Working at Telecom Brokerage | Glassdoor

Telecom Brokerage Overview

Chicago, IL
201 to 500 employees
Company - Private
Telecommunications Services
Unknown / Non-Applicable
TBI is one of the nation’s leading third-party technology distributors. For more than 25 years TBI has been assisting IT consultants, VARs, MSPs, and more than 2,000 other industry professionals to source, advise and quote the right customer solutions. TBI serves as ... Read more

Mission: Our mission is to offer the best technology solutions available.

Company Updates

  • We're excited to announce that our Director of Post Sales, Bryan Reynolds, has been named one of Chicago's Notable LGBTQ Executives by Crain's Chicago Business alongside many other top Chicago execs. Congratulations, Bryan!

    Chicago's Notable LGBTQ Executives - Bryan Reynolds

    Bryan Reynolds, TBI's director of post sales, leads a national team of project coordinators, project managers and program managers to assist partners with contracting, order submission and management/fulfillment. He identifies areas where TBI's post-sales team can add value to partners.

  • TBI has been named one of the 2018 Best Places to Work in Chicago by Crain's Chicago Business -

    TBI Named One of the "2018 Best Places to Work in Chicago" by Crain's

    TBI, Inc. has been named one of the 2018 Best Places to Work in Chicago. Since 2008, Crain's Chicago Business has set out to find the local businesses that have excelled in creating quality workplaces for employees. This year, Crain's partnered with Best Companies Group to survey Chicago employees about everything from their workplace to benefits to company culture.

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Telecom Brokerage – Why Work For Us?

undefinedTBI entered the Master Agency business back in 1991 with a simple premise: To always remember that our partners are our customers.                                                         

We have worked with our partners as technology has evolved at an unprecedented pace. From a singular focus on providing the very best telecommunications services and contracts available, to offering a host of managed products and services delivered straight from the cloud.

We have striven always to deliver the type of white-glove service rarely found in the industry. To take the time to learn our partners’ businesses. To deal fairly and forthrightly. To provide genuine counsel instead of just quotes.

That’s why, time and again, our partners tell me that the TBI team is the most knowledgeable and most responsive group of professionals they have ever done business with.

If you are an existing partner, my sincere thanks. Your trust in us has fueled the consistent growth we’ve experienced over the past two-and-a-half decades. Growth for which we’re profoundly grateful. Please know we will never forget that we work for you.

If you are a prospective partner just exploring the distribution landscape, we hope you’ll provide us an opportunity to tell you a little bit more about our company – and, more importantly, how we can work with you to bring your business a greater level of success.

We serve our partners well so that they can serve their customers well.

That’s why we’re in business. That’s what makes us TBI.

Geoff Shepstone 



Ready for a brilliant career?

Our organization is built for growth. Growing partners, growing technology and most importantly, growing careers. We foster an environment where those new to the industry have access to industry leaders, channel insights, and resources for career pathing. TBI knows our employees are the backbone of our success. That's why we are always looking for smart, talented and driven individuals to join our team. What’s in it for you?

  • Competitive salary and generous benefits package
  • Ethical company culture that values honesty
  • Opportunity for career advancement
  • Invaluable hands on experience in the telecommunications industry

Sima 'During my career with TBI, I have experienced first-hand that hard work is recognized and rewarded. The exposure to other departments, as well as directors and executives, has provided me with continued professional growth.'

  -Jaclyn Sima
  Team TBI since 2012

Telecom Brokerage Reviews

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Recommend to a friend
Approve of CEO
Telecom Brokerage President Geoff Shepstone
Geoff Shepstone
66 Ratings
  • "Starting a new career is one thing. Advancing in your career is what matters!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Sales Management in Chicago, IL
    Current Employee - Director, Sales Management in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Telecom Brokerage full-time (More than 10 years)


    TBI has done an excellent job in bringing in entry-level employees in all departments (sales, support, commissions, marketing, HR, IT) and setting the expectation of what is needed from them to advance their careers. Every department has multiple layers of responsibility and management and its how we have been able to grow to the size we are today. Middle-management is the key to any companies growth and we promote that concept starting with the interview process AND beyond. It's great to know you are working towards a common goal and have visibility/transparency in your careers progress.


    Career-pathing takes time, dedication, and a lot of extra work. You have to stand out from your peers who are trying to accomplish the same things you are. It takes hard work and some people are simply not up for that challenge. Or they are up for the challenge, but want results right away. That's unrealistic.

    Advice to Management

    continue making new career paths for your employees. Like the owner likes to say, "TBI is your start in technology solution sales". The candidates takes the first step by applying. It's on TBI to guide that employee towards the next measurable goal and accomplishment. Keep focusing on advancing your employees!

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Telecom Brokerage Photos

Telecom Brokerage photo of: TBI Headquarters
Telecom Brokerage photo of: TBI
Telecom Brokerage photo of: Team TBI at the Chase Corporate Challenge
Telecom Brokerage photo of: Social Butterflies on Halloween
Telecom Brokerage photo of: Crain's Best Places to Work Event 2018
Telecom Brokerage photo of: Team TBI at the Top Workplaces Award Night
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Telecom Brokerage Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Project Manager Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at Telecom Brokerage (Chicago, IL).


    TBI's interview process was professional and timely in their response and decision making process. Each person I encountered was well informed and answered each question I had. I would definitely recommend this company to others looking for not only employment but a place where they know your name!

    Interview Questions

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Telecom Brokerage Awards & Accolades

  • Best Places to Work in Chicago, Crain's Chicago Business, 2018
  • Top Workplaces, Chicago Tribune, 2017
  • Notable LGBTQ Executive, Crain's Chicago Business, 2018
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