Working at TRG Customer Solutions | Glassdoor

TRG Customer Solutions Overview

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Washington, DC
5001 to 10000 employees
2004
Subsidiary or Business Segment
Business Services
$100 to $500 million (USD) per year
West Corporation, Convergys, Sitel
TRG Customer Solutions provides telemarketing, customer care, and technical support services to "FORTUNE" 500 companies in the financial services, insurance, pharmaceutical, telecommunications, and utility industries, among others. Short for ... Read more

TRG Customer Solutions Reviews

2.6
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Approve of CEO
TRG Customer Solutions CEO Steve Kezirian
Steve Kezirian
18 Ratings
  • "Good pay, Nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TRG Customer Solutions full-time

    Pros

    Excellent co workers and support

    Cons

    Heavy call volume and not enough people

    Advice to Management

    If you are contracted out for tech support, that should be the first priority rather than sales. Unhappy customers will not buy.

See All 65 Reviews

TRG Customer Solutions Photos

TRG Customer Solutions photo of: Trg Customer Solutions
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TRG Customer Solutions Interviews

Experience

Experience
50%
43%
6%

Getting an Interview

Getting an Interview
31%
25%
18%
12
12

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Team Manager Interview

    Anonymous Employee in Bend, OR
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at TRG Customer Solutions (Bend, OR).

    Interview

    It was strictly a numbers game. They needed people in the seats and with the economy in the tank, there were lots of people willing to work for lower wages.
    After initial application weeding out and if test was passed, potential new hires were interviewed, approximately 95% of those passing were hired.

    Interview Questions

    Negotiation

    There was no negotiation, pay was preset.

See All 16 Interviews

TRG Customer Solutions Awards & Accolades

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