TTEC Careers | Glassdoor

TTEC Careers

Englewood, CO
10000+ employees
1982
Company - Public (TTEC)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
At TTEC, you can enjoy a dynamic career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and ... Read more

Mission: Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.


Company Updates

  • Congratulations, team! We're super happy for our nomination as a finalist in five categories at the 2020 European Customer Centricity Awards! We're featured in the categories for Business Change or Transformation, Contact Centre, Employer of the Year, Employee Empowerment, and Crisis Strategy and Management. #Awards #CXexperts

  • We know this colorful month is nearly over, but we still have every day to recognize and take pride in the diversity and uniqueness of the #LGBTQ+ community. That’s why Kim Alcantara, one of our team members, decided to share his story and some information about Pride Month on our Blog. #ExperienceTTEC

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TTEC Video

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TTEC – Why Work With Us?


Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core values that are the foundation of our future. We are passionate, inspired and committed to making an impact in others’ lives every day. We thrive in our fast-paced environment, work hard, have fun together and share a special camaraderie. We work with team members from around the world, respecting and valuing the unique talents, knowledge and opinions each one of us brings to the table for more innovative solutions. We are empowered to come up with ideas, big and small, and collaborate with each other to bring them to life. But don't take our word for it. Experience it for yourself.

 

While it would be easy to credit our successes to superior processes, tools, and technologies, the simple reality is that our people make the difference. There’s something special about them. About their friendly faces. Their caliber of talent. Their commitment to their work. Their ability to handle adversity and change with humor and grace. And there’s something special about the sense of camaraderie and purpose we all share. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Apply today!

 

 

 

 

Join our bright team of professionals in an exciting, dynamic environment where you can be your genuine and best self. We want nothing more than to see our team members have long, successful careers with us, and you can too. Check out our career paths and opportunities:

  • Customer service professionals – Customer service is job #1, and we are fanatical about taking care of our clients’ needs by delivering amazing experiences for their customers along the way.
  • Consultants – We design experiences through the eyes of our clients’ customers to build mutually rewarding relationships for life.
  • Corporate roles - We ensure the organizational and people aspects of the business run smoothly, so the rest of our work family can focus on what they do best.

 

 

 

Looking for a reliable job from the comfort of your own home? TTEC@Home could be the perfect solution!

We're looking for friendly and self-motivated individuals to join our team of virtual associates working from their homes. We've had an At Home program for over a decade and our clients are clamoring for more opportunities for our team to work remotely to deliver amazing customer experiences so we've expanded beyond the United States and Canada to other parts of the globe. 

As a TTEC@Home associate, you'll use our technology to support and assist customers with a variety of customer service, technical and sales needs. This could include helping customers over the phone, via chat, or on social media. Best of all, you can do it all while wearing your slippers or flip flops! (To get started, you’ll need your computer, internet access and a desire to bring your caring spirit to the job. Bunny slippers are optional.)

 TTEC At Home jobs are great for:

  • Stay-at-home, customer service-minded professionals
  • Part-time, supplemental income earners
  • Students
  • Semi-retired individuals
  • Rural residents

Whether you need a flexible schedule, want to avoid a daily commute or just simply love to wear slippers to work, experience it for your yourself and apply at Work From Home today!

 

Courageous. Inspiring. Accomplished. These are just a few of the words that immediately come to mind in describing the service men and women who made a tremendous commitment to their country and are a part of our work family. We highly value their leadership, abilities and work skills that make them successful in our fast-paced, values-driven and team-oriented environment. As a military veteran or member of the Reserves or National Guard, you have many career opportunities to explore at TTEC in the areas of customer service, sales and marketing, corporate, technology and consulting. Join us and make an immediate impact with other talented team members who are as genuine, dedicated and mission-focused as you are.   Apply at Veterans today! 

TTEC Reviews

  • Featured Review

    Helpful (6)

    "i transfer to correct department and talk to the correct representative . And help them with the website"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Greeley, CO
    Former Employee - Call Center Representative in Greeley, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TTEC full-time (Less than a year)

    Pros

    i loved talking to the people and helping them out

    Cons

    It was some of the people that called were so mean and rude and it was just to stressful

See All 3,902 Reviews

TTEC Photos

TTEC photo of: Come meet our Montreal team. We would love to get to know you!
TTEC photo of: Gift exchange
TTEC photo of: McAllen's Leadership Team
TTEC photo of: TTEC Hayden Ferry
TTEC photo of: Veteran's Breakfast at TTEC Ennis
TTEC photo of: Veteran's Breakfast at TTEC Ennis
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TTEC Interviews

Experience

Experience
67%
17%
16%

Getting an Interview

Getting an Interview
68%
15%
6%
5
4
2
0

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (12)  

    Customer Service Representative Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TTEC (Houston, TX) in March 2018.

    Interview

    Simple but great interview. Went in a group meeting answered questions and was offered a position.
    I was in a group interview with about 8 other people
    We were asked about our experience etc.

    Interview Questions

    • What experience do I have?
      What makes me a good fit for this job?   2 Answers
See All 898 Interviews

TTEC Awards & Accolades

  • Top 100 Company for Remote Jobs, FlexJobs, 2019
  • Customer Experience Excellence, Stevie® Awards, 2019
  • Customer Service Leaders, CRM Magazine, 2019
  • Best Training and Development Programme, 2019 Customer Contact Week Excellence Awards, 2019
  • Stevie Awards for Sales & Customer Service, Stevie Awards, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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