Working at Texas Department of Public Safety | Glassdoor

Texas Department of Public Safety Overview

Work Here? Get a Free Employer Account
Austin, TX
1001 to 5000 employees
Unknown
Government
Municipal Governments
Unknown / Non-Applicable per year
Unknown

Texas Department of Public Safety Reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Department of Public Safety Director Steve McCraw
Steve McCraw
30 Ratings
  • "Customer Support Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist II in Austin, TX
    Current Employee - Customer Support Specialist II in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Texas Department of Public Safety full-time (Less than a year)

    Pros

    Office environment consists of emails and calls. Benefits

    Cons

    The pay sucks. The driving distance

See All 157 Reviews

Texas Department of Public Safety Photos

Texas Department of Public Safety photo of: Inside a workday
Texas Department of Public Safety photo of: Outside
See All PhotosSee All

Texas Department of Public Safety Interviews

Experience

Experience
57%
24%
19%

Getting an Interview

Getting an Interview
87%
9%
2%
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (8)  

    Contract Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Texas Department of Public Safety.

    Interview

    Applied online and received a call for an interview about a month later. The person arranging the call had no personality. None. No, how are you today or thanks for returning my call. S/he just sounded like their brain was moving a thousand miles an hour. It was a very stilted conversation with choppy, three or four word sentences from the caller. Terse might be a bit of an understatement. I was given a few time slots to choose from and then received an email confirming the interview. The email indicated a written confirmation was preferred and then followed up with "Don't call". I kinda laughed - it came across sorta "Don't call me, we'll call you". Anyhow, so not a great feeling about the organization just based on that experience.

    The interview itself was 10 questions. Most of them were testing your knowledge about contracting and procurement. I found this odd. They were interviewing for a position that called for several years of experience, so it just seemed insulting and like a waste of time.There was only a single behavioral interview question, the rest of the time it just seemed like they were trying to play "gotcha" with what you did or didn't know. It was unfortunate actually because I can think of folks who have been doing this type of work for a long time, but perhaps don't know how to articulate well, the answers to their definition questions. It just seems like they were testing for book smart and not necessarily looking to understand what a person has actually DONE. Once they mentioned a mandatory 45 hour work week and that employees are essentially barred from taking a week long vacation during July and August due to work demands, I pulled myself out of contention. That's complete and utter BS. For people with families, you're limiting their ability to spend time with their children to only June. I have an excellent work ethic, but I work to live, not the other way around.

    Interview Questions

    • What are your career goals? Difference between professional and consulting services? Describe a process initiative you lead and how you obtained approval and what were the outcomes?   Answer Question
See All 45 Interviews

Texas Department of Public Safety Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Texas Department of Public Safety? Share Your Experiences

Texas Department of Public Safety
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or