Working at Tacit Knowledge | Glassdoor

Tacit Knowledge Overview

San Francisco, CA
51 to 200 employees
Newgistics
2002
Company - Private
Information Technology
$5 to $10 million (USD) per year
Tacit Knowledge is a digital commerce consultancy founded on the premise that talent and experience are key factors in project success. We operate exclusively at the union of technology and commerce. This relentless focus on consultative engineering and a core competency within ... Read more

Mission: To be the world's leading digital commerce consultancy as measured by innovation, throughput and customer satisfaction.

Company Updates

  • "We can't solve problems by using the same kind of thinking we used when we created them." - Albert Einstein Tacit Knowledge San Francisco is looking for Agile Business Analyst. eCommerce Ninjas are so welcome! Click the link to learn more.

    Senior Business Analyst

    We are currently looking for an exceptional Senior Business Analyst to join our team! Our Senior Business Analyst works within our digital consulting team to advise, coach and guide our clients. This is a highly visible role where you will have a direct impact on the benefits our clients gain from using us as their System Integrator (SI) partner.

  • "Testing is an infinite process of comparing the invisible to the ambiguous in order to avoid the unthinkable happening to the anonymous." - James Bach . . . Tacit Knowledge Moldova is looking for Quality Engineers. Click the link to learn more.

    Tacit Knowledge Moldova Quality Engineer

    We are seeking a Quality Engineer with a solid background in test engineering, knowledge of enterprise systems, and a strong drive to learn new technologies and innovate on testing methods. The successful candidate will leverage creativity and talent in delivering successful projects while developing a top-notch QA career.

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Tacit Knowledge – Why Work For Us?


WHO WE ARE

why-we-different

Tacit Knowledge is a digital consultancy with roots in Silicon Valley.  Founded on the premise that talent and experience are key factors in project success, our approach has been to build a global team of highly vetted technologists that specialize in e-commerce.

Tacit Knowledge leverages Silicon Valley innovations to solve scaling and throughput issues prevalent in eCommerce solutions.

The result is in stark contrast to large agencies that scale with newly minted professionals and unpredictable outcomes.

Tacit Knowledge doesn’t offer a myriad of services or attempt to be all things to all people. We operate exclusively at the union of high tech and commerce. This relentless focus on consultative engineering and a core competency within a chosen vertical is our advantage.

WE CRAFT SOFTWARE

Quality software is a reflection of the people who create it. That’s why our clients call us and why we believe that good consulting engineers are hard to find and worth waiting for. Our teams work together to innovate and inspire.

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LIFE AT TACIT KNOWLEDGE

Our employees value continuous improvement, collaboration, humor and their weekends.

The work itself? Digital commerce is nascent, and we have the opportunity to define its future state. We’re doing this right now by working with industry-defining clients, creating patent-pending mobile technologies, building affiliate-oriented social networks and using Silicon Valley open-source like Cassandra, Hadoop, and MongoDB to enable high-scale commerce.

New York 

Our Fifth Avenue office is located in heart of NYC, steps away from the Empire State Building. That’s a fifteen-minute walk to Grand Central Station, ten minutes to Penn Station, and about five minutes to gastronomical nirvana.

Aside from creating some of the best software outside of Silicon Valley, you’ll often find the NYC team battling each other with Nerf weapons and outdoing one another’s puns.

New York positions >>

San Francisco 

Tacit’s headquarters is located on Maiden Lane in the heart of downtown San Francisco, just steps from Union Square, adjacent to the Financial District and Chinatown.

Our office is home to just over twenty employees, including Project Managers, Software Engineers, Web Developers, Development Operations, Engagement Managers, and the executive team!

Applicants must be able to tolerate poor but passionate Rock Band ® renditions of old Journey songs.

San Francisco positions >>

London

Opened in 2009, our office is located in Holborn, central London. Our light and spacious office has views of the London skyline, is just two minutes walk from Holborn tube station and easily accessible from the majority of London train stations.

Our objective is simple: bring Silicon Valley innovation to online retail in Europe. We’re working with some of the biggest UK brands and the best partners in eCommerce to do exactly that.

London positions >>

Guadalajara 

Our Guadalajara office is located on the third floor of "Torre Brasilia" right in the heart of the Financial District, just a small walk from Punto Sao Paolo and Plaza Patria.We’re comprised of Software Engineers, Quality Assurance, and Web Developers.

You may have seen us at some of the recent developer conferences spreading the good word about TDD, Agile, and XP.

If you join us, you should be willing to consider playing pool, foosball or ping-pong while having a beer and wearing a wrestling mask. 

Guadalajara positions >>

Chişinău

Six years old and recently relocated to Le Roi International Business Center in downtown nearby the Parliament and Stefan cel Mare Park, our office in Chisinau is just shy of thirty people utilizing multiple technologies and programming languages.

Being experienced agilists and clean coders at heart we believe that building software is a craft and are at the forefront of the company’s movement to bring Development Operations to the mainstream.

If you can bowl above one hundred after several shots of cognac, you’ll fit right in.

Chisinau positions >>

Sydney

The newest of our six world-spanning offices, Tacit Knowledge Sydney is nestled in the beautiful heart of the city. Sydney is the financial apex of Australia with tech, banking and more than half of Australia’s top companies. This office is well prepared to take on all of APAC – more than 500 multinational corporations have a presence in the area.

Also, we are looking for a ringer to join our first annual inter-office surf competition.

Sydney positions >>

Tacit Knowledge Reviews

4.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Tacit Knowledge CEO Todd Everett
Todd Everett
5 Ratings
  • Helpful (2)

    "Best job of my career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tacit Knowledge full-time (Less than a year)

    Pros

    Commitment to IT craftsmanship in a wholistic sense, work-life balance, no politics amongst colleagues, no passengers on project teams, colleagues who are balanced in having great skills and personality (you want to have drinks with them), lots of client-facing opportunities if you are at an onshore office.

    Cons

    Benefits aren't as great even though the salary is more than competitive. Currently we have more work than we can recruit good enough people for, and a lot of old-timers are leaving. There is still worry that Tacit will lose its culture of craftsmanship as it merges more closely with Newgistics.

    Advice to Management

    Don't forget our origins as a corrective to the large digital agencies.

See All 44 Reviews

Tacit Knowledge Interviews

Experience

Experience
75%
6%
18%

Getting an Interview

Getting an Interview
43%
31%
18%
6

Difficulty

3.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Tacit Knowledge (San Francisco, CA) in September 2015.

    Interview

    Recruiter based out of texas is NOT professional at all. I was asked questions totally unrelated to my job profile and there was needless curiosity in the other offer I had in hand, judging the company I had the offer in hand. This behavior is unacceptable. The interview overall was OK. The team is small and office space is good. Did not enjoy the day long interview process especially with one of the interviewers being over critical and judgmental.

    Interview Questions

    • Give 3 values about yourself ? (More like a moral science question)   1 Answer
See All 16 Interviews

Tacit Knowledge Awards & Accolades

  • Service Delivery Partner of the Year Nominee, Hybris, 2014
  • EMEA Partner of the Year, hybris, 2014
  • Top 25 Responsive Design Sites, Econsultancy, 2013
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