Working at Tacit Knowledge | Glassdoor

Tacit Knowledge Overview

San Francisco, CA
51 to 200 employees
Pitney Bowes
Company - Private
IT Services
$5 to $10 million (USD) per year
Tacit Knowledge is a digital commerce consultancy founded on the premise that talent and experience are key factors in project success. We operate exclusively at the union of technology and commerce. This relentless focus on consultative engineering and a core competency within ... Read more

Mission: To be the world's leading digital commerce consultancy as measured by innovation, throughput and customer satisfaction.

Company Updates

  • "We can't solve problems by using the same kind of thinking we used when we created them." - Albert Einstein Tacit Knowledge San Francisco is looking for Agile Business Analyst. eCommerce Ninjas are so welcome! Click the link to learn more.

    Senior Business Analyst

    We are currently looking for an exceptional Senior Business Analyst to join our team! Our Senior Business Analyst works within our digital consulting team to advise, coach and guide our clients. This is a highly visible role where you will have a direct impact on the benefits our clients gain from using us as their System Integrator (SI) partner.

  • "Testing is an infinite process of comparing the invisible to the ambiguous in order to avoid the unthinkable happening to the anonymous." - James Bach . . . Tacit Knowledge Moldova is looking for Quality Engineers. Click the link to learn more.

    Tacit Knowledge Moldova Quality Engineer

    We are seeking a Quality Engineer with a solid background in test engineering, knowledge of enterprise systems, and a strong drive to learn new technologies and innovate on testing methods. The successful candidate will leverage creativity and talent in delivering successful projects while developing a top-notch QA career.

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Tacit Knowledge – Why Work With Us?



Tacit Knowledge is a digital consultancy with roots in Silicon Valley.  Founded on the premise that talent and experience are key factors in project success, our approach has been to build a global team of highly vetted technologists that specialize in e-commerce.

Tacit Knowledge leverages Silicon Valley innovations to solve scaling and throughput issues prevalent in eCommerce solutions.

The result is in stark contrast to large agencies that scale with newly minted professionals and unpredictable outcomes.

Tacit Knowledge doesn’t offer a myriad of services or attempt to be all things to all people. We operate exclusively at the union of high tech and commerce. This relentless focus on consultative engineering and a core competency within a chosen vertical is our advantage.


Quality software is a reflection of the people who create it. That’s why our clients call us and why we believe that good consulting engineers are hard to find and worth waiting for. Our teams work together to innovate and inspire.

We’re masters of our craft

Creating great software is a craft. We believe you’ll embrace this philosophy after working with us. We practice our craft everyday just like the best musicians in the world practice their craft everyday, because perfection is never achieved, but if you work at it, you all get pretty close and the results will be amazing. Working with that mindset enables us to architect and produce software solutions that meet the complex demands of our clients businesses.

We’re relentlessly focused

Tacit Knowledge doesn’t offer a laundry list of services nor are we a “sure we can do that” multi-service consultancy. We operate exclusively at the union of high tech and commerce with a relentless focus on consultative engineering.

We’re committed to delivering value

Our code is our word and we stand behind it 100%. Clients trust us with their business and any project we take on “small or large, straightforward or complex” is treated with the same dedication to delivering on our objectives. More often than not, clients hire us after working with another consultancy who, for various reasons, couldn’t deliver the goods as promised. Tacit Knowledge has a reputation for delivering and companies approach us because of it.



Our employees value continuous improvement, collaboration, humor and their weekends.

The work itself? Digital commerce is nascent, and we have the opportunity to define its future state. We’re doing this right now by working with industry-defining clients, creating patent-pending mobile technologies, building affiliate-oriented social networks and using Silicon Valley open-source like Cassandra, Hadoop, and MongoDB to enable high-scale commerce.

Tacit Knowledge Reviews

  • Helpful (4)

    "Excellent company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO


    Great work life balance.
    Good benefits.


    Career growth is limited .

See All 59 Reviews

Tacit Knowledge Photos

Tacit Knowledge photo of: Team Building!
Tacit Knowledge photo of: ECSE 2019
Tacit Knowledge photo of: Team Building 2019
Tacit Knowledge photo of: Halloween Party 2019
Tacit Knowledge photo of: Marthon
Tacit Knowledge photo of: Mud Race
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Tacit Knowledge Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. The process took 1 day. I interviewed at Tacit Knowledge (San Francisco, CA) in September 2015.


    Recruiter based out of texas is NOT professional at all. I was asked questions totally unrelated to my job profile and there was needless curiosity in the other offer I had in hand, judging the company I had the offer in hand. This behavior is unacceptable. The interview overall was OK. The team is small and office space is good. Did not enjoy the day long interview process especially with one of the interviewers being over critical and judgmental.

    Interview Questions

    • Give 3 values about yourself ? (More like a moral science question)   1 Answer
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Tacit Knowledge Awards & Accolades

  • SAP Commerce VAR status,, 2018
  • SAP Hybris European Service Delivery Partner of the Year,, 2016
  • Service Delivery Partner of the Year Nominee, Hybris, 2014
  • EMEA Partner of the Year, hybris, 2014
  • Best Place to Code in Mexico, Software Guru, 2018
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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