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TTEC Overview
Englewood, CO
10000+ employees
1982
Company - Public (TTEC)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and ... Read more
Mission: Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
Company Updates
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Over the years, we have worked hard to create better tomorrows through the efforts and grants of the TeleTech Community Foundation.
We've donated over $4 million since 2007 to the causes and organizations supported by our employees. And we're just getting started...
#ExperienceTTEC
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Ever thought about working from home? We are expanding our At Home program in Canada and are now hiring Customer Service Representatives in Quebec, New Brunswick, Prince Edward Island, Newfoundland and Nova Scotia! Visit http://glassdoor.com/slink.htm?key=vQGrE and join our team today!
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TTEC Video
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TTEC – Why Work For Us?
Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core values that are the foundation of our future. We are passionate, inspired and committed to making an impact in others’ lives every day. We thrive in our fast-paced environment, work hard, have fun together and share a special camaraderie. We work with team members from around the world, respecting and valuing the unique talents, knowledge and opinions each one of us brings to the table for more innovative solutions. We are empowered to come up with ideas, big and small, and collaborate with each other to bring them to life. But don't take our word for it. Experience it for yourself.
While it would be easy to credit our successes to superior processes, tools, and technologies, the simple reality is that our people make the difference. There’s something special about them. About their friendly faces. Their caliber of talent. Their commitment to their work. Their ability to handle adversity and change with humor and grace. And there’s something special about the sense of camaraderie and purpose we all share. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Apply today!
Join our bright team of professionals in an exciting, fast-paced environment where you can be your genuine and best self. We wan nothing more than to see team members have long, successful careers with us, and you can too. Check out our career paths and opportunities:
- Customer service professionals – Customer service is job #1, and we are fanatical about taking care of our clients’ needs by delivering amazing experiences for their customers along the way.
- Consultants – We design experiences through the eyes of our clients’ customers to build mutually rewarding relationships for life.
- Corporate roles - We ensure the organizational and people aspects of the business run smoothly, so the rest of our work family can focus on what they do best.
Join our thousands of team members across the U.S. and Canada who work from the comfort of their homes, while providing extraordinary customer experiences around the world.
TTEC@Home jobs are great for:
- Stay-at-home, customer service-minded professionals
- Part-time, supplemental income earners
- Students
- Semi-retired individuals
- Rural residents
Whether you need a flexible schedule, want to avoid a daily commute or just simply love to wear slippers to work, experience it for your yourself and apply at Work From Home today!
Courageous. Inspiring. Accomplished. These are just a few of the words that immediately come to mind in describing the service men and women who made a tremendous commitment to their country and are a part of our work family. We highly value their leadership, abilities and work skills that make them successful in our fast-paced, values-driven and team-oriented environment. As a military veteran or member of the Reserves or National Guard, you have many career opportunities to explore at TTEC in the areas of customer service, sales and marketing, corporate, technology and consulting. Join us and make an immediate impact with other talented team members who are as genuine, dedicated and mission-focused as you are. Apply at Veterans today!
TTEC Reviews
TTEC2759Approve of CEO
Kenneth D. Tuchman
1,209 Ratings
![TTEC Logo]()
"Team Lead"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TTEC full-time (More than a year)
Pros
The support from OPS Team
Cons
The pay rate gap from agent for temp leadership needs to be greater
Advice to Management
Keep up the great communication and support from Ops Manager Damion Robinson
TTEC 2018-11-02 16:14 PDT
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TTEC Interviews
Experience
Experience
66%
18%
16%
Getting an Interview
Getting an Interview
69%
15%
6%
5
4
1
Difficulty
2.1
Average- Featured Interview
Helpful (14)
Accepted OfferPositive ExperienceEasy InterviewTTEC 2017-09-20 12:31 PDTApplication
The process took 5 weeks. I interviewed at TTEC (Orlando, FL).
Interview
Schedule and interview time. Showed up to the interview and there wasn't an actual interview. I was told about the company and pretty got the "job". Have to go through non paid training to get license which they pay for. The training is 5 days. After pass the license exam then you start paid training.
Interview Questions
- What was your least favorite job? Why? 1 Answer
- What was your favorite job?why? Answer Question
TTEC Awards & Accolades
- Cloud Architects of the Year, Oracle Magazine, 2010
- Stevie Awards for Sales & Customer Service, Stevie Awards, 2015
- Global Outsourcing 100 List, International Association of Outsourcing Professionals®, 2015
- Top 100 Company for Remote Jobs, FlexJobs, 2015
- 20 Most Promising Contact Center Technology Solution Providers: eLoyalty, CIO Review, 2015
Work at TTEC? Share Your Experiences
