Working at TJ Maxx | Glassdoor

TJ Maxx Overview

Framingham, MA
10000+ employees
Subsidiary or Business Segment
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
T.J. Maxx was founded in 1976, and together with Marshalls in the U.S., forms Marmaxx, the largest off-price retailer of apparel and home fashions in the U.S.

With stores across the U.S., including Puerto Rico and the District of Columbia, T.J. Maxx also ... Read more

Glassdoor Awards

Best Places to Interview: 2016 (#28)

TJ Maxx – Why Work For Us?

Maxx Life

At T.J. Maxx, we deliver great value on ever-changing selections of brand name, designer and other high-quality fashions at prices generally 20%-60% below full-price retailers’ (including department, specialty, and major online retailers) regular prices, on comparable merchandise, every day.

Our Stores Are as Flexible as We Are

We have no walls between departments, so we can easily expand and contract merchandise categories to respond to the newest fashion trends, changing customers’ tastes, seasonal merchandise, or opportunistic buys.

We love our bright, modern stores, and our lean, no-frills way of working helps us pass spectacular savings onto our customers. So, don’t expect fancy extras in our stores – just amazing merchandise at fantastic prices.

T.J. Maxx, Part of the TJX Family

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our mission is to deliver great value to our customers through the combination of brand, fashion, price and quality. We're pleased to offer our customers a rapidly changing assortment of brand name, designer and other high-quality merchandise at prices generally 20%-60% below department and specialty store regular prices on comparable merchandise, every day.

We’re able to offer these great values because of our flexible business model, our strong vendor relationships and our opportunistic buying strategies. TJX is not an outlet store, but an off-price retailer.

Associates Bring Our Business to Life

At TJX, we strive for a workplace where our Associates feel welcomed when they walk in the door, valued for their diversity of thought, background, and experience, and engaged with our mission to provide value to our customers. We fully appreciate that our Associates bring our business to life, and we aim to support them by making TJX a terrific place to work.

It’s very important for us to attract ambitious and talented individuals, teach them the fundamentals of our off-price model, offer them challenging assignments, and support their career growth. We believe this encourages Associates to join us, not just for a job, but to build a career.

We're proud of our culture – and we talk a lot about it! Staying true to that culture has been a priority for over four decades and will continue to be as we grow and expand around the globe.

Our Global Community Mission is Simple:

Deliver great value to our communities by helping vulnerable families and children access the resources and opportunities they need to build a better future.

For more than four decades, delivering great value to our customers has been at the core of our business. In fact, providing value and caring for others have helped define our culture over the years and these principles extend beyond the walls of our stores and into our local communities around the world. As we considered where our community initiatives could have the most impact, it was important to us to focus on the intersection of these principles and areas of need for vulnerable families.

We place great value on relationships, which has been a key to our success since our founding and is now a guiding factor driving our inclusion efforts. We encourage Associates to form strong, lasting relationships with each other, and our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow.

We recognize that our commitment to this relationship must include ensuring that Associates feel welcome, valued, and engaged if they are to make a long-term commitment to TJX.

We strongly believe that:

/ TJX Associates who feel welcome want to come to work. Our Associates feel welcome because they’re encouraged to bring their whole self to work and provide their unique perspective to the business.

/ TJX Associates who feel valued have an emotional connection to their job, not just an economic one. Our Associates feel valued because they know we want to hear and listen to what they have to say and we appreciate their perspective and experience.

/ TJX Associates who feel engaged know the significance of their contributions to our organization and that their opinions are sought out. Associates who want to come to work and have an emotional connection to their job are fully engaged in doing the best and the most they can do.

TJ Maxx Reviews

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TJ Maxx President and CEO Ernie Herrman
Ernie Herrman
20 Ratings
  • Featured Review

    Helpful (3)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vicksburg, MS
    Current Employee - Customer Service Representative in Vicksburg, MS
    Positive Outlook
    Approves of CEO

    I have been working at TJ Maxx full-time (More than 5 years)


    Great Benefits, opportunities for advancement.


    No set schedule, must be available to work nights and weekends.

    Advice to Management

    50+ hours a week.

See All 2,969 Reviews

TJ Maxx Photos

TJ Maxx photo of: Front of the store
TJ Maxx photo of: The perks of being an employee Portable phone charger The perks are endless
TJ Maxx photo of: Marlton
TJ Maxx photo of: My cleaning day in my old department
TJ Maxx photo of: When no one recovers at night during winter season...
TJ Maxx photo of: Fresh New Store
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TJ Maxx Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (4)  

    Retail Sales Associate Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied in-person. The process took 1 day. I interviewed at TJ Maxx (Atlanta, GA) in May 2018.


    I dont even have 30 words to describe this the interview process was quick and easy. Just writing so i can get full access to glassdoor. The interview was very quick and easy.

    Interview Questions

    • Describe a time where you had to manage competing tasks   3 Answers
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