Working at TRACELINK | Glassdoor


North Reading, MA
201 to 500 employees
Company - Private
Information Technology
Unknown / Non-Applicable
TraceLink is dedicated to helping our customers – from 16 of the top 20 pharmaceutical companies to corner pharmacies – enable the global distribution of safe drugs and achieve compliance.

The TraceLink Life Sciences Cloud, purpose built ... Read more

Mission: Our mission: Protect patients and enable health across global Life Sciences. From ingredient to patient.


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Shabbir Dahod
25 Ratings
  • Helpful (6)

    "The Truth Matters--Don't Feed the Trolls"

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    Current Employee - Account Executive in North Reading, MA
    Current Employee - Account Executive in North Reading, MA
    Positive Outlook
    Approves of CEO

    I have been working at TRACELINK full-time (Less than a year)


    Tracelink is a big, long-term opportunity for those who put in the work and make themselves better. Lots of people have been promoted internally because they work hard. My manager is always asking for input and participation, and how he can help me. People are coached well, and given a lot of room to run their own deals and accounts. I learned more here about sales in two weeks than I did in a whole year at my previous company.


    There have been a couple of people (trolls) who want to make everyone else around them miserable with their complaining. Theyre trying to drag others down to their level with dishonest negative reviews and make themselves feel better about quitting because they can't sell, are lazy, and/or entitled. We know who you are-it's kind of sad how pathetic you are. Thankfully you're no longer here or hopefully on your way out. Advice for you: Grow up.
    Other than that, the market my team is focused on is still developing--we have a good head start, but still a lot of work to do. Will be nice as things pick up speed with the law deadlines coming up and industry moving towards Tracelink. Con for some, opportunity for others.

    Advice to Management

    Stay on track. Focus on the people that want to be here (large majority of us), and continue to develop them. Trolls probably won't go away, but we're ignoring them and you should too. Keep taking feedback and input from the team. There are lots of great things happening here, and it feels like we're just getting started on a big market with all of the hospitals, pharmacies and wholesalers and manufacturers. More contests and music on the sales floor would be nice.

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TRACELINK Interviews

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  1. Helpful (1)  

    Senior Proposal Writer Interview

    Anonymous Interview Candidate in North Reading, MA
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at TRACELINK (North Reading, MA) in August 2016.


    I applied via their website and went through an initial phone screen with a recruiter where I was asked about my current position, my day-to-day responsibilities, why I was looking to leave, and what my current salary is. The recruiter pressed me for my salary information, which, come January 1, 2018, will be illegal to do in the state of Massachusetts. That day cannot come soon enough because this practice is an egregious mining of personal financial information that HR departments love to disguise as "protocol." Put the position's pay directly in the job description *today* if you need to weed people out who make too much or too little, rather than waiting until then or playing a smoke and mirrors game.

    From there, I had a phone interview with the hiring manager and was invited in for an in-person interview with a panel which included: the hiring manager, a potential teammate, and an SME. This was not the initial line-up I was supposed to interview with, as senior-level personnel's schedules had to shift due to travel. Regardless of outcome, I was promised feedback post-interview and never received it. I did receive what amounted to a form rejection email which was very disappointing given the numerous schedule changes, many last minute.

    All of the company perks sound great on paper (still no matching 401K though!) and I don't doubt that many people there are nice, but given the lack of propriety in HR's framework around the hiring process and the failure to follow-through on post-interview feedback, I'm not sold on how much they truly "care" about people at TraceLink.

    Interview Questions

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