Mission: We empower our employees so that our customers can focus on what they do best. Our employees are trusted to innovate, integrate and creatively solve technology problems. TSP's personalized approach will not be found in any other partner.
An integral part of your success in the business arena lies in the personal relationships you forge with your colleagues. Building better relationships with individual associates enriches your career and can open new doors. Studies find that over 90 percent of employers view soft skills as a vital requirement when hiring new employees. Here are four easy tips to cultivate meaningful business relationships.
You get the best of both worlds. No commute. No dress-code. In America, almost 4 million employees now do most their jobs from the comfort of their own homes. It may seem that working remotely is a dream come true. However, it’s easy to get distracted by things that are easily ignorable in the office at home when you feel like you’re on your own time.
As a remote employee, it’s important to draw a line between personal and professional time. Here are a few tips on how to productively and effectively turn your house into your office, whether it’s an everyday occurrence or an occasional day away from the office.
TSP began with nothing more than $500 worth of supplies, two employees, and one room. The business strategy: to build on combined years of industry experience, add a human touch to the business, and innovate through people development and culture. Our founders' investment in attracting and retaining the highest caliber employees provided the greatest possible service to their customers. Today, TSP supports the technology environments of some of the industry’s largest and most well-known brands.
Those are the facts that make up TSP, but our company is so much more. We believe in the power of relationships and bringing heart to the IT services industry, which differentiates us from our competitors. We’re passionate about investing in our people and providing #TSProckstars with fulfilling careers. We pride ourselves on creating custom, flexible and flawlessly executed IT solutions for every customer. At the beginning of each day, we set out to continually exceed expectations, because TSP is focused on long-term value rather than short-term gain. We create solutions for:
One size usually does not fit all, so why apply that type of old thinking to customer relationships? Each customer is unique, so we tailor custom solutions to fit their distinctive needs. Our success is achieved by being a service partner that takes the time to listen and really understand what customers need, then use a flexible mindset to deliver a custom solution. Our service portfolio includes:
While most service companies have a narrow scope of service that won’t apply to every client, TSP goes above and beyond to ensure clients never forget why they chose us in the first place.
Our product is our people. Resumes are great, but we want to know what drives potential #TSProckstars. We’re big on culture fit and look for employees who can grow both professionally and personally with us. We all share the goal of providing an entirely positive, above and beyond service experience for every client.We do what we say we are going to do, but we are not perfect. Mistakes can be made as long as we learn from them so we can be better next time. We are not working toward a destination, but rather we are on a journey together, always keeping integrity first.
Our success is built around empowered individuals creatively solving problems and questioning the status quo. Our unique and diverse backgrounds make us stronger. We are working together to build something bigger than ourselves.
We have two ears and one mouth for a reason - we should listen twice as much as we speak. Whether it be with clients, partners or employees, when we truly listen to one another we gain a deeper, better and more meaningful understanding.
Very simply put, our product is our people. If our people are not taken care of, our clients won’t be either. We believe to be successful in business, you have to put your house in order first. Our “house” is our employees and we pledge to take care of them.
What if companies put their people first? Employees would feel valued, empowered and motivated to perform at their highest standard. Clients would be cared for and business would reflect such commitment. TSP was founded in 2002 on the belief that people, #TSProckstars, would be the company’s product.
We make sure our employees have opportunity to build fulfilling career journeys. Why? Because if our people aren’t taken care of, our clients won’t be either.
TSP was founded on the belief that our product is our people. One part of our vision is to be a company that retains and nurtures its strong beliefs and culture as it grows by honoring our employees. <-- That’s you!
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. Our diverse backgrounds and viewpoints make us stronger.
What if companies actually put their people first? Employees would feel valuable, empowered and excited to perform their best work. We tap into and hone each individual’s talent to deliver proven results.
Both in life and in business, we believe you get back what you give. So we pledge to take care of our people and invest into the communities where we live, work and play.
Through TSP’s Caught In The Act recognition program, bi-weekly pulse surveys, and our training and development programs, we invest in our most valuable asset. That’s also you by the way if you haven’t already figured that out!
You can't be one of our #TSProckstars unless you share our common goal of providing an entirely positive, above and beyond service experience for every client in the TSP family. Our people work in and support the technology environments of some of the world's largest and most well-known brands.
Just as the incredibly funny Gus Portokalos from My Big Fat Greek Wedding famously said, "Give me a word, any word, and I show you that the root of that word is Greek," we also think you could give us a product, any product, and we'll show you how that product/service was made possible by one of our talented people.
Checked your iPhone lately? A TSP employee provided service to the cleanroom that manufactured the chip inside.
If the pizza you ordered was delivered oven-fresh, thank a TSP employee for supporting the system that made the box.
If your flight was on-time and your luggage made it, chances are a TSP employee was working in the datacenter that made those logistics possible.
If your home is warm in the winter and cool in the summer, a TSP employee oversaw the production system that fabricated the insulation to specific standards and quality expectations.
If you looked up your bank balance online, chances are high that a TSP employee touched the website serving that information to your browser.
I have been working at TSP full-time (More than 5 years)
I have worked in several different positions and locations for this company over many years and overall I feel that they are on the right path to becoming a dominate, established name in the different fields they service. The pay and the benefits are at or above the industry standard considering the many different states they conduct work in and I know first hand that the managers try to do right by their employees who are putting in an effort to learn and advance in their respective roles. They are actively working on a new training facility and I see that becoming a cornerstone in our culture for future employee's. Military-onwed company. Positive culture. Brand ownership. Overall, I love working for this company and I feel they are doing better than any other company I've worked for. We are growing, evolving with the times, and setting long-term goals for success, but I still feel like we have that small, vet-owned company heart that made TSP a success in the first place.
I know it's not fair to just throw out "more training, more training" as I know that it is a work in progress, but I value knowledge above all and I know it's an extremely important factor in feeling secure in your job.
Qualifications- There's no standard path to become "qualified" or "certified" in on different equipment. Being prior military, I wish there was a more streamlined, militarized approach to this in our company. Maybe soon there will be and I am just not aware of it yet.
Advice to Management
There are some things that I feel TSP could do better at, but not really at a corporate level, more so at the field engineer level. A mandatory weekend off call at least once a month, not matter what site you're at or what's going on. Some holidays off ( for example every other Christmas and thanksgiving).
I feel that the managers could communicate with the field engineers more. There have been many instances where having a remote manager and a stressful work environment have caused misunderstandings that could have been resolved with a face to face conversation. I feel that sometimes the managers leave some employees in the field alone a little too long and need to have more time allotted to each site for one on one time with each employee, and also to be able to sit down and work out individual goals and expectations (read that the quiet wheel needs grease too).
They need to put more emphasis on field training at all levels, which I understand is hard given the large areas and wide array of equipment that is present in the field, but it is pivotal to job satisfaction and employee retention.
I applied online. The process took a week. I interviewed at TSP.
I did not live in Dallas before I got this job, but the process of sorting out my paperwork and having on over the phone interview was quite painless. Amanda in HR is very friendly and helpful. As for the manger I interviewed with, I was very impressed that they were more concerned with how I did my job, my values, and how much real world experience I had than how many degrees I had or what school I went to.
Very laid back. They do have ceilings on what they can pay people, but they are reasonable.