Working at TTEC | Glassdoor

TTEC Overview

Englewood, CO
10000+ employees
Company - Public (TTEC)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
At TTEC, you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and ... Read more

Mission: Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.

Company Updates

  • At TTEC, we know our diversity makes us stronger, smarter, and more competitive.

    We know because of our different perspectives, that we are able to serve our clients, their customers and communities.
    We know that despite our differences, we have much in common. We all want to be heard. We all want to succeed. We all want to belong. That's why the differences in who we are, who we love and what we believe in aren't just accepted, they're valued.

  • We celebrate as a team every week, and it's even better when we have great news to share (drumroll please)...

    For the fifth year in a row, TTEC has made the Top 10 list of @FlexJobs Top 100 Companies to Watch for Remote Jobs!

    Take a look at the press release here:

    We're proud of our teams everywhere who help us earn this honor every year.

    TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019

    DENVER, Jan. 17, 2019 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the world's most iconic and disruptive brands, is proud to announce that it has been named to FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs in 2019.

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TTEC Video

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TTEC – Why Work For Us?

Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core values that are the foundation of our future. We are passionate, inspired and committed to making an impact in others’ lives every day. We thrive in our fast-paced environment, work hard, have fun together and share a special camaraderie. We work with team members from around the world, respecting and valuing the unique talents, knowledge and opinions each one of us brings to the table for more innovative solutions. We are empowered to come up with ideas, big and small, and collaborate with each other to bring them to life. But don't take our word for it. Experience it for yourself.

While it would be easy to credit our successes to superior processes, tools, and technologies, the simple reality is that our people make the difference. There’s something special about them. About their friendly faces. Their caliber of talent. Their commitment to their work. Their ability to handle adversity and change with humor and grace. And there’s something special about the sense of camaraderie and purpose we all share. We are a tight-knit work family that is driven to help our clients build lasting, genuine human relationships with their customers. From day one, you’ll be a part of an energetic, diverse and talented team of professionals who will support and encourage you to succeed and love what you do. Apply today!


Join our bright team of professionals in an exciting, fast-paced environment where you can be your genuine and best self. We wan nothing more than to see  team members have long, successful careers with us, and you can too. Check out our career paths and opportunities:

  • Customer service professionals – Customer service is job #1, and we are fanatical about taking care of our clients’ needs by delivering amazing experiences for their customers along the way.
  • Consultants – We design experiences through the eyes of our clients’ customers to build mutually rewarding relationships for life.
  • Corporate roles - We ensure the organizational and people aspects of the business run smoothly, so the rest of our work family can focus on what they do best.


Join our thousands of team members across the U.S. and Canada who work from the comfort of their homes, while providing extraordinary customer experiences around the world.

 TTEC@Home jobs are great for:

  • Stay-at-home, customer service-minded professionals
  • Part-time, supplemental income earners
  • Students
  • Semi-retired individuals
  • Rural residents

Whether you need a flexible schedule, want to avoid a daily commute or just simply love to wear slippers to work, experience it for your yourself and apply at Work From Home today!


Courageous. Inspiring. Accomplished. These are just a few of the words that immediately come to mind in describing the service men and women who made a tremendous commitment to their country and are a part of our work family. We highly value their leadership, abilities and work skills that make them successful in our fast-paced, values-driven and team-oriented environment. As a military veteran or member of the Reserves or National Guard, you have many career opportunities to explore at TTEC in the areas of customer service, sales and marketing, corporate, technology and consulting. Join us and make an immediate impact with other talented team members who are as genuine, dedicated and mission-focused as you are.   Apply at Veterans today! 

TTEC Reviews

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Recommend to a friend
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
1,279 Ratings
  • Featured Review

    "Best job I've had."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Temple, TX
    Current Employee - Trainer in Temple, TX
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (More than a year)


    One of the best things about working for TTEC is that they promote growth from within. There are frequent coaching sessions to help you improve and succeed at the job. The benefits are outstanding as well.


    With an call center, schedules depend on business needs. Schedules can change according to what is needed so when working here you truly need open availability.

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TTEC Photos

TTEC photo of: Come meet our Montreal team. We would love to get to know you!
TTEC photo of: #TBT at our Halloween Costume Contest!
TTEC photo of: #TBT at our Halloween Costume Contest!
TTEC photo of: #TBT at our Halloween Costume Contest!
TTEC photo of: TTEC team members meeting at a build for Habitat for Humanity
TTEC photo of: Our Sarnia TTEC at Relay For Life
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TTEC Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (22)  

    Licensed Health Insurance Agent Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview


    The process took 5 weeks. I interviewed at TTEC (Orlando, FL).


    Schedule and interview time. Showed up to the interview and there wasn't an actual interview. I was told about the company and pretty got the "job". Have to go through non paid training to get license which they pay for. The training is 5 days. After pass the license exam then you start paid training.

    Interview Questions

    • What was your least favorite job? Why?   1 Answer
    • What was your favorite job?why?   1 Answer
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TTEC Awards & Accolades

  • Cloud Architects of the Year, Oracle Magazine, 2010
  • Stevie Awards for Sales & Customer Service, Stevie Awards, 2015
  • Global Outsourcing 100 List, International Association of Outsourcing Professionals®, 2015
  • Top 100 Company for Remote Jobs, FlexJobs, 2015
  • 20 Most Promising Contact Center Technology Solution Providers: eLoyalty, CIO Review, 2015
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