Working at Texas Trust Credit Union | Glassdoor

Find your next job here

Texas Trust Credit Union Overview

Arlington, TX
201 to 500 employees
Company - Private
Banks & Credit Unions
$1 to $2 billion (USD) per year
Texas Trust exists for one simple purpose: To help build brighter financial futures. Our members are our friends, neighbors, and business leaders, and we've been helping them to live brighter since 1936.

Mission: Building Brighter Financial Futures.

Company Updates

See AllSee All

Texas Trust Credit Union Video

Provided by employer [?]


Texas Trust Credit Union – Why Work For Us?

Texas Trust exists for one simple purpose: To help build brighter financial futures. Our members are our friends, neighbors, and business leaders, and we've been helping them to live brighter since 1936.

Because we know that education is the foundation of bright financial futures, in 2011 we launched a program to give back to area students. A Spirit Debit Rewards card comes with any Texas Trust checking account and with every swipe, Texas Trust donates to the school, district, or organization depicted on the card. In December 2015, we celebrated a milestone when we reached the $1,000,000 mark and with the help of our members we are looking forward to our second million!

Because brighter financial futures begin with a little incentive, we believe our members deserve to be rewarded too. That's why in June 2015 we created our Checking20 account. Eligible members receive up to $20 in bonuses each month by simply doing the things we all do: financing a vehicle, shopping with a credit card, and buying a home. As of March 2017, we've given $924,777 back to our members and we can't wait to celebrate another $1,000,000 milestone.

Because we make decisions with the interests of the greater community at heart and due to our commitment to service "so great our members will brag about it", Texas Trust has grown into a network of neighborhood branches with assets worth over one billion dollars. Despite our phenomenal growth, we maintain the spirit of a member-owned, personal finance cooperative with the same small-town, friendly service we've offered our members since opening our doors. Serving the counties of Dallas, Tarrant, Henderson, and majority of Ellis and Johnson counties, Texas Trust is ready to show you what living brighter is all about.


The Texas Trust Way is more than a motto for Texas Trust. It's the mantra of doing more inside and outside the credit union doors. 


Collaborate, Communicate & Celebrate!

  • Support, trust, and respect others
  • Communicate proactively, work together & share knowledge
  • Encourage 360 degree feedback from other departments
  • Have fun and celebrate successes

Provide Service Others Brag About!

  • Earn trust by acting in the best interest of others
  • Listen, anticipate needs, and offer solutions
  • Educate, remove obstacles and solve problems

Be the Agent of Positive Change!

  • Seek & share knowledge
  • Attack & defeat inefficiencies
  • Reach beyond your comfort zones
  • Balance work & life

Take ownership of what you do!

  • Keep your word, Honor your commitments
  • Do the right thing, even when no one is watching 


Texas Trust Credit Union believes in giving profits directly back to our members, that's what makes us different from banks.

Our membership is made up of our friends, neighbors, and business leaders, and we've been helping them to live brighter since 1936. We are proud to give our profits back to our members every year. That’s money and time back into our community. Back into our area schools and students. And back to our members pockets.


We at Texas Trust firmly believe that our employees drive the success of the credit union. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the thrill of working as a team to create a satisfying outcome for our members.


At Texas Trust we try and set ourselves apart from other credit unions and banks by making a difference in the lives of our employees. Knowing that we care is what makes us attract good people, and keep them.  Our vitality depends on the quality of our employees. 

That's why, at Texas Trust we give you "stuff".  Stuff that will help you with career growth, education and development, work-life balance and so much more.


Your future has never looked brighter.  As an employee of Texas Trust you receive many valuable benefits and services.  It’s one of the ways Texas Trust wants to say “Thank You”.     

  • Medical & Dental coverage, because your health and your family’s health is an important gift that needs to be looked after.
  • Insurance coverage to get you through those rough patches in life.  


It really does get sweeter.  Our employees have access to more than just health and dental insurance.  We have sweetened the pot with benefits that are just outright awesome!   

  • Wellness benefits with access to gyms, wellness centres, on-site bootcamps and yoga
  • Learning and development opportunities to fast-track your career
  • Financial wellness tools to help you plan for the future

Texas Trust Credit Union Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Texas Trust Credit Union President and CEO Jim Minge
Jim Minge
13 Ratings
  • "This is an awesome place to be!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Service Advisor in Arlington, TX
    Former Employee - Online Service Advisor in Arlington, TX
    Positive Outlook
    Approves of CEO

    I worked at Texas Trust Credit Union full-time (More than 3 years)


    Management is great, pay is good, and coworkers are awesome. Texas Trust provides an awesome culture for their employees.


    I don't have any cons to express.

See All 36 Reviews

Texas Trust Credit Union Photos

Texas Trust Credit Union photo of: Team B getting ready to volunteer
Texas Trust Credit Union photo of: Renovated Executive Boardroom
Texas Trust Credit Union photo of: Renovated Service Center Lobby
Texas Trust Credit Union photo of: Renovated Headquarters Building
Texas Trust Credit Union photo of: Packing up canned foods
Texas Trust Credit Union photo of: Organizing the Kitchen Pantry
See All PhotosSee All

Texas Trust Credit Union Interviews



Getting an Interview

Getting an Interview





    Teller Interview

    Anonymous Interview Candidate in Arlington, TX
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Texas Trust Credit Union (Arlington, TX).


    process took about 2 weeks. I did not receive an offer past the interview.
    I applied online, through their site. the next day, I received an email requesting a digital interview (I hate those. I tend to get too comfortable and ramble, because I'm interviewing in the comfort of my home, but I guess that's the point). After the standard three business days, I decided to just call and check where I was in the process. The recruiter said she hadn't gotten to it yet, but by the end of the week she invited me in for an in-person interview. Most of the interview had already been conducted digitally I guess the in-person questions were more personal get-to-know-you questions (still professionally relevant, of course). She was very likable, and I found the questions challenging but very interesting. I also presented my questions (vertical job growth, expectations, challenges, goals to set, etc.). I honestly thought I was in, but a couple of days letter, I got an email saying otherwise. Overall, I thought recruiting process was challenging, but very simple.

    Interview Questions

    • describe a time when you had to serve/help a difficult or angry customer?   Answer Question
See All 7 Interviews

Texas Trust Credit Union Awards & Accolades

  • Three Diamond Awards for Outstanding Marketing & Business Development, The Credit Union National Association, 2016
  • Carat Award for Greatest Impact in the Community, CUNA, 2016
  • Readers Choice Best Financial Institution, The Focus Daily News - Cedar Hill, 2015
  • Best Credit Union in Mansfield, The Mansfield News-Mirror, 2015
  • All Stars 2016, Arlington Today Magazine, 2016
See More

Work at Texas Trust Credit Union? Share Your Experiences

Texas Trust Credit Union
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate