Working at TMG | Glassdoor

TMG Overview

Trafford Park, England (UK)
501 to 1000 employees
1993
Company - Private
Banks & Credit Unions
$50 to $100 million (USD) per year
Barclays, Lloyds Banking Group
There are 1,000+ people in Think Money Group spread across four business areas:

Personal Accounts from thinkmoney: we’re changing the way people bank…by not being a bank.
This smart alternative to a traditional bank account ... Read more

Mission: We expect pretty high standards and hard work from everyone who works at Think Money Group.

These standards are important to us. They’re our values and they set out how we should go about everything we do.

And they’re ... Read more

TMG Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Stephen Stylianou
141 Ratings
  • Helpful (2)

    "Would rather be homeless than ever work here again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Debt Solutions Advisor in Manchester, England (UK)
    Former Employee - Debt Solutions Advisor in Manchester, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMG full-time (More than a year)

    Pros

    In depth training into the role
    Site facilities such as canteen or on site 'free' gym

    Cons

    Bullying and 'if your face doesnt fit' culture among the managers
    Unrealistic targets/KPIs
    Sexism

    Advice to Management

    Take a long hard at every area of the business, and more specifically the managers you have hired to run these teams. There's definitely a bullying and 'if you face doesnt fit' culture at TMG/Gregory Pennington and when I left your company I literally felt relived that I didn't ever have to step foot on that site again. The whole team 'lets pick a call and rip apart training' doesn't work, the 1 hour + calls with customers don't work and you wonder why they never pick the phone up to us again. Too compliant, means advisers can't relax on calls which leads to mistakes and makes the adviser sound inexperienced which isn't the case. Pay the advisers bonus - WHICH THEY DESERVE. Every other debt solutions company pays bonus and what do you get? Happy staff and people who want to work for the business.

See All 199 Reviews

TMG Interviews

Experience

Experience
38%
11%
51%

Getting an Interview

Getting an Interview
40%
24%
24%
9
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Administrative Support Interview

    Anonymous Employee in Manchester, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at TMG (Manchester, England (UK)) in May 2018.

    Interview

    Enjoyable as they really wanted to get to know me as a person. Asked about my job history & experience within the role. Asked why I thought I would fit in within the company and discussed the companies values

    Interview Questions

See All 35 Interviews

TMG Awards & Accolades

  • 100 Best Companies to Work For, Best Companies Group, 2007
  • 100 Best Companies to Work For, Best Companies Group, 2009
See More

Work at TMG? Share Your Experiences

TMG
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or