I worked at Texas Health and Human Services Commission full-time (More than 5 years)
Opportunities to work in social services and move to other agencies are there. The job can be extremely fulfilling and enjoyable if you are comfortable with potentially not being able to promote.
Salary for advisors has not been updated to consider the COL for the Austin and surrounding areas. Overtime may be mandatory regardless of what situations may occur outside an employee's control. Talks of moving toward a telecommuting environment were terminated. Many employees have left due to the intense pressure placed on them as jobs are not being filled.
Advice to Management
Consider how the advisors and clerical staff must be feeling with the extreme pressure placed on them due to the new performance expectations. The pay does not match the level of work expected of the employees which may be why there is such a shortage in employees at this time.
I applied online. The process took 4+ weeks. I interviewed at Texas Health and Human Services Commission.
Applied online a few weeks later received a call to schedule an interview. Interview was easy going job description and a list of questions that you're able to read before answering. A few weeks later received a call with an offer. Overall process took about one month.
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