Working at Terminix | Glassdoor

Terminix Overview

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Memphis, TN
5001 to 10000 employees
1986
Subsidiary or Business Segment
Business Services
$500 million to $1 billion (USD) per year
Unknown
Terminix is the leading provider of termite and pest control services in the United States. Headquartered in Memphis, Tenn., Terminix services approximately 2.8 million residential and commercial customers in 47 states and 22 countries. Terminix provides pest control services ... Read more

Terminix Reviews

2.4
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Recommend to a friend
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Robert Gillette
219 Ratings
  • Helpful (3)

    "Bug Business is good business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales Representative in Orlando, FL
    Current Employee - Commercial Sales Representative in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than 10 years)

    Pros

    Big and stable company. Sales reps, receive company car, gas card , ipad. Industry is recession proof ( almost ) . Commercial Sales only way to go! Better hours!! Good work home life balance!! Not a bad job , just have to focus on the good!

    Cons

    Lots of competition within your own company. Beyond local management no one really cares who sells what. Your competition is everywhere from small time companies, to large companies, your own tech's and residential side of business. Also it is a turn and burn sale. No real residual. Hard to find verticals other than hotels (w/ bed bug ) that can provide residual sales. You must follow up on everything as lots of management will drop the ball on your deals. Makes it challenging to follow through for your customers.

    Advice to Management

    Work on protecting the back door as it seems that is where the issues are in the company. Stop paying techs to sell. Pay them to service!!!

See All 597 Reviews

Terminix Photos

Terminix photo of: Customer Technician
Terminix photo of: Employee and Customer
Terminix photo of: Customer Technician
Terminix photo of: terminix buildings
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Terminix Interviews

Experience

Experience
44%
31%
24%

Getting an Interview

Getting an Interview
71%
13%
7%
4
2
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Terminix in June 2017.

    Interview

    The interview process was very pleasant and inviting. It was highly engaging in terms of information they give you on top of open ended questions. They don't really ask you anything to try and trip you up but they do the ask straight to the point answers as well as providing the same for any of your questions. I'd encourage asking questions. They were pleased with the back and forth between us and it shows your fully invested and willing to learn more about them.

    Interview Questions

    • Tell me about yourself   Answer Question
    • What made you choose Terminix   Answer Question
    • Can you give me a time when you had to engage with an upset customer and how did you go about handling the situation   Answer Question
    • What are you looking for out of this month What would your goals be   Answer Question
    • What are some of your strengths and weaknesses   Answer Question
See All 109 Interviews

Terminix Awards & Accolades

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