Working at TaskUs | Glassdoor

TaskUs Overview

Santa Monica, CA
10000+ employees
2008
Company - Private
Staffing & Outsourcing
$100 to $500 million (USD) per year
Unknown
TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology. We provide Ridiculously Good strategy, business process optimization, revolutionary ... Read more

Mission: To create a partnership of amazing people and innovative technology that delivers the world’s best customer experience

TaskUs Reviews

4.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TaskUs CEO Bryce Maddock
Bryce Maddock
1,026 Ratings
  • "Holding Out Hope!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Antonio, TX
    Current Employee - Customer Service Representative in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    -Great Morale/ Family Feel
    -Outstanding Training Program (4 weeks- fun & efficient!)
    -Excellent Benefits
    -Vast amount of Clients (I work for the best!)
    -Job Security
    -Quality Benefits Package
    -Modern break room with bean bags, video games, other games & nap room
    -Free coffee, store & food trucks
    -Parties/events for everything!

    Cons

    Testing during training is typical, however I believe this testing caused many to struggle greatly and lose a lot of confidence. TaskUs was great about providing additional training rather than releasing people due to this, however which is admirable. This is literally the only thing I can think of at this point.

    Advice to Management

    Please keep up the morale. I think so many have been “abused” by typical “call centers” & so far this company has just diminished those fears. You seem to have a true regard and love for your employees. People will work hard for a manager/company who values them. Thank you for all that you do!

See All 1,274 Reviews

TaskUs Photos

TaskUs photo of: TaskUs Team Photo 2017
TaskUs photo of: Yoga in the Park during lunch
TaskUs photo of: TaskUs USA in San Antonio
TaskUs photo of: Monday Town Hall Meeting
TaskUs photo of: Bumper Balls in the Park
TaskUs photo of: Bumper Balls in the Park
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TaskUs Interviews

Experience

Experience
93%
4%
3%

Getting an Interview

Getting an Interview
41%
31%
19%
5
4
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Team Leader Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    It was worth the wait. Recruitment staff were accommodating and cheerful. Making sure that every applicant was catered. Operation Manager was comfortable to speak with and accommodating too. He even gave me a tour already to check on facilities and etc.

    Interview Questions

See All 291 Interviews

TaskUs Awards & Accolades

  • Fastest-Growing Private Companies in America, Inc. Magazine, 2013
  • Fastest-Growing Private Companies in America, Inc. Magazine, 2014
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