overview

Vancouver, BC (Canada)
10000+ employees
1996
Company - Public (TU)
Business Services
$10+ billion (USD) per year
Unknown
TELUS has to tell you something -- Canada's third-largest telecom service provider is the incumbent local-exchange carrier in British Columbia, Alberta, and eastern Quebec. TELUS provides wireline voice services to 3.8 million customers and Internet access to ... Read more

TELUS Reviews

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jeff Puritt
44 Ratings
  • "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative III in Las Vegas, NV
    Current Employee - Customer Service Representative III in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TELUS (More than 5 years)

    Pros

    Great insurance and training

    Cons

    Usually must work weekends.

See All 1,463 Reviews

TELUS Interviews

Experience

Experience
66%
18%
14%

Getting an Interview

Getting an Interview
56%
10%
10%
8
8
2
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Support Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 6 days. I interviewed at TELUS (Las Vegas, NV) in October 2016.

    Interview

    Show up. Get put in a room of 15-20 people. Log in to a computer. Technical test of basic questions: whats wifi, whats airplane mode, whats android, type an email to a customer. 15 questions or so. Very easy if you are familiar with smartphones. Typing test. 35wpm of higher. They will let you retake it over and over until you can pass. A stupid old grammer test. From like the 90's. Then your interview. Very non personal. Where do you work? Whats wifi? Role play... of an upset customer? Can you work all shifts? Less than 5 minutes, your told your hired. Sign all these papers. NO OFFER LETTER. Dont know what the job is or for who. You can ask many questions and the answer is: you'll find out on your first day. When is my first day? Answer: we will email you. They assume you accept because they dont ask you if you will take it. Then you look around and see you overdressed as a professional because some of the people who also came in and got hired... are wearing tore up jeans, flip flops, house shoes! So be prepared for just a paycheck while you find a real job. And if you fail the drug test.. guess what? You can retake it!

    Interview Questions

See All 342 Interviews

TELUS Awards & Accolades

  • Canada's Top 100 Employers, Mediacorp Canada, 2012
  • Canada's Top 100 Employers, Mediacorp Canada, 2010
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