Working at Telecom Brokerage | Glassdoor

Telecom Brokerage Overview

Chicago, IL
201 to 500 employees
Company - Private
Telecommunications Services
Unknown / Non-Applicable
TBI is the nation’s leading third-party technology distributor. Since 1991, it has assisted Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a ... Read more

Mission: Our mission is to offer the best technology solutions available.

Company Updates

  • Is the grass really greener on the other side? Check out our latest blog to hear from a handful of our rehired employees and what brought them back to TBI Inc.! -

    TBI Rehires Four Employees: Why I Came Back to TBI

    TBI, named one of Chicago's best places to work by Crain's Chicago Business in 2018, is not only a great company to work for; it's a great company to come back to. In the past year, four different employees who had previously left TBI to pursue other opportunities have made the decision to return, not just for the career opportunities, but for the environment and people as well.

  • We're excited to announce that our Director of Post Sales, Bryan Reynolds, has been named one of Chicago's Notable LGBTQ Executives by Crain's Chicago Business alongside many other top Chicago execs. Congratulations, Bryan!

    Chicago's Notable LGBTQ Executives - Bryan Reynolds

    Bryan Reynolds, TBI's director of post sales, leads a national team of project coordinators, project managers and program managers to assist partners with contracting, order submission and management/fulfillment. He identifies areas where TBI's post-sales team can add value to partners.

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Telecom Brokerage – Why Work For Us?

undefinedTBI entered the Master Agency business back in 1991 with a simple premise: To always remember that our partners are our customers.                                                         

We have worked with our partners as technology has evolved at an unprecedented pace. From a singular focus on providing the very best telecommunications services and contracts available, to offering a host of managed products and services delivered straight from the cloud.

We have striven always to deliver the type of white-glove service rarely found in the industry. To take the time to learn our partners’ businesses. To deal fairly and forthrightly. To provide genuine counsel instead of just quotes.

That’s why, time and again, our partners tell me that the TBI team is the most knowledgeable and most responsive group of professionals they have ever done business with.

If you are an existing partner, my sincere thanks. Your trust in us has fueled the consistent growth we’ve experienced over the past two-and-a-half decades. Growth for which we’re profoundly grateful. Please know we will never forget that we work for you.

If you are a prospective partner just exploring the distribution landscape, we hope you’ll provide us an opportunity to tell you a little bit more about our company – and, more importantly, how we can work with you to bring your business a greater level of success.

We serve our partners well so that they can serve their customers well.

That’s why we’re in business. That’s what makes us TBI.

Geoff Shepstone 



Ready for a brilliant career?

Our organization is built for growth. Growing partners, growing technology and most importantly, growing careers. We foster an environment where those new to the industry have access to industry leaders, channel insights, and resources for career pathing. TBI knows our employees are the backbone of our success. That's why we are always looking for smart, talented and driven individuals to join our team. What’s in it for you?

  • Competitive salary and generous benefits package
  • Ethical company culture that values honesty
  • Opportunity for career advancement
  • Invaluable hands on experience in the telecommunications industry

Sima 'During my career with TBI, I have experienced first-hand that hard work is recognized and rewarded. The exposure to other departments, as well as directors and executives, has provided me with continued professional growth.'

  -Jaclyn Sima
  Team TBI since 2012

Telecom Brokerage Reviews

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Approve of CEO
Telecom Brokerage President Geoff Shepstone
Geoff Shepstone
72 Ratings
  • Featured Review

    "So much growth!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Telecom Brokerage full-time (More than 3 years)


    I love being part of a company that keeps growing and promoting people. In my 15 years in the workforce, I have never been at an established company that still has consistent growth year over year, and opportunities for people to work their way up. I also really like that despite all of the benefits the company offers, they continue to find new programs to offer to their employees to keep things new and up to date with current trends.


    There are always opportunities for improvement, but I think the company is moving in the right direction and takes feedback to work on areas that may need help.

    Advice to Management

    Continue to provide transparency to employees, it goes a long way.

See All 89 Reviews

Telecom Brokerage Photos

Telecom Brokerage photo of: TBI Headquarters
Telecom Brokerage photo of: TBI
Telecom Brokerage photo of: TBI Leadership
Telecom Brokerage photo of: Crain's Best Places to Work Event 2018
Telecom Brokerage photo of: Chase Corporate Challenge 2018
Telecom Brokerage photo of: TBI Administrative Team
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Telecom Brokerage Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (2)  

    Project Manager Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at Telecom Brokerage (Chicago, IL).


    TBI's interview process was professional and timely in their response and decision making process. Each person I encountered was well informed and answered each question I had. I would definitely recommend this company to others looking for not only employment but a place where they know your name!

    Interview Questions

See All 38 Interviews

Telecom Brokerage Awards & Accolades

  • Best Places to Work in Chicago, Crain's Chicago Business, 2018
  • Top Workplaces, Chicago Tribune, 2017
  • Notable LGBTQ Executive, Crain's Chicago Business, 2018
  • The Nation's Best and Brightest in Wellness, Best and Brightest, 2018
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Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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