Mission: We empower our employees so that our customers can focus on what they do best. Our employees are trusted to innovate, integrate and creatively solve technology problems. TSP's personalized approach will not be found in any other partner.
We’ve all been there. You walk into the office ready to take on the day, equipped with an upbeat attitude and a long to-do list, only to be confronted with negativity before your first cup of coffee. Few things are as damaging to productivity as negative energy in the office. And the worst part is, it’s contagious.
Negativity stems from many sources — poor communication, unexpected changes in staffing or nature of work, inexperienced management, or even just one disgruntled employee on a mission. Negative energy and low morale can turn even the most solid of cultures into a toxic environment, causing happy, productive employees to leave the company and ultimately impacting the bottom line. According to a Columbia University study, the likelihood of job turnover at an organization with high company culture is just 13.9 percent, whereas the probability of job turnover in low company cultures is 48.4 percent.
So, how can you stop your office from becoming a toxic workplace?
At the office, at home or on an airplane, every conversation is really two conversations. The first conversation is the one you’re aware of — the exchange of words between you and a co-worker for example. The second conversation is the one you’re having on a subconscious level. This quiet conversation begins with your first impression. 93% of all communication is nonverbal, so it’s important to be aware of your body language and the message it’s sending. If you want to be a better communicator in every facet of your life start with your body language.
The most commonly recognized forms of body language can apply to business in an important way. The most successful business leaders learn to use the right tool for the right job. Here are some simple ways to exude confidence in business.
TSP began with nothing more than $500 worth of supplies, two employees, and one room. The business strategy: to build on combined years of industry experience, add a human touch to the business, and innovate through people development and culture. Our founders' investment in attracting and retaining the highest caliber employees provided the greatest possible service to their customers. Today, TSP supports the technology environments of some of the industry’s largest and most well-known brands.
Those are the facts that make up TSP, but our company is so much more. We believe in the power of relationships and bringing heart to the IT services industry, which differentiates us from our competitors. We’re passionate about investing in our people and providing #TSProckstars with fulfilling careers. We pride ourselves on creating custom, flexible and flawlessly executed IT solutions for every customer. At the beginning of each day, we set out to continually exceed expectations, because TSP is focused on long-term value rather than short-term gain. We create solutions for:
One size usually does not fit all, so why apply that type of old thinking to customer relationships? Each customer is unique, so we tailor custom solutions to fit their distinctive needs. Our success is achieved by being a service partner that takes the time to listen and really understand what customers need, then use a flexible mindset to deliver a custom solution. Our service portfolio includes:
While most service companies have a narrow scope of service that won’t apply to every client, TSP goes above and beyond to ensure clients never forget why they chose us in the first place.
Our product is our people. Resumes are great, but we want to know what drives potential #TSProckstars. We’re big on culture fit and look for employees who can grow both professionally and personally with us. We all share the goal of providing an entirely positive, above and beyond service experience for every client.We do what we say we are going to do, but we are not perfect. Mistakes can be made as long as we learn from them so we can be better next time. We are not working toward a destination, but rather we are on a journey together, always keeping integrity first.
Our success is built around empowered individuals creatively solving problems and questioning the status quo. Our unique and diverse backgrounds make us stronger. We are working together to build something bigger than ourselves.
We have two ears and one mouth for a reason - we should listen twice as much as we speak. Whether it be with clients, partners or employees, when we truly listen to one another we gain a deeper, better and more meaningful understanding.
Very simply put, our product is our people. If our people are not taken care of, our clients won’t be either. We believe to be successful in business, you have to put your house in order first. Our “house” is our employees and we pledge to take care of them.
What if companies put their people first? Employees would feel valued, empowered and motivated to perform at their highest standard. Clients would be cared for and business would reflect such commitment. TSP was founded in 2002 on the belief that people, #TSProckstars, would be the company’s product.
We make sure our employees have opportunity to build fulfilling career journeys. Why? Because if our people aren’t taken care of, our clients won’t be either.
TSP was founded on the belief that our product is our people. One part of our vision is to be a company that retains and nurtures its strong beliefs and culture as it grows by honoring our employees. <-- That’s you!
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. Our diverse backgrounds and viewpoints make us stronger.
What if companies actually put their people first? Employees would feel valuable, empowered and excited to perform their best work. We tap into and hone each individual’s talent to deliver proven results.
Both in life and in business, we believe you get back what you give. So we pledge to take care of our people and invest into the communities where we live, work and play.
Through TSP’s Caught In The Act recognition program, bi-weekly pulse surveys, and our training and development programs, we invest in our most valuable asset. That’s also you by the way if you haven’t already figured that out!
You can't be one of our #TSProckstars unless you share our common goal of providing an entirely positive, above and beyond service experience for every client in the TSP family. Our people work in and support the technology environments of some of the world's largest and most well-known brands.
Just as the incredibly funny Gus Portokalos from My Big Fat Greek Wedding famously said, "Give me a word, any word, and I show you that the root of that word is Greek," we also think you could give us a product, any product, and we'll show you how that product/service was made possible by one of our talented people.
Checked your iPhone lately? A TSP employee provided service to the cleanroom that manufactured the chip inside.
If the pizza you ordered was delivered oven-fresh, thank a TSP employee for supporting the system that made the box.
If your flight was on-time and your luggage made it, chances are a TSP employee was working in the datacenter that made those logistics possible.
If your home is warm in the winter and cool in the summer, a TSP employee oversaw the production system that fabricated the insulation to specific standards and quality expectations.
If you looked up your bank balance online, chances are high that a TSP employee touched the website serving that information to your browser.
I worked at TSP full-time (More than a year)
I worked at the help desk at TI
There are no cons that i can think of
I applied online. The process took a week. I interviewed at TSP.
I did not live in Dallas before I got this job, but the process of sorting out my paperwork and having on over the phone interview was quite painless. Amanda in HR is very friendly and helpful. As for the manger I interviewed with, I was very impressed that they were more concerned with how I did my job, my values, and how much real world experience I had than how many degrees I had or what school I went to.
Very laid back. They do have ceilings on what they can pay people, but they are reasonable.