Working at TechSmith | Glassdoor

TechSmith Overview

Okemos, MI
201 to 500 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
TechSmith helps you create high-quality images and videos for better communication.

We’re all wired to process visuals faster and more effectively than words alone. And it’s hard to make sure people always understand ... Read more

Mission: We empower people to create remarkable videos and images that help share knowledge and information.

TechSmith – Why Work With Us?

TechSmith makes it simple for everyone to create high-quality screenshots, easily edit images, make screencasts, and videos. In fact, over 30 million professionals around the globe use TechSmith software to show off a product, teach a course, train others, and communicate in a faster, more engaging way.

We’ve spent the last 30 years creating market-leading products like TechSmith Snagit and TechSmith Camtasia- our flagship screen capture, screen recording and video creation software. We are constantly innovating our offerings in a creative, team oriented environment.  We aim to hire the brightest minds and nurture them with challenging projects, the freedom to be creative and opportunities to grow across TechSmith.

William Hamilton, Co-founder and Chairman of the Board

William (Bill) Hamilton is co-founder and Chairman of the Board at TechSmith. As Chairman of the Board, he is focused on TechSmith’s strategic partnerships. He is also working alongside the company’s executive leadership team to shape and drive the company’s global product strategy.

Bill started his career as a programmer in the early 1970s after graduating from Michigan State University. He worked for nearly a decade for the State of Michigan managing the development of medical information systems. Before leaving for the private sector, he also managed the operations research section. In addition, Bill was a vice president at an entrepreneurial start-up where he led the PC development group that was responsible for creating PC-based tools for logistics and supply chain management.

When TechSmith was founded in 1987, it provided software development and consulting services to a broad range of regional and national clients. In 1991, the company launched the cornerstone of its product family, Snagit, and by 1994, Bill and his partners successfully pivoted the brand from a consulting to a software company.

Wendy Hamilton, Cheif Executive Officer

Wendy Hamilton serves as chief executive officer of TechSmith. She joined the company in October 2015 as executive vice president, and is focused on leveraging her more than 25 years of experience in product innovation, growth strategy and global leadership to expand the company’s leading position in the visual communications space.

Prior to joining TechSmith, Wendy was the global head of life sciences at Thomson Reuters where she held P&L responsibility for one of three businesses within the IP&S unit. She became part of the Thomson Reuters team through its acquisition of Liquent, an Adobe Ventures technology startup. Previous to her 17 years in digital information publishing, she earned eight years of technology consulting experience from Accenture.

Wendy is a graduate of Haverford College with a broad background across strategy, technology, content and marketing. She is a values-first leader, and is committed to the practice of putting customers first.

David Norris, Chief Technology Officer

David joined TechSmith in 2016. He is responsible for leading TechSmith’s strategic technical vision, overseeing emerging product efforts and guiding the company’s overall technology development. Prior to TechSmith, David had 40 years of technology experience in executive roles, software development, business intelligence and analysis, operations, and product management.

Tony Lambert, Chief Architect

Tony has been with TechSmith since 2002, and is now the Chief Architect. He works with the development and user experience teams to create cohesive solutions for TechSmith both in terms of technology and user experience. He has also worked as a Software Engineer for Camtasia, Snagit, Morae and before moving on to lead the development efforts for TechSmith Relay and Cloud Services teams.

Amy Casciotti, Vice President- Human Resources and Customer Service

Amy is focused on being an advocate for both the company and its employees to ensure TechSmith and their staff have the skills needed to continue to move the company and employee engagement forward. She is also a customer advocate, ensuring TechSmith does right by both their employees and customers. Amy has also had roles across the company since joining TechSmith in 1995.

Kevin Irwin, Vice President- Finance

Kevin is responsible for providing analytical and financial acumen to help drive profitability and growth for TechSmith. Prior to TechSmith, Kevin held various positions within finance for Wolters Kluwer, ACI Worldwide, CIT Group, and Intel Corporation over the past 20 years. 

Dewey Hou, Vice President- Product Development

Dewey is responsible for improving the software engineering organization at TechSmith. He ensures that software development, software testing and user experience teams ship high quality products that meet the needs of customers. Dewey joined TechSmith in 1990 and has worked as a software developer, technical product manager, and project manager.

Tony Dunckel, Vice President- Market Solutions

Tony joined TechSmith in 2002 and has held roles as Vice President of Web and Enterprise Services, and Product Manager since. In addition to his experience at TechSmith, Tony also worked in development and product management roles for Fortune 500 companies: EDS and Fidelity National Financial.

Vadim Polyakov, Vice President- Cloud Services

Vadim joined TechSmith in 2017 and brings almost 20 years of experience in delivering solutions through analysis, modeling and implementation. Previous to TechSmith, Vadim has held leadership roles in enterprise architecture, information systems, practice management and product development. His role at TechSmith will help shape cloud offerings in order to provide deeper value to TechSmith customers.

Troy Stein, Senior Director- Camtasia

Troy has held multiple roles across TechSmith since joining in 2002, including Senior Enterprise Account Executive, Senior Innovation Strategist, Product Manager, Business Architect, and Solutions Architect. Prior to TechSmith, Troy launched a software company, and was a program manager at Cisco Systems.

Sherri Powers, Director of Marketing

Sherri is responsible for the success of TechSmith’s marketing activities, including the development and delivery of the marketing strategy, marketing tactics, and external communications relating to TechSmith’s brand and product lines. Sherri has over 9 years of experience working on strategic marketing programs within the video communications industry.

Careers at TechSmith 

Working at TechSmith gives you a chance to hone in your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.

We are a technological melting pot, comprised of over 250 uniquely skilled human beings that will continue to stretch your comfort zone - in a good way.

With great products and even better people behind them, we are always looking for passionate, fun, and, hard working individuals who truly enjoy coming to work and doing what they love.

TechSmith Values

  • We put the customer first, and act with integrity
  • We treat everyone equally
  • We treat co-workers with respect and appreciation
  • We empower others to take responsibility
  • We are transparent and inclusive

We love our employees and are always looking for ways to reward outstanding performance.  We offer a unique and growing company culture where you can enjoy your work, and advance your career.

If this sounds like a place you would like to work, check out our full-time and internship opportunities on our Careers page on the TechSmith website where you’ll learn even more about our unique culture, benefits, and perks.

TechSmith Reviews

  • "Great company to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Okemos, MI
    Current Employee - Inside Sales Account Manager in Okemos, MI
    Positive Outlook
    Approves of CEO

    I have been working at TechSmith full-time (More than 5 years)


    TSC is transparent with current and future business plans, changes that are coming, and how these will affect the staff. Competitive salary and benefits package.


    None that come to mind.

    Advice to Management

    Keep up the amazing work.

See All 83 Reviews

TechSmith Photos

TechSmith photo of: TechSmith celebrates Plaidurday 2017
TechSmith photo of: TechSmith studio
TechSmith photo of: TechSmith Recruitment Fair
TechSmith photo of: The History of TechSmith Snagit
TechSmith photo of: TechSmith 25th Birthday Celebration (Photo Credit: Greg Smith)
TechSmith photo of: TechSmith 25th Birthday Celebration (Photo Credit: Greg Smith)
See All PhotosSee All

TechSmith Interviews



Getting an Interview

Getting an Interview





    Software Engineer(Internship) Interview

    Anonymous Employee in Ann Arbor, MI
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through college or university. The process took 2 weeks. I interviewed at TechSmith (Ann Arbor, MI) in February 2020.


    I visited a booth at career fair, and was contacted for an interview afterwards. The interview was held on my campus. It was very casual, easy conversation for the first section of the interview, mostly asking about prior project experience and what kind of software I'm interested in. Coding question was a fairly simple programming question that built onto itself.

    Interview Questions

    • Find the percent of a video watched given multiple different views. It began simply and developed further as more conditions were added.   Answer Question
See All 37 Interviews

TechSmith Awards & Accolades

  • EContent 2017-2018, EContent Magazine, 2017
  • 2017 Campus Technology Readers Choice Award, Campus Technology Magazine, 2017
  • Frost & Sullivan Best Practices Award, Frost & Sullivan, 2017
  • 2017 Bsoco Awards, Bsoco, 2017
  • The Best of Elearning!, Elearning! Magazine, 2016
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