Working at TMI Hospitality | Glassdoor

TMI Hospitality Overview

Fargo, ND
1001 to 5000 employees
Company - Private
Travel & Tourism
$100 to $500 million (USD) per year
For 30 years, TMI Hospitality has served as one of the most innovative development and property management companies in the hospitality industry.

TMI Hospitality’s unique blend of development expertise, proven operational excellence and outstanding ... Read more

Mission: Impressing Guests

TMI Hospitality – Why Work For Us?


We started in 1982 with the purchase of a small hotel in North Dakota. Since then, TMI Hospitality has grown to become one of the leading hospitality companies specializing in select service and extended stay hotels. We’ve raised the bar to make TMI Hospitality hotels the best places for our guests. We go one step beyond what is expected to deliver an impressive experience.

In 2011, we changed our name from Tharaldson Motels to TMI Hospitality. Our new identity demonstrates a renewed dedication to our mission of Impressing Guests®. Our combination of energy and longevity created the momentum that has launched us to new heights and even higher standards.

Our unique blend of development expertise, proven operational excellence and outstanding service is why guests think of us as their home away from home. Marriott, Hilton and IHG trust TMI Hospitality with their distinguished brands because of our consistency in providing quality that goes one step beyond. TMI Hospitality is consistently recognized as one of the top ranked companies for overall guest satisfaction.


It takes an incredible team to make TMI Hospitality the preferred hotel experience. We seek individuals who share our core values, strive for service excellence, anticipate needs and go one step beyond to make a difference. With nearly 200 hotels in 26 states and even more in development, there are opportunities to grow and advance alongside the 4,000 team members who make up our diverse organization. Our culture of success begins and ends with team members who live our mission of Impressing Guests®.

Leaders in Hospitality

We build, own and operate hotels from major hotel brands such as Marriott, Hilton and IHG. TMI Hospitality is recognized for being among the top ranked companies for guest satisfaction every year. Our NEWS page highlights the achievements of our individual team members, specific properties and our company as a whole. Here’s just one example from 2013:

During Marriott’s recent annual award announcement, TMI hotels took home 55 awards, 31 of which were in the prestigious Silver through Diamond award categories. Two TMI Hospitality properties were among the four finalists for Hotel of the Year.

Team members are the reason for our continued growth, recognition and success. Our culture is unique. We consistently raise the bar knowing that everyone is committed to going one step beyond what’s expected.

In 2013, a TMI team member was honored as Marriott’s Fairfield Inn & Suites Associate of the Year. This award is given to 1 out of the 60,000 associates working for more 700 Marriott Fairfield Inn & Suites nationwide. Since then, she has been promoted to assistant general manager of the Youngstown, OH Fairfield Inn & Suites.

Opportunity Through Growth

We’ve had an employee-owned mindset for more than 30 years and with more than 180 hotels representing multiple brands in 26 states, there is significant opportunity for advancement. Supporting this rich history of promoting from within begins with developing employees in their current roles and readying them for future opportunities. We offer strong training programs and continuing education to prepare team members to grow with us.

We invest in our properties through renovations and continuous development. Because of our growth, we’re able to utilize cutting-edge systems to efficiently support every property. Our strong culture means that corporate goes one step beyond to provide properties with the assistance they need to give guests an incredible experience.

Support From All Sides

We know that it takes everyone working together to provide a great guest experience. We build, own and operate hotels. We have the diverse in-house expertise to design, develop, construct and operate-all the critical elements required of a high performing hospitality company. We also have direct access to the leaders within our partner brands, allowing us to leverage their experience to further strengthen our brand.

Community Involvement

The spirit of service extends beyond our hotels and our corporate office to the communities in which we operate. Service within our communities is an important part of our culture. Team members receive paid leave to volunteer for the cause that supports their personal mission of giving back, as well as an annual stipend to donate to a cause of their choice. Nearly 30 years ago, we formed a charitable program of our own. Room in the Inn offers free hotel rooms on the nights of Thanksgiving and Christmas Eve to guests who have a friend or family member who is separated from them because of health issues. Last year alone, roughly 3,000 people were able to stay near their loved ones during the holidays as a result of this program.


Our culture reflects a commitment to providing both part-time and full-time team members with competitive pay and excellent benefits.


Paid Time Off (PTO)
Health Insurance
Dental Insurance
Life Insurance
Retirement Plan
Training and Development Opportunities
Health Savings Account/Flexible Spending Account
Education Assistance Program
Nationwide Room Discounts


Paid Time Off (PTO)
Training and Development Opportunities
Nationwide Room Discounts

TMI Hospitality Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Lauris Molbert
45 Ratings
  • "Care for employees"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Texas City, TX
    Current Employee - General Manager in Texas City, TX
    Neutral Outlook
    Approves of CEO

    I have been working at TMI Hospitality full-time (More than 3 years)


    Focused on employee appreciation. Great corporate level support. Consistent standards. Great internal resources.


    Small properties. Numerous unnecessary reports. Uncompetitive pay for hourly employees. Numerous unneccessary corporate positions and departments.

See All 95 Reviews

TMI Hospitality Photos

TMI Hospitality photo of: TMI Hospitality Corporate Headquarters
TMI Hospitality photo of: Homewood Suites
TMI Hospitality photo of: Hampton Inn & Suites
TMI Hospitality photo of: Home2 Suites
TMI Hospitality photo of: Holiday Inn Express & Suites
TMI Hospitality photo of: Comfort Suites
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TMI Hospitality Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Regional Support Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience


    Reached out to the recruiter who had me send her my resume. Emailed back and said that position was filled and asked if I was interested in the same position but a different city. Two days later the position that I applied for initially was back open.

    Interview Questions

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TMI Hospitality Awards & Accolades

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