Working at TaskUs | Glassdoor

TaskUs Overview

Santa Monica, CA
10000+ employees
2008
Company - Private
Staffing & Outsourcing
$50 to $100 million (USD) per year
TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology. We provide Ridiculously Good strategy, business process optimization, revolutionary ... Read more

Mission: To create a partnership of amazing people and innovative technology that delivers the world’s best customer experience


Glassdoor Awards

Best Places to Work: 2019 (#40)

Company Updates

  • It's been an awesome 11 years for TaskUs! As we continue to grow and change the game, we thank all the #RidiculousHumans that made it happen. Ridiculous. Diverse. Global. This is Us! #WeAreTaskUs Video: http://glassdoor.com/slink.htm?key=vMs15

  • We're so proud to be named on Comparably’s Top 50 Best CEOs of 2019, as rated by our employees. Thank you to our fearless leader, Bryce Maddock, for inspiring us every day!

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TaskUs – Why Work With Us?


Business partners (and friends since high school) Bryce Maddock and Jaspar Weir founded TaskUs in 2008. Formerly a virtual personal assistant company, TaskUs quickly transformed into an international outsourcing organization that employs thousands of employees around the globe.

At TaskUs, we’ve created a best-in-class, employee first culture that’s unlike anything you’ve ever seen before. We have state of the art workspaces, top-notch benefits and some of the best teammates in the world. Whether you’re in the US, Asia, India, Mexico or one of our other global locations, we invest in your career growth. We create an environment where you not only work hard, learn, grow and succeed but you have fun doing it. We treat each other with respect and push each other to be our best professional and personal selves every day while celebrating our accomplishments and rewarding exceptional work.

If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. TaskUs currently has over 18,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.

From teammates to support roles to sales, HR, operations, marketing, recruitment and IT, we have a number of open roles across our different locations.

At TaskUs, our employees make a true impact. From day one, they are given real goals and initiatives that contribute to the success of the business and effect our bottom line.

Come make a difference with Us.

Explore all of our open roles in the US.

 

INSPIRE OTHERS BY BELIEVING IN YOURSELF

A positive, can-do attitude is infectious. We inspire one another by believing in our abilities and encouraging each other to do the same.

 

DO MORE WITH LESS

We are intrinsic, creative problem solvers who don’t give up. No matter the circumstances, we go above and beyond what is required to achieve our goals in the most efficient and resourceful way possible.

 

ALWAYS STRIVE FOR EXCELLENCE

We’re not satisfied with “good” or even “great.” We want to be the best in everything we do for our clients so that they can be the best at what they do. Period.

 

EXERCISE EMOTIONAL INTELLIGENCE

We believe in looking beyond our understanding to empathize with our clients and colleagues so that we can find the best solution possible – not simply the most convenient.

 

TEAMWORK MAKES THE DREAM WORK

As individuals we are strong, but together we are formidable. We believe that teams that work together and that choose selfless dedication over personal ambitions can build something truly excellent.

 

CONTINUOUS SELF IMPROVEMENT

We believe every experience teaches us something and helps us to grow. We also believe that it is our duty to help others to grow whether it’s through our charitable foundation or by providing our team with professional education to assist them in advancing their lives.

 

WORK HARD, HAVE FUN

We work hard. We put forth the effort, the dedication and the care into everything that we tackle. We love what we do, we love who we do it for and we love why we do it. It’s that simple.

 

BE RIDICULOUS

The craziest ideas are the seedlings that sprout genuine innovation. We encourage our team to approach problems by first proposing a ridiculous solution and asking, “why not?”. The traditional path does not always work when one is trying to change the world.



We have some of the coolest offices in the industry, but don't take our word for it, see for yourself!

 

Santa Monica Headquarters

Our headquarters has a huge window that overlooks the Santa Monica Airport runway, providing great views and a ton of natural light. Our office boasts an open floor plan, breakout areas, a fully stocked pantry area, a wellness room and an upstairs, multipurpose space.

      

 

Other Corporate Office Locations

In addition to our Santa Monica headquarters, we have corporate offices in San Francisco, New York, Dallas, Austin and Denver.

  

 

Texas Operations

Our first US operation started in San Antonio, Texas. Now, we have two San Antonio locations and a location in New Braunfels - all boasting the standard TaskUs #RidiculouslyGood amenities.

  

 

Philippines Operations

   

   

   

 

Taiwan Operations

  

 

Mexico Operations

*Tijuana Oasis - rendering office space, see what's coming soon! 

   

 

India Operations 

*Our new operations location has officially expanded into the culturally-rich city of Indore, India. 

 

 

Greece Operations 

*Our newest operations location is expanding into Greece. Stay tuned for exciting updates! 

TaskUs Reviews

  • Featured Review

    "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leading Experience Leader
    Current Employee - Leading Experience Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TaskUs full-time (Less than a year)

    Pros

    This is one of the very few companies that truly care for their employees. Personally, I've grown so much thanks to the support of my leaders and co-workers. Not only is this company focused on its own development but the development of those who make up the company itself, focusing on the individuals who make up the entire team.

    Cons

    The Shift changes - requires flexibility.

See All 2,094 Reviews

TaskUs Photos

TaskUs photo of: House Teamwork
TaskUs photo of: TaskUs Headquarters - Breakout Space
TaskUs photo of: Some of our brave teammates on a bridge climb as a part of an incentive trip
TaskUs photo of: Team building
TaskUs photo of: Chateau Ridiculous 7F
TaskUs photo of: TaskUs Taiwan
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TaskUs Interviews

Experience

Experience
92%
4%
4%

Getting an Interview

Getting an Interview
35%
30%
26%
5
4
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    TaskUs Interview

    Anonymous Employee in New Braunfels, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at TaskUs (New Braunfels, TX) in December 2019.

    Interview

    The interview process was mostly information and a few questions that were not to hard. Very straight forward. The interview was about thirty minutes and the interviewer wanted to know more about my background and why I want to work at TaskUs

    Interview Questions

    • What does white glove treatment mean to you?   1 Answer
See All 498 Interviews

TaskUs Awards & Accolades

  • Fastest-Growing Private Companies in America, Inc. Magazine, 2013
  • Fastest-Growing Private Companies in America, Inc. Magazine, 2014
  • Fastest-Growing Private Companies in America, Inc. Magazine, 2015
  • Best Places to Work(In Los Angeles, Small Category), Los Angeles Business Journal, 2014
  • 100 Fastest Growing Private Companies, Los Angeles Business Journal, 2014
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at TaskUs? Share Your Experiences

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