Working at Texas Dow Employees Credit Union | Glassdoor

Texas Dow Employees Credit Union Overview

Lake Jackson, TX
501 to 1000 employees
Nonprofit Organization
Banks & Credit Unions
$100 to $500 million (USD) per year
The independent spirit of our Members is what started our organization just over sixty years ago in 1955. What has kept TDECU growing strong throughout those six decades is our ability to combine the best from each of us to come together as one, united voice to grow our ... Read more

Mission: TDECU's core purpose is to improve lives. Our vision is to provide exceptional service to a million members by 2030.

Texas Dow Employees Credit Union – Why Work For Us?

TDECU – Your Credit Union is more than just a financial institution. We’re a Member-owned credit union serving more than 240,000 Members at 43 Service Centers – including 36 Member Centers – throughout Texas. We believe in providing financial solutions to help improve the lives of our Members. We’re not focused on the mortgage, the auto loan or the CD. Our focus is on helping our Members achieve dreams like homeownership, ensuring a reliable vehicle to get to work or safely deliver the kids to soccer practice – and the peace of mind knowing retirement years are all squared away. We’re by our Members’ sides during the good times, and we’re here to provide support during the tough times.

Our Members enjoy the benefits of ownership. We do not have corporate stakeholders looking for a return. We pass along our profits to our Members in the way of lower rates on loans, higher returns on deposits and a full lineup of products and services, including:

  • Interest-Bearing Savings Accounts
  • FREE Checking Accounts
  • Certificates of Deposit, Money Market Accounts and IRAs
  • Auto, Home and Personal Loans
  • Low-Rate, Rewards-Based Credit Cards
  • FREE Online and Mobile Banking with Remote Check Deposit
  • Personal, Business, Health and Life Insurance
  • Wealth Advisory Services
  • Real Estate Services for Buyers and Sellers
  • Business Services
  • And More!

Discover more about our Lines of Business to get a feel for where you might start your career:


TDECU Wealth Advisors offer investment advice and financial planning services to Members of TDECU - Your Credit Union. The team consists of experienced financial consultants who work with our clients to take them from where they are today, to where they want to be in the future. The team at TDECU Wealth Advisors works side by side with our clients to gather information, analyze, recommend and implement a tailored strategy designed to manage the unique needs of each client. Continued monitoring and reviews will help to ensure our clients remain on the path to financial freedom. Discover More!

TDECU Insurance Agency, LLC is an independent agency representing an impressive portfolio of top-tier, nationally recognized insurance companies. Our licensed team of insurance professionals is able to compare market offerings and identify the best coverage solutions for our Members for Personal, Business, Health and Life insurance needs. Discover More!

TDECU Business Services Improves Lives by supporting our local business owners will well-thought-out, affordable financial products and services designed to keep them on the grow. We offer robust financial service solutions ranging from deposit products to loans and ancillary services, including customer financing options, credit card processing and payroll and human resource advisory services. Discover More!

TDECU Real Estate, LLC is a full-service agency for buying and selling real estate. We offer special rates and innovative programs and promotions found only at TDECU Real Estate, LLC. Our Real Estate Rewards program has allowed us to return over $1,500,000 in commissions to our Members/Clients. Our total-care service saves Members both time and money when listing or buying a home with TDECU Real Estate, LLC. Discover More!

At TDECU Mortgage, we understand the purchase of a home is one of the biggest decisions our Members will make. Their selection of a lender can determine just how seamless the process is between an accepted offer and unpacking boxes. Our Mortgage Loan Advisors work hard to Improve Lives by combining their expertise with the covenience of our state-of-the-art online loan application dashboard to assist our Members through the home buying process when - and where - they need us. Discover More!


At TDECU, we’re passionate about what we do and we thrive on the moments when we make a difference in our Members’ lives. In 2004, a team of employees put this passion into a living, working and breathing tool to help guide our level of service. Our REAL Standards program is the Reliable, Efficient, Accommodating and Loyal program at the heart of our culture. REAL guides how we interact with our Members, how we work with and encourage each other as a team and how we make an impact on the communities we serve. At TDECU, REAL isn’t just what we do, it’s who we are.


TDECU is devoted to Improving Lives for our Members, and we know to deliver this promise takes world-class talent. That’s why we’re always in the market for talented team members who not only fit the needs of their position, but do so in a way that pushes forward an incredible Member experience through honesty, service, compassion and loyalty.


As the third largest credit union in Texas and one of the largest in the U.S., we are able to provide a one-of-a-kind work environment to ensure each of our employees is encouraged to build a well-rounded foundation for success – both professionally and personally. With perks like tuition reimbursement, professional development and career advancement opportunities, we encourage a balance between professional challenge and reward. We approach each and every day with the belief it is not just how you do your job, but how you take root in our movement to Improve Lives both for our Members – and your fellow employees.

In addition to the benefits listed above, TDECU is also proud to offer:

  • Competitive salaries and incentive packages
  • Paid sick and vacation time
  • 401K contributions
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Paid community volunteer hours


To see a full list of current job openings, please visit


 As of 2016, TDECU has reached $3 billion in loans, and is positioned to reach $3 billion in assets by year’s end. As we continue to grow – both organically and through corporate mergers – we will work hard each and every day to become the primary financial institution for each and every one of our Members by providing unparalleled service and the very best products and services in the market. It’s all a part of Improving Lives. It’s what we do.


Now that we've told you, let our employees tell you:

Jason Schneider is the Vice President of Finance for TDECU. In his last year of undergrad he came toTDECU part time; he knew he wanted to work in banking but wasn't sure exactly what that meant. After graduating he joined us full time, processing accounts payable. But Jason was hungry to learn and so we paid for him to go back to school nights and weekends to earn his MBA. And the buzz began to get around about him: here's a trailblazer that wants to grow. We want to help him.

When we created our Finance division we brought Jason in. It expanded rapidly, as things do around here. Jason suggested that we needed a head of the division and he knew just the right guy. We thought he was right and gave him the job he had earned.


"At our very core, we seek to do the best for our members and employees. It transcends everything we do. Our growth strategy, the philosophy of the  management team, the products we offer, everything. If you understand this, then the opportunities at TDECU are endless. And I mean endless."

Texas Dow Employees Credit Union Reviews

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Recommend to a friend
Approve of CEO
Texas Dow Employees Credit Union President and Chief Executive Officer Stephanie Sherrodd
Stephanie Sherrodd
20 Ratings
  • "Full of Opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wealth Advisory Service Associate in Lake Jackson, TX
    Current Employee - Wealth Advisory Service Associate in Lake Jackson, TX
    Positive Outlook
    Approves of CEO

    I have been working at Texas Dow Employees Credit Union full-time (Less than a year)


    TDECU has started me off with great compensation, offers great benefits, and provides more than adequate paid time off. The team has an upbeat atmosphere who focuses on the customer's success, and I truly value that.


    Can't provide a con at this moment.

See All 31 Reviews

Texas Dow Employees Credit Union Photos

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Texas Dow Employees Credit Union Interviews



Getting an Interview

Getting an Interview





    Teller Interview

    Anonymous Employee in Lake Jackson, TX
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 3 weeks. I interviewed at Texas Dow Employees Credit Union (Lake Jackson, TX).


    Applied online, received a call within a few weeks, had two phone interviews, basic interview, hired the same day. There were no tough questions. Had an interview with both teller supervisors, both very laid back and to the point. There was no blind spots, everything was straight forward. I recommend negotiating your pay during the interview other wise they just tell you what you're going to get take it or leave it. They try to convince you that the paid training will help smooth over the lower pay.

    Interview Questions

    • Why do you believe you will be a good fit? How do you work with others? Tell me how you would handle an angry customer. Explain a time when you failed and how did you fix the problem.   Answer Question
See All 7 Interviews

Texas Dow Employees Credit Union Awards & Accolades

  • Top Work Places, The Houston Chronicle, 2012
  • Top Work Places, The Houston Chronicle, 2013
  • Best of the Best, Victoria Advocate, 2014
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