Working at Telmate | Glassdoor

Telmate Overview

www.telmate.com
Ontario, OR
201 to 500 employees
2007
Company - Private
Information Technology
$50 to $100 million (USD) per year
Telmate is a leading provider of secure corrections and community corrections solutions including phone, tablet, visitation, messaging, education and entertainment content, corrections applications, investigator tools and GPS monitoring. Telmate’s cutting-edge ... Read more

Mission: Reduce recidivism by increasing inmate connections to positive friends and family, and inmate access to positive content.

Empower facilities to increase security, control and operational efficiencies to keep facilities and communities safe.

Company Updates

  • Telmate was proud to participate in the SF Boys & Girls club's annual Boys/Girls Night Out event. Big Buddies (Telmate volunteers) were partnered up with Little Buddies for a night of FUN! http://glassdoor.com/slink.htm?key=vQP5K

    Boys & Girls Club SF on Twitter

    200 women strong! Thank you to the 100 women that volunteered tonight to connect with 100 of our girls. You rock! #GirlsNightOut

  • 7 Telmate volunteers joined San Francisco VA Medical Center staff to hand out red valentine bags filled with thank you cards to vets. It's all part of VA’s National Salute to Veteran Patients, an annual observance that takes place this week and pays tribute America’s heroes.

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Telmate Video

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Telmate – Why Work For Us?


We are a leading provider of secure inmate communications including phones, tablets, investigator tools, video visits, content and more.

OUR MISSION

To create secure technology that empowers inmates to break the cycle of recidivism while protecting and serving facilities and our communities.   
 

OUR PRINCIPLES

  • Connect loved ones to inmates which reduces recidivism and increases safety within the facility. 
  • Protect our community with powerful verification and investigative tools. 
  • Serve our community by increasing the physical safety and improving the effectiveness of correctional facilities. 
  • Improve mental health with online education, legal, social and spiritual resources for inmates. 
  • Encourage personal responsibility by giving inmates the tools to be self-reliant. 
  • Demonstrate financial responsibility by ensuring that no cost is passed on to the general public. 

INSPIRED VISION, AMAZING VIEW

Join the Telmate team and do great work that helps others.

 

MAKE AN IMPACT

Telmate is a leading provider of inmate communications services with a primary mission to create innovative technologies that lower recidivism by increasing the secured connections between inmates and their friends and family. Studies show that the more an inmate is connected to their community on the outside, the less likely they are to reoffend. As a result, every Telmatze initiative is aimed at making more connections simple, affordable, positive and convenient.

 

CUSTOMER ACTIVITY

During an average day, the Telmate solution facilitates and records on average: 22 million data requests (or 15,000 data requests per minute) made up of usage such as: concurrent phone calls, video visits, messages sent and received, deposits, Telmate Investigator inquiries, recording downloads and much more. Telmate is the industry leader in installed secure, inmate wireless tablets, with installations in over 50 facilities, with the most usage in the industry.

 

COMMUNITY OUTREACH

Telmate is committed to supporting and honoring those on the front lines of corrections and law enforcement, as well as the communities we serve. Through our community outreach programs such as Telmate Cares, Telmate Heroes and Telmate Fallen Heroes, Telmate on a regular bases acknowledges and honors active and fallen officers.

Telmate works closely with the Boys and Girls Club of Western Treasure Valley and recently served as a Badge of Honor Partner at the National Law Enforcement Officers Memorial Fund’s National Police Week activities in Washington, DC.


VIEW OPEN POSITIONS



BENEFITS

Commuter Perks

Flexible Schedule & Work/Life Balance

Catered Meals & Stocked Kitchen

Medical/Dental/Vision

401K With Matching

Downtown SF Location

Weekly Massages

Continued Education & Industry Events

Team Outings & Company Events


OUR TEAM

Meet some of your future teammates!



TELMATE GIVES BACK

The mission of all our community outreach programs is to give back, honor and improve the lives of the people in the communities we serve. Beginning with our work with high-risk youth in Idaho and Oregon three years ago, today our community outreach programs have grown to include a diverse array of volunteer efforts, recognition events and financial donations.

We look for community-based opportunities that give us a way to positively impact the areas of: community corrections, veterans issues, at-risk youth, poverty, sustainable living, and more.

Telmate gives back through three main community outreach programs: Telmate Cares, Telmate Heroes and Telmate Fallen Heroes


TELMATE CARES

Generates community volunteer efforts and financial donations

Learn more.


TELMATE HEROES

Acknowledges exemplary service in the area of corrections and law enforcement technology

Learn more.


TELMATE FALLEN HEROES

Honors families of fallen law enforcement

Learn more.


To learn more about our efforts please visit: www.telmate.com/telmatecares/

Telmate Reviews

2.2
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Recommend to a friend
Approve of CEO
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Richard Torgersrud
28 Ratings
  • Featured Review

    Helpful (7)

    "I could be happy here a long time, with a couple of changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook

    I have been working at Telmate full-time (Less than a year)

    Pros

    Improving culture that rewards talent
    Excellent new hires, especially those in the director/manager levels
    Flexible work schedule
    Informal office with more perks than my prior employers
    Opportunities for advancement

    Cons

    No profit sharing or other type of employee part-ownership in the company
    A few old habits (and bad apples) remain

    Advice to Management

    Set up a stock option or profit sharing program with employees - make everyone invested in the success of the company.
    Keep working on improving the culture - get rid of the incompetent and the unhappy.

See All 61 Reviews

Telmate Interviews

Experience

Experience
72%
0%
27%

Getting an Interview

Getting an Interview
40%
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10
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Difficulty

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  1. Featured Interview

     

    Senior Technical Recruiter Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took a week. I interviewed at Telmate (San Francisco, CA) in January 2012.

    Interview

    phone and onsite with current recruiter 1:1, then IT Manager and two others from various depts. It was in a conference room, the place at the time was pretty small

    Interview Questions

    • Tell us about yourself
      How familiar are yo with our technology
      What to you believe you bring to us the most of  
      Answer Question
See All 11 Interviews

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