Working at TMX Finance Family of Companies | Glassdoor

TMX Finance Family of Companies Overview

Savannah, GA
1001 to 5000 employees
1998
Company - Private
Lending
$500 million to $1 billion (USD) per year
We Help People. It's what our business was built on and it's what we do every day. We strive to create new and better opportunities for our customers, our team members, and our communities by delivering outstanding services, continuous ... Read more

Mission: We Help People. It's what our business was built on and it's what we do every day. We strive to create new and better opportunities for our customers, our team members, and our communities by delivering outstanding services, continuous ... Read more

Company Updates

  • Our Talent Acquisition team is passionate about providing career opportunities to top talent and current Team Members alike. They know the organization cannot thrive without talented teams made up of the best of the best and it is their jobs to find them. Meet our team of recruiters!

  • Are you celebrating a work anniversary with us this month? We want to see it! Share your pictures on social media and tag @TMXCompanies.

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TMX Finance Family of Companies – Why Work With Us?


What We Do from TMX Finance Family Of Companies on Vimeo.

What We Do

We Help People. It’s what our business was built on and it’s what we do every day. We strive to create new and better opportunities for our customers, our team members, and our communities by delivering outstanding services, continuous innovation, and exceptional experiences.

The TMX Finance Family of Companies provides consumer credit products under the TitleMax®, TitleBucks®, and InstaLoan® brands. Since 1998, we have provided access to credit for consumers who are underserved by traditional lenders. Many of our customers have nowhere else to turn when they suffer short-term financial setbacks like medical emergencies or home repairs, so it is our mission to remain a reliable source of credit and offer customers hope and opportunity.

TMX Cares

We believe in helping people and have made it our business to care for the communities where we live and work! Our community commitment helps us address the educational, nutritional, and overall health and wellness needs of those in our communities. We hold donation drives throughout the year: a Back-to-School Drive, a Food Drive, A Toy Drive, and a Care Package Collection Drive for our Military, Veterans, and their families. From stores in California to Florida, together, we can make a difference, community by community!

The TMX Cares Fund

The TMX Cares Fund is a program that helps team members who are facing hardships and may require immediate emergency financial assistance due to an event or catastrophe that is unexpected, and critical. Such scenarios include acute illness, or loss of belongings and home due to fire, flood, or natural disasters. Gifts are given to the Fund through our team members' generosity.

Toy Drive Collection Drive for the Children in our local communities.

Culture from TMX Finance Family Of Companies on Vimeo.

About Our Culture

Energetic, dynamic, and just plain fun! We work hard, but we always have a good time doing it. Helping people and providing opportunity is what we do every day and getting to see your hard work pay off in the form of a happy customer or in the form of a promotion, is what we’re all about. It’s not just about us, it’s about the people we help and the communities we serve. It’s about being one team full of passion and ready to accept challenges together.

Diversity and Inclusion 

We see the unique combination of skill, culture, and knowledge each of our team members possess as the driving force in our Company’s success. We are committed to hiring individuals who enrich our teams with their diverse backgrounds, experiences, and perspectives. From building long-lasting customer relationships to effectively planning our next big initiative, the diverse nature of our teams allows us to accomplish our mission every day.

TMX Project SERV: Securing Employment for Respected Veterans 

We’re dedicated to hiring U.S. military veterans in our aim to support the communities we serve, and more importantly, to support those who have served us. We’ve introduced a more comprehensive commitment to hiring veterans that aligns their career goals with our Company’s goals for development and growth.

Your military service taught you core values and indispensable leadership skills. Those traits allowed you to honorably serve our country and those same traits help make our team members successful in their careers. These values are the foundation of everything we do. Transitioning from a military career to the civilian workforce isn’t always easy, but we’ll give you the tools you need to turn your military experience into a lasting career with our Company. 

Women at TMX

We have worked to create an empowering environment for women to find success within our organization and our newest program nurtures their potential and talent to propel them into senior leadership positions. In this program we draw on the knowledge and skills of our extensive network of male and female executive leaders to motivate, mentor, and help accelerate their careers. It’s all about sharing knowledge, developing leadership skills, and inspiring innovation and gender diversity in leadership.

Dallas, TX Corporate Office

Corporate Operations

Located in Savannah, Georgia and in Carrollton, Texas, the Corporate Operations team is comprised of experienced store operations leaders who are the epicenter of our stores' overall success. With departments as diverse as Staffing, Performance Management, and Executive Support, this team is dedicated to strengthening the framework of our business and ensuring our stores are operating at the highest level.

We are dedicated to building a workplace where there are no limits to your personal and professional growth if you have the passion and drive to succeed. We have career professionals dedicated to helping you get the training, coaching, mentoring you need to take control of your career development.

Meet Our Recruiters

Our Talent Acquisition team is passionate about providing career opportunities to top talent and current team members alike. They know the organization cannot thrive without talented teams made up of the best of the best and it is their jobs to find them. Meet our team of recruiters who take pride in their ability to guide individuals to their ultimate career paths here!

Day in the Life of a Recruiter

Many job seekers often wonder what their recruiter does all day. Some leave messages that aren't returned until the next day. This can cause frustration to most, but we’re here to help build that trust between job seekers and recruiters with a behind the scenes look at what a day in the life of a recruiter is like! Watch below!

TitleMax Store Operations Team

Store Operations

Store operators are the face of our Company. They combine a love of business, people, and service to create an environment where they help people every day. They are responsible for managing the stores, generating revenue, training and mentoring team members, and most of all, building relationships with our customers. They are an integral part of their communities with an unwavering commitment to both service and support.

One of the main facets of our business is unparalleled customer service. We are proud and confident that our customers will experience service from friendly and knowledgeable team members in each and every one of our stores across the country. We have thousands of store locations looking for quality team members, and new stores and jobs are opening every day. 

Savannah, GA Corporate Office

We Believe in Creating Opportunity

Helping people is our business and we do it every day by creating opportunities not only for our customers who need financial assistance, but for our very own team members looking to advance their careers. Working at the TMX Finance Family of Companies is your opportunity to make an impact on your career, your team, and the lives of our customers. Join us on our mission to make a difference.

5 Reasons why you should work at TMX Finance Family of Companies

Helping People is our Business - Joining our team means creating opportunity for people and families across the United States. Every day we make a difference in the lives of our customers by helping meet their financial needs. But we’re also here to help our people grow and develop into the leaders they are meant to become.

  1. Excellence in Everything We Do - We strive for excellence and integrity in everything we do, from working with our customers to working with each other. Our teams are built on collaboration and innovation because together, our goal is to make a difference in the many lives we touch every day.
  2. We Leverage our Diversity - We celebrate our diversity and are proud to represent the many different communities we serve. Our differences in knowledge, experience, and background is what makes us successful in our customer relationships, how we collaborate on projects, and it’s what sparks our innovation.
  3. Our Vision is about Empowerment - Empowering others to achieve their goals is at the heart of our vision. We want our customers to feel empowered when they leave our stores to make good financial decisions and we want our people to feel empowered and passionate about advancing their careers. We reward passion and will work with you to make sure you’re getting what you need to be successful.
  4. We Surround Ourselves with Successful People - We firmly believe that, “Successful people surround themselves with successful people,” so we only hire top talent who have a passion for success. We build each other up and we are our peer’s biggest cheerleaders. We are a team who takes pride in each other’s wins and celebrates each other’s accomplishments. Excellence in all we do inspires integrity, respect, and passion- it’s who we are and how we work.

TMX Finance Family of Companies Reviews

  • "Current Leader"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DDO
    Current Employee - DDO
    Recommends

    I have been working at TMX Finance Family of Companies full-time (More than 5 years)

    Pros

    Excellent pay for High Performers.
    Opportunity to advance career. Great benefits.

    Cons

    "Pay for performance" is not for everyone.

    Advice to Management

    None.

See All 697 Reviews

TMX Finance Family of Companies Photos

TMX Finance Family of Companies photo of: Team Bonding
TMX Finance Family of Companies photo of: Wellness Fair
TMX Finance Family of Companies photo of: Wellness Fair
TMX Finance Family of Companies photo of: Wellness Fair
TMX Finance Family of Companies photo of: National Hiring Day 2019
TMX Finance Family of Companies photo of: National Hiring Day 2019
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TMX Finance Family of Companies Interviews

Experience

Experience
51%
24%
25%

Getting an Interview

Getting an Interview
53%
29%
9%
6
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Recruiter Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Easy and very quick. I received a call and then the next day I was called into the office where I did an in person interview and then I was hired on the spot.

    Interview Questions

    • Two negatives and two positives about yourself. Standard Interview questions.   Answer Question
See All 106 Interviews

TMX Finance Family of Companies Awards & Accolades

  • 2019 Military Friendly Employer, Military Friendly, 2019
  • HLPA 2019 America's Best Places to Work for Hispanics / Latinos, Hispanic / Latino Professionals Association, 2019
  • Top Ten Employer, Military Friendly, 2020
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

Work at TMX Finance Family of Companies? Share Your Experiences

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