I worked at TELUS full-time
One of the best places I worked. Great mentors and support system. Great pay and benefits. Enjoyed working from home. Great shifts as well.
Irate customers. Late night shifts were difficult (when I couldn't trade them)
Advice to Management
I wish you had a location here in the US. I really enjoyed working for Telus.
Thursday Applied online at Telus International website. Immediately got an email invitation to complete the assessment. I completed Assessment that same day. Monday 2 weeks later recieved an email from a recruiter to come in for more testing and possible interview. Friday Arrive at Telus, to a group interview 15 min early as requested in email. Split a group of 14 in half. Half did testing and the others went for interviews. I did my assessments(simple grammar and timed typing test) and passed both. The Interview process was fun. Use S.T.A.R. method to answer all questions. Was offered position after consenting to background check and offsite drug testing within 24 hours of offer. Was