Working at Telerx | Glassdoor

Telerx Overview

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www.telerx.com
Horsham, PA
1001 to 5000 employees
1995
Subsidiary or Business Segment
Business Services
$100 to $500 million (USD) per year
Unknown
If you need some help managing customer relationships, tell it to Telerx. The company provides customer service outsourcing, specializing in customer relationship management, printing services, data entry and reporting, media responses, and consumer data collection. As a ... Read more

Telerx Reviews

2.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Telerx President Linda Schellenger
Linda Schellenger
122 Ratings
  • "No movement after 10 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horsham, PA
    Former Employee - Anonymous Employee in Horsham, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telerx full-time (More than 10 years)

    Pros

    Great co-workers, learned a lot of good customer service skills, training is superior

    Cons

    Was there 10 years and never got a promotion. After 7 years my salary was capped with no notice. HR needs to be more human.

    Advice to Management

    Better HR people! We're people not robots!

See All 226 Reviews

Telerx Interviews

Experience

Experience
35%
23%
40%

Getting an Interview

Getting an Interview
52%
15%
15%
10
7

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Account Representative I Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Telerx (Philadelphia, PA) in July 2016.

    Interview

    very short and simple. Regular customer service questions, there was also a prove it test. They have you do a few of them. If you do not pas the first time they will let u try again.

    Interview Questions

    • name a time u went above and beyond for a customer?   1 Answer
See All 46 Interviews

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