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Tacit Knowledge Overview

Headquarters San Francisco, CA
Size 51 to 200 Employees
Operated By Newgistics
Founded 2002
Type Company - Private
Industry Information Technology
Revenue $5 to $10 million (USD) per year
Tacit Knowledge is a digital commerce consultancy founded on the premise that talent and experience are key factors in project success. We operate exclusively at the union of technology and commerce. This relentless focus on consultative engineering and a core competency within ... More

Mission: To be the world's leading digital commerce consultancy as measured by innovation, throughput and customer satisfaction.

Company Updates

  • "Clever code does not mean good code; readability is critical." - Isobar / / / Tacit Knowledge Guadalajara is looking for Web Developers. Click the link below to learn more. You can submit your application via the job ad or email us at workwithus@tacitknowledge.com.

    Tacit Knowledge Guadalajara Web Developer

    Your skills will never be out of date working with the latest and greatest technologies at Tacit Knowledge. As you move from one client engagement to the next, you will have ongoing exposure to multiple business problems, clients, and technology stacks.

  • If everything seems under control, you're not going fast enough. - Mario Andretti / / / Tacit Knowledge New York is looking for Project Managers. Click the link to learn more. You can submit your application via the job ad or you can email us at workwithus@tacitknowledge.com.

    Tacit Knowledge New York Project Manager

    Our project managers are the planners in an organization primarily comprised of hands-on technologists. They are the consultative peers of product owners and engineering managers at our clients.

Tacit Knowledge – Why Work For Us?



Tacit Knowledge is a digital consultancy with roots in Silicon Valley.  Founded on the premise that talent and experience are key factors in project success, our approach has been to build a global team of highly vetted technologists that specialize in e-commerce.

Tacit Knowledge leverages Silicon Valley innovations to solve scaling and throughput issues prevalent in eCommerce solutions.

The result is in stark contrast to large agencies that scale with newly minted professionals and unpredictable outcomes.

Tacit Knowledge doesn’t offer a myriad of services or attempt to be all things to all people. We operate exclusively at the union of high tech and commerce. This relentless focus on consultative engineering and a core competency within a chosen vertical is our advantage.


Quality software is a reflection of the people who create it. That’s why our clients call us and why we believe that good consulting engineers are hard to find and worth waiting for. Our teams work together to innovate and



Our employees value continuous improvement, collaboration, humor and their weekends. The work itself? Digital commerce is nascent, and we have the opportunity to define its future state. We’re doing this right now by working with industry-defining clients, creating patent-pending mobile technologies, building affiliate-oriented social networks and using Silicon Valley open-source like Cassandra, Hadoop, and MongoDB to enable high-scale commerce.

New York 

Our Fifth Avenue office is located in heart of NYC, steps away from the Empire State Building.

That’s a fifteen-minute walk to Grand Central Station, ten minutes to Penn Station, and about five minutes to gastronomical nirvana.

Aside from creating some of the best software outside of Silicon Valley, you’ll often find the NYC team battling each other with Nerf weapons and outdoing one another’s puns. New York positions >>

San Francisco 

Tacit’s headquarters are located on Maiden Lane in the heart of downtown San Francisco, just steps from Union Square, adjacent to the Financial District and Chinatown.

Our office is home to just over twenty employees, including Project Managers, Software Engineers, Web Developers,
Development Operations, Engagement Managers, and unfortunately…the executive team.

Applicants must be able to tolerate poor but passionate Rock Band ® renditions of old Journey songs. San Francisco positions >>


Opened in 2009, our office is located in Holborn, central London. Our light and spacious office has views of the London skyline, is just two minutes walk from Holborn tube station and easily accessible from the majority of London train stations.

Our objective is simple: bring Silicon Valley innovation to online retail in Europe. We’re working with some of the biggest UK brands and the best partners in eCommerce to do exactly that. London positions >>


Our Guadalajara office is located on the third floor of "Torre Brasilia" right in the heart of the Financial District, just a small walk from Punto Sao Paolo and Plaza Patria.We’re comprised of Software Engineers, Quality Assurance, and Web Developers. You may have seen us at some of the recent developer conferences spreading the good word about TDD, Agile, and XP.If you join us, you should be willing to consider playing pool, foosball or ping-pong while having a beer and wearing a wrestling mask. Guadalajara positions >>


Six years old and recently relocated to Le Roi International Business Center in downtown nearby the Parliament and Stefan cel Mare Park, our office in Chisinau is just shy of thirty people utilizing multiple technologies and programming languages.

Being experienced agilists and clean coders at heart we believe that building software is a craft and are at the forefront of the company’s movement to bring Development Operations to the mainstream.

If you can bowl above one hundred after several shots of cognac, you’ll fit right in. Chisinau positions >>

Sydney (Coming soon)

Tacit Knowledge Reviews

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Tacit Knowledge CEO Chris Andrasick
Chris Andrasick
23 Ratings
  • Best job of my career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at Tacit Knowledge full-time (Less than a year)


    Commitment to IT craftsmanship in a wholistic sense, work-life balance, no politics amongst colleagues, no passengers on project teams, colleagues who are balanced in having great skills and personality (you want to have drinks with them), lots of client-facing opportunities if you are at an onshore office.


    Benefits aren't as great even though the salary is more than competitive. Currently we have more work than we can recruit good enough people for, and a lot of old-timers are leaving. There is still worry that Tacit will lose its culture of craftsmanship as it merges more closely with Newgistics.

    Advice to Management

    Don't forget our origins as a corrective to the large digital agencies.

Tacit Knowledge Photos

Tacit Knowledge Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (2)  

    Project Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at Tacit Knowledge (New York, NY) in August 2015.


    I applied online, then HR called. HR took interview for one day, HR person didn't had enough time as they asked so many questions and interview went over hr, so i was told to do another HR interview next day. I did that and my info was pass to director. After a week Director called, he seems to be nice person, understood what i bring on table and where i am coming from and despite that he looked the potential in me and decided to bring me onsite for f2f. After a week i was called to come in and they booked flight ticket and a hotel to stay a night. Three steps interview 1. HR called for interview 2. Director (manager) called for interview 3. Face to face with the team

    Interview Questions

    • 1. General project management related questions 2. Asked me my knowledge in ecommerce 3. how to manage team/clients 4. During face to face, I was asked very similar questions. However the team was very young to conduct this kind of interview in my opinion. As i could see the atleast two of the members who took interviews they are just following some direction given to them about what kind of questions they need to ask. One of the question was very poor kind of question, the interviewer brought an email conversation between two people and asked me to interpret. There could be thousands possibility of that email. Without knowing entire email chain you can predict. For face to face, the company spend some money to fly me in and put me in a hotel nearby. It took about a week for them to decide after interview to reply me back that i they will pass on my candidacy. I asked the feedback as i was very confident on my responses and what i bring on table with my experience but no feedback. The process was ok, in my opinion, i didn't get a chance to meet the manager. Without meeting the manager the young members on a team just decided to pass upon me. I believe that was not a good decision. Just FYI.. all the pictures on glassdoor are from other office. As NY office is very small.   Answer Question

Tacit Knowledge Awards & Accolades

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  • Service Delivery Partner of the Year Nominee, Hybris, 2014
  • EMEA Partner of the Year, hybris, 2014
  • Top 25 Responsive Design Sites, Econsultancy, 2013
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