Working at TMX Finance Family of Companies | Glassdoor

TMX Finance Family of Companies Overview

Savannah, GA
1001 to 5000 employees
1998
Company - Private
Lending
$500 million to $1 billion (USD) per year
We Help People. It's what our business was built on and it's what we do every day. We strive to create new and better opportunities for our customers, our team members, and our communities by delivering outstanding services, continuous ... Read more

Mission: Our mission is to provide financial products to people without access to traditional credit through our operating brands, TitleMax, TitleBucks, and InstaLoan. Through our brands, the Company offers products at competitive rates.

-Excellence in service ... Read more

Company Updates

  • If you’re looking for your next career, we invite you to meet with a hiring manager at our Career Night in Carrollton, TX on Thursday, March 29th! Find out more about open opportunities and reserve a time to interview here: http://glassdoor.com/slink.htm?key=vQwhB

    Jobs at TMX Finance

    View all Jobs at TMX Finance. Search, apply or sign up for job alerts at TMX Finance Talent Network

  • Our team members are involved in their communities in a variety of ways! Some of our team members are participating in Savannah's Rotary Read-In, where they read and donate books to elementary school students!

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TMX Finance Family of Companies – Why Work For Us?


 

What We Do from TMX Finance Family Of Companies on Vimeo.

The TMX Finance Family of Companies is one of the largest consumer specialty finance companies in the United States. With over 1,100 stores spanning 17 states, we provide access to credit for consumers who are under served by traditional lenders. Many of our customers have nowhere else to turn when they suffer short-term financial setbacks like medical emergencies or home repairs, so it is our mission to remain a reliable source of credit and offer customer's hope and opportunity.

Buliding a Legacy 

Founded on the principles of excellence in customer service, integrity in all that we do, respect for one another, and enthusiasm for our mission, we have built a solid foundation for our Company, our team members, our customers, and the communities we serve. The past 20 years has brought many changes, challenges, and successes that are woven into our cultural fabric and make us the Company we are today. These moments have defined us for the past 20 years and while we are continuously growing and changing, our foundation was built to last.

TMX Cares

We believe in helping people and have made it our business to care for the communities where we live and work! Our community commitment helps us address the educational, nutritional, and overall health and wellness needs of those in our communities. We hold donation drives throughout the year: a Back-to-School Drive, a Food Drive, A Toy Drive, a Warm Winter Clothing Drive, and a Blood Drive. From stores in California to Florida, together, we can make a difference, community by community!

The TMX Cares Fund

The TMX Cares Fund is a program that helps team members who are facing hardships and may require immediate emergency financial assistance due to an event or catastrophe that is unexpected, and critical. Such scenarios include acute illness, or loss of belongings and home due to fire, flood, or natural disasters. Gifts are given to the Fund through our team members' generosity.



Culture from TMX Finance Family Of Companies on Vimeo.



Energetic, dynamic, and just plain fun! We work hard, but we also have a good time doing it. Helping people and providing opportunity is what we do every day and getting to see your hard work pay off in the form of a happy customer or in the form of a promotion, is what we're all about. It's not just about the people we help and the communities we serve. It's about our people being one team, full of passion, and ready to accept challenges together.

Our Values: 

Our values are simple. Our first value is Excellence, which means constantly and consistently working to improve how we serve our customers and how we strive to do our best with every task.At its core, Excellence is about improving every day.

Our second value is Integrity, which is a powerful value because it means a lot of things like being honest, building trust, building and maintaining relationships, and doing the right thing. We are always working to show our customers and coworkers that we have their best interests in mind.

Respect is our third value. It’s vital that all our customers and coworkers know they are respected. As simple as it sounds, respect always goes back to the golden rule of treating others with the same respect you would expect from them.

Our fourth and final value is Enthusiasm, which for us means having a positive and upbeat attitude in all that we do. This certainly makes overcoming obstacles easier and contributes to our overall success.




 

 Corporate Operations 

 

Located in Savannah, Georgia and in Carrollton, Texas, the Corporate Operations team is comprised of experienced store operations leaders who are the epicenter of our stores' overall success. With departments as diverse as Staffing, Performance Management, and Executive Support, this team is dedicated to strengthening the framework of our business and ensuring our stores are operating at the highest level.

We are dedicated to building a workplace where there are no limits to your personal and professional growth if you have the passion and drive to succeed. We have career professionals dedicated to helping you get the training, coaching, mentoring you need to take control of your career development.




Store Operations 

Store operators are the face of our Company. They combine a love of business, people, and service to create an environment where they help people every day. They are responsible for managing the stores, generating revenue, training and mentoring team members, and most of all, building relationships with our customers. They are an integral part of their communities with an unwavering commitment to both service and support.

One of the main facets of our business is unparalleled customer service. We are proud and confident that our customers will experience service from friendly and knowledgeable team members in each and every one of our stores across the country. We have thousands of store locations looking for quality team members, and new stores and jobs are opening every day.  




We Believe in Creating Opportunity 

Helping people is our business and we do it every day by creating opportunities not only for our customers who need financial assistance, but for our very own team members looking to advance their careers. Working at the TMX Finance Family of Companies is your opportunity to make an impact on your career, your team, and the lives of our customers. Join us on our mission to make a difference.

5 Reasons why you should work at TMX Finance Family of Companies 

  1. Helping People is our Business - Joining our team means creating opportunity for people and families across the United States. Every day we make a difference in the lives of our customers by helping meet their financial needs. But we’re also here to help our people grow and develop into the leaders they are meant to become. 

  2. Excellence in Everything We Do - We strive for excellence and integrity in everything we do, from working with our customers to working with each other. Our teams are built on collaboration and innovation because together, our goal is to make a difference in the many lives we touch every day. 
  3. We Leverage our Diversity - We celebrate our diversity and are proud to represent the many different communities we serve. Our differences in knowledge, experience, and background is what makes us successful in our customer relationships, how we collaborate on projects, and it’s what sparks our innovation.
  4. Our Vision is about Empowerment - Empowering others to achieve their goals is at the heart of our vision. We want our customers to feel empowered when they leave our stores to make good financial decisions and we want our people to feel empowered and passionate about advancing their careers. We reward passion and will work with you to make sure you’re getting what you need to be successful. 
  5. We Surround Ourselves with Successful People - We firmly believe that, “Successful people surround themselves with successful people,” so we only hire top talent who have a passion for success. We build each other up and we are our peer’s biggest cheerleaders. We are a team who takes pride in each other’s wins and celebrates each other’s accomplishments. Excellence in all we do inspires integrity, respect, and passion- it’s who we are and how we work. 

 



TMX Finance Family of Companies Reviews

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Tracy Young
353 Ratings
  • Featured Review

    "General Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time (More than a year)

    Pros

    Great District Managers that actually care about you and want to see you grow within the company. Great opportunity for promotion within six months. Great people

    Cons

    sometimes the hours and work can be overbearing, but its easy. Easy process to follow, great company to work for

    Advice to Management

    Great District Managers that help guide the general managers

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TMX Finance Family of Companies Photos

TMX Finance Family of Companies photo of: Down Syndrome Awareness Day
TMX Finance Family of Companies photo of: Domestic Violence Awareness Day
TMX Finance Family of Companies photo of: TMX Awards
TMX Finance Family of Companies photo of: Recruiting
TMX Finance Family of Companies photo of: TMX Cares Toy Drive
TMX Finance Family of Companies photo of: Tacky Sweater Day
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TMX Finance Family of Companies Interviews

Experience

Experience
53%
24%
23%

Getting an Interview

Getting an Interview
52%
29%
9%
7
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Difficulty

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  1. Featured Interview

     

    Store Manager Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TMX Finance Family of Companies (Dallas, TX) in September 2016.

    Interview

    Simple, fast paced and easy going recruiters. Includes an online application, personality quiz, then on to a phone and video interview. After these have been completed you will be invited to complete a 1 on 1 interview.

    Interview Questions

    • Describe a time you had to meet a certain goal in a stipulated amount of time with your team, did you face any difficulties? If so, how did you overcome them?   Answer Question
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TMX Finance Family of Companies Awards & Accolades

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