Working at TMX Finance Family of Companies | Glassdoor

TMX Finance Family of Companies Overview

Savannah, GA
1001 to 5000 employees
1998
Company - Private
Lending
$500 million to $1 billion (USD) per year
We Help People. It's what our business was built on and it's what we do every day. We strive to create new and better opportunities for our customers, our team members, and our communities by delivering outstanding services, continuous ... Read more

Mission: Our mission is to provide financial products to people without access to traditional credit through our operating brands, TitleMax, TitleBucks, and InstaLoan. Through our brands, the Company offers products at competitive rates.

-Excellence in service ... Read more

Company Updates

  • Tiffany Leonard stated her career with the Company in 2003 and has paved the way for emerging leaders. Learn how she’s making her own history here: #BlackHistoryMonth http://glassdoor.com/slink.htm?key=vMagU

    Meet Tiffany Leonard | TMX Finance Family of Companies

    Leaders Making History: Tiffany Leonard, District Director of Operations Tiffany Leonard started her career with the Company in 2003 and has paved the way for emerging leaders by becoming a mentor and sharing her story of success. "I started as a Manager- in-Training in Alabama.

  • Lana Garner's #TMXCareerLove❤ will make you want to work with us: "We truly are a family! I enjoy the opportunity to help my team grow within the organization and see how they're able to accomplish goals. We not only change our customers' lives, we're also changing our team members' lives!" #TMXFamily

See AllSee All

TMX Finance Family of Companies – Why Work For Us?


 

What We Do from TMX Finance Family Of Companies on Vimeo.

The TMX Finance Family of Companies is one of the largest consumer specialty finance companies in the United States. With over 1,100 stores spanning 17 states, we provide access to credit for consumers who are under served by traditional lenders. Many of our customers have nowhere else to turn when they suffer short-term financial setbacks like medical emergencies or home repairs, so it is our mission to remain a reliable source of credit and offer customer's hope and opportunity.

Buliding a Legacy 

Founded on the principles of excellence in customer service, integrity in all that we do, respect for one another, and enthusiasm for our mission, we have built a solid foundation for our Company, our team members, our customers, and the communities we serve. The past 20 years has brought many changes, challenges, and successes that are woven into our cultural fabric and make us the Company we are today. These moments have defined us for the past 20 years and while we are continuously growing and changing, our foundation was built to last.

TMX Cares

We believe in helping people and have made it our business to care for the communities where we live and work! Our community commitment helps us address the educational, nutritional, and overall health and wellness needs of those in our communities. We hold donation drives throughout the year: a Back-to-School Drive, a Food Drive, A Toy Drive, a Warm Winter Clothing Drive, and a Blood Drive. From stores in California to Florida, together, we can make a difference, community by community!

The TMX Cares Fund

The TMX Cares Fund is a program that helps team members who are facing hardships and may require immediate emergency financial assistance due to an event or catastrophe that is unexpected, and critical. Such scenarios include acute illness, or loss of belongings and home due to fire, flood, or natural disasters. Gifts are given to the Fund through our team members' generosity.



Culture from TMX Finance Family Of Companies on Vimeo.



Energetic, dynamic, and just plain fun! We work hard, but we also have a good time doing it. Helping people and providing opportunity is what we do every day and getting to see your hard work pay off in the form of a happy customer or in the form of a promotion, is what we're all about. It's not just about the people we help and the communities we serve. It's about our people being one team, full of passion, and ready to accept challenges together.

TMX Project SERV: Securing Employment for Respected Veterans 

The TMX Finance Family of Companies is dedicated to hiring U.S. military veterans in our aim to support the communities we serve, and more importantly, to support those who have served us. We’ve introduced a more comprehensive commitment to hiring veterans that aligns their career goals with our Company’s goals for development and growth.

Your military service taught you core values and indispensable leadership skills. Those traits allowed you to honorably serve our country and those same traits help make our team members successful in their careers.These values are the foundation of everything we do. Transitioning from a military career to the civilian workforce isn’t always easy, but we’ll give you the tools you need to turn your military experience into a lasting career with our Company.

Empowering Women at TMX

Women are leading the way here at the TMX Finance Family of Companies and we’re helping to lead women to realize their full potential! We have worked to create an empowering environment for women to find success within our organization and our newest program nurtures their potential and talent to propel them into senior leadership positions. In this program we draw on the knowledge and skills of our extensive network of male and female executive leaders to motivate, mentor, and help accelerate their careers. It’s all about sharing knowledge, developing leadership skills, and inspiring innovation and gender diversity in leadership.

 

 Corporate Operations 

 

Located in Savannah, Georgia and in Carrollton, Texas, the Corporate Operations team is comprised of experienced store operations leaders who are the epicenter of our stores' overall success. With departments as diverse as Staffing, Performance Management, and Executive Support, this team is dedicated to strengthening the framework of our business and ensuring our stores are operating at the highest level.

We are dedicated to building a workplace where there are no limits to your personal and professional growth if you have the passion and drive to succeed. We have career professionals dedicated to helping you get the training, coaching, mentoring you need to take control of your career development.




Store Operations 

Store operators are the face of our Company. They combine a love of business, people, and service to create an environment where they help people every day. They are responsible for managing the stores, generating revenue, training and mentoring team members, and most of all, building relationships with our customers. They are an integral part of their communities with an unwavering commitment to both service and support.

One of the main facets of our business is unparalleled customer service. We are proud and confident that our customers will experience service from friendly and knowledgeable team members in each and every one of our stores across the country. We have thousands of store locations looking for quality team members, and new stores and jobs are opening every day.  




We Believe in Creating Opportunity 

Helping people is our business and we do it every day by creating opportunities not only for our customers who need financial assistance, but for our very own team members looking to advance their careers. Working at the TMX Finance Family of Companies is your opportunity to make an impact on your career, your team, and the lives of our customers. Join us on our mission to make a difference.

5 Reasons why you should work at TMX Finance Family of Companies 

  1. Helping People is our Business - Joining our team means creating opportunity for people and families across the United States. Every day we make a difference in the lives of our customers by helping meet their financial needs. But we’re also here to help our people grow and develop into the leaders they are meant to become. 

  2. Excellence in Everything We Do - We strive for excellence and integrity in everything we do, from working with our customers to working with each other. Our teams are built on collaboration and innovation because together, our goal is to make a difference in the many lives we touch every day. 
  3. We Leverage our Diversity - We celebrate our diversity and are proud to represent the many different communities we serve. Our differences in knowledge, experience, and background is what makes us successful in our customer relationships, how we collaborate on projects, and it’s what sparks our innovation.
  4. Our Vision is about Empowerment - Empowering others to achieve their goals is at the heart of our vision. We want our customers to feel empowered when they leave our stores to make good financial decisions and we want our people to feel empowered and passionate about advancing their careers. We reward passion and will work with you to make sure you’re getting what you need to be successful. 
  5. We Surround Ourselves with Successful People - We firmly believe that, “Successful people surround themselves with successful people,” so we only hire top talent who have a passion for success. We build each other up and we are our peer’s biggest cheerleaders. We are a team who takes pride in each other’s wins and celebrates each other’s accomplishments. Excellence in all we do inspires integrity, respect, and passion- it’s who we are and how we work. 

 



TMX Finance Family of Companies Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Tracy Young
367 Ratings
  • Featured Review

    Helpful (1)

    "Amazing Organization built to last with top talent and Solid Mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time (More than 5 years)

    Pros

    Awesome opportunities to advance! Work hard and obtain your goals. It's all about driving results and we win! I love that! This is an organization designed to reward! Absolutely expect to work hard and drive performance! Hands Down best place I have ever worked and best people!

    Cons

    Not an impressive benefit package, not that they really exist in today's environment!

    Advice to Management

    Maintain current Top Three strategies. Stay grounded for the long haul! We are seeing so many great opportunities due to embracing a solid strategy!

See All 625 Reviews

TMX Finance Family of Companies Photos

TMX Finance Family of Companies photo of: Team Picture
TMX Finance Family of Companies photo of: Team Picture
TMX Finance Family of Companies photo of: Dallas Give Back Day
TMX Finance Family of Companies photo of: Canned Food Drive
TMX Finance Family of Companies photo of: Team Picture
TMX Finance Family of Companies photo of: Team Picture
See All PhotosSee All

TMX Finance Family of Companies Interviews

Experience

Experience
53%
24%
23%

Getting an Interview

Getting an Interview
53%
29%
9%
6
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    General Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at TMX Finance Family of Companies (Los Angeles, CA) in February 2015.

    Interview

    Did a phone interview then a video interview. The final interview was done in person with the regional manager. The final interview was more of a sales pitch by the regional to sell me on the position. Very easy questions with no interview prep work required.

    Interview Questions

    • Don't recall other than the interview was super easy. The interview was what you might expect for a position of much lower level   Answer Question
See All 100 Interviews

TMX Finance Family of Companies Awards & Accolades

  • 2019 Military Friendly Employer, Military Friendly, 2019

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at TMX Finance Family of Companies? Share Your Experiences

TMX Finance Family of Companies
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or