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Telerx Overview

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www.telerx.com
Horsham, PA
1001 to 5000 employees
1995
Subsidiary or Business Segment
Business Services
$100 to $500 million (USD) per year
Unknown
If you need some help managing customer relationships, tell it to Telerx. The company provides customer service outsourcing, specializing in customer relationship management, printing services, data entry and reporting, media responses, and consumer data collection. As a ... Read more

Telerx Reviews

2.5
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Telerx President Linda Schellenger
Linda Schellenger
121 Ratings
  • Helpful (2)

    "CSR"

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    Former Employee - CSR-1 in Horsham, PA
    Former Employee - CSR-1 in Horsham, PA

    I worked at Telerx full-time (More than 5 years)

    Pros

    Co-workers are the best reason to work here - if you get a good group. They can be entertaining while being committed and hard (enough) working. Some opportunity for lateral project movement. Management may listen to staff but fail to act.

    Cons

    Low pay for the work. Very little opportunity for vertical movement. Middle management can have favorites or be dictatorial. Absurd reliance on metrics.

    Advice to Management

    Realize that w/o competent CSR staff you have no job. Support staff, not upper management.

See All 222 Reviews

Telerx Interviews

Experience

Experience
35%
23%
40%

Getting an Interview

Getting an Interview
52%
15%
15%
10
7

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Account Representative I Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Telerx (Philadelphia, PA) in July 2016.

    Interview

    very short and simple. Regular customer service questions, there was also a prove it test. They have you do a few of them. If you do not pas the first time they will let u try again.

    Interview Questions

    • name a time u went above and beyond for a customer?   1 Answer
See All 46 Interviews

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