The Advisory Board Company Career Overview | Glassdoor

The Advisory Board Company Overview

Washington, DC
1001 to 5000 employees
1979
Company - Public (ABCO)
$500 million to $1 billion (USD) per year
Since our founding in 1979, we have grown from a small think tank in a single apartment into a global firm spanning 13 offices on three continents. And while our impact on health care and higher education has multiplied over the decades, our commitment to members ... Read more

Mission: Our mission is to make health care better, education smarter, and our communities stronger.

At The Advisory Board Company, we believe that we can change the world—in partnership with our members, we transform health care and higher education ... Read more

Company Updates

  • We're thrilled to be featured in the top 20 of Healthcare Informatics "Top 100 Health IT Companies by Revenue" - thanks to our members for letting us have an impact, and to our staff for getting us there! http://glassdoor.com/slink.htm?key=vQEw3

    | Healthcare Informatics Magazine | Health IT | Information Technology

    Healthcare Informatics Magazine | Health IT | Information Technology

  • The Advisory Board Company is proud to #StandForEqualPay, committing to paying equitably for equal work and experience at the firm, as well as striving to close the gender pay gap in our communities. #EqualPayDay http://gldr.co/2ny3jBL

    3,000+ Companies That #StandForEqualPay

    These 3,000+ companies are taking a stand for equal pay.

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The Advisory Board Company – Why Work For Us?


There's something that's different about working at the Advisory Board: The challenges. The language. The people. The smarts.

It's the way we obsess over the details. It's how we inspire each other to improve. It's the generous ways we treat others.

It's what drives us. That our insight can save a mother's life, strengthen a community, change the world. Learn more about who we are.

Our mission is to make health care better, education smarter, and our communities stronger.

At The Advisory Board Company, we believe that we can change the world—in partnership with our members, we transform health care and higher education, strengthening communities across the nation and around the globe.

Our culture is distinct and essential to our success, and it begins with our team. We seek out bright, curious, engaging people; by supporting their growth, we nurture dynamic careers and position our employees to make a real difference.

And while the Advisory Board's impact on health care and higher education has grown over the decades, our inherent values haven't changed. Here are the principles that guide us in our work.

We believe in the Force of Insight. Inspired ideas aren’t enough—our team discovers the keys to excellent performance. We craft every aspect of Advisory Board research, software, and implementation guidance to empower our members to solve their most vexing problems.

We understand the Power of Language. Even the best insights will fail if they aren’t communicated effectively. Whether through words, images, or code, we strive for simplicity, clarity, and beauty in our work, with the goal of helping our members focus on the most critical, actionable information.

We Run to Criticism. We aspire to be our members’ trusted advisor and strategic partner. At the same time, we ask members to guide our work and challenge us, which means continually seeking feedback and making improvements.

We approach our work with a Spirit of Generosity. We strive to serve everyone—colleagues, members, community partners, shareholders—beyond expectation, and with appreciation in every encounter.



Our commitment to social responsibility

Every decision we make as a company is focused on using our talent and resources to improve the world—through our member-facing work, our volunteerism, and the ethical way we conduct our business.

It’s why we've created a culture of serving members and volunteer partners beyond expectation, and it’s why in 2013, 100% of our staff participated in service activities. Learn more about our Community Impact program and our commitment to creating an ethically run, diverse, environmentally sustainable, and service-oriented company.

Community Impact - The Advisory Board


The Advisory Board Company Reviews

3.5
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The Advisory Board Company CEO and Director Robert W. Musslewhite
Robert W. Musslewhite
463 Ratings
  • Featured Review

    Helpful (41)

    "Meaningful work in a changing market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Advisory Board Company full-time (More than a year)

    Pros

    I've been with the firm long enough to understand how things actually work internally, but not so long that I'm insulated from the realities of working elsewhere. I've waited to post a review until I felt like I could lay out both the positives and negatives of working here, because both exist.

    No review is going to be comprehensive, but overall the biggest positives of ABC are:

    1. We do genuinely meaningful work in health care and higher education, and the vast majority of employees/leaders are truly bought in to the mission. There's a real sense of purpose among the groups I've been exposed to (which is a lot of them across both businesses and multiple locations), and not the kind of manufactured kool-aid drinking you might see behind a new widget for a banking company. People come (and stay) at ABC because they believe the firm's work has a real and lasting impact on people's lives. And it does.

    2. Generally speaking, the people are incredible. Even negative reviews seem to agree, and while there are young managers in some places, the firm invests heavily in providing growth opportunities and the training to level up in your career. Everyone's mileage will vary, but I've had the best managers of my career at ABC and have been given more autonomy to be creative (while getting my job done) here than anywhere else I've worked.

    3. The culture is authentic. The firm's proud of it and isn't shy about selling it, but the community- and wellness-focused culture is real and goes deep. Employees really do volunteer during the work day. People do, in general, have flexibility in their work schedule to balance it with the demands of personal life. We get an insane amount of PTO which we are actually encouraged to use, and the other benefits support a strong work/life balance.

    4. There's a lot of opportunity to grow and advance. ABC's products and services span a wide range, and charting a path through different departments/positions is encouraged and supported. The firm sells that to potential candidates, and I was skeptical that it would really be something they support, but I've seen it happen regularly at very junior and very senior levels. They can't/won't create dream jobs out of thin air, but both business leaders and HR seem to genuinely believe that helping employees move into new roles aligned with their interests is good for business and good for employees.

    Cons

    Is it perfect? Of course not. Some downsides and challenges are:

    1. The organizational structure is downright complicated. Some of this seems to be because of the way the company has grown over time, but it's hard (particularly as a new employee) to have a strong grasp of how all the pieces fit together. If your role doesn't require exposure to other parts of the business, you probably won't know much about it unless you go out of your way to learn. That said, in an effort address the org complexity as well as the slow growth on the health care side of the business...

    2. ...the health care side of the business restructured and roles were eliminated. This was hard and kind of scary, and I personally had friends and colleagues who were affected. That said, I think most people could see a strategic shift for health care was long overdue, and senior leadership has been falling all over itself in eagerness to explain the strategy and how it will streamline and focus the business on the path back to growth. In general there's a lot of uncertainty in the health care market post-election (potential repeal of ACA, etc.), so it's a challenging time to be in this business and ABC's going to have to place the right bets in a dynamic environment. The education part of the business seems to growing like crazy.

    3. If you aren't based in DC, your reality is (by default) going to be a little different. You aren't going to have as many executive visits/presentations, and you may be a remote participant in some of the large-scale things that go on at the DC headquarters. Each non-DC office seems to have its own local thing going, and in some ways that uniqueness is fun, but the groups can also feel isolated. That may be more a reality of a geographically dispersed business than something particular to ABC, but it's worth noting.

    Advice to Management

    Continue to (over)communicate the new health care strategy and be transparent on how we're doing against it, continue to invest in career development for employees, continue focusing on work/life balance, and continue to be mission-driven (again, it's why people come and why people stay).

See All 798 Reviews

The Advisory Board Company Photos

The Advisory Board Company photo of: Austin Office
The Advisory Board Company photo of: Employee Workspaces
The Advisory Board Company photo of: Austin Space
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The Advisory Board Company Interviews

Experience

Experience
44%
32%
22%

Getting an Interview

Getting an Interview
55%
26%
10%
4
1
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Difficulty

2.8
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  1. Helpful (3)  

    Analyst Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at The Advisory Board Company (Washington, DC).

    Interview

    Two Months of Unrequited Love

    Somehow my well-intended application to ABC turned into a 2-month-long tragic saga of unrequited love.

    This begins with a phone interview that went well enough for an invite to DC, in which I had to pay my own expenses.

    The day before the in-office visit I was told that one of the positions had been filled. My in-office visit went very well, and I met several people on the finance team. I felt that they liked me it was a great fit. I was also asked to stay for an additional, unscheduled interview (I read on gd that this was a 'good sign').

    A few days later, I got an email saying that based off of the "strength" of my interviews they would also like to consider me for another position, which came w another phone interview.

    She's Just Not That Into You: then the email chain began. At least 2x a week I had to call & email the recruiter to find out the status of my app—she only did the bare minimum in contacting me. She consistently took days to respond and calls always went to voicemail. I wondered if she was even in the office--the general recruiting line also didn't pick up. At one point I had to contact another recruiter to just get her to email back. Every email only consisted of generic "we're still processing your app."

    Several weeks pass. ABC remained my top choice. The recruiter had now given me the impression that they were sorting out the details & were likely to hire me. I rejected another offer bc of this impression. After I told her about my othe offer, she said something to the effect of “we should have an update for you in the next few days”—explicitly encouraging me about my application to ABC.

    In every email I got from her she said that they were "expediting" my application and she would "hope to get back to me" by the end of the week. Every week was the same story. She probably told me 25 times that they were "expediting my request" or "expediting the process" or "expediting my application."

    I then get an email over a month later inviting me to interview again at the DC office with 2 other individuals on the finance team. I thought this was odd, but I was happy to do it bc I was eager about and hoped this would seal the deal. Again, this was at my own expense, but seemed worth it bc these interviews went very well.

    After, I was told by the recruiter that I "should" be hearing back in one week. At this point, given the time, money, effort, and positive feedback from the recruiter I felt very confident about it.

    Every indication I got from my recruiter about the lengthy process was that it wasn't me, it was them, and the "recruiting process was longer" than it used to be, etc. All while this was happening, I was reading in the news about United Health's talks to acquire ABC, so I assumed (no word on this from anyone I spoke to at ABC) that this was part of the reason why they were stalling my hiring (especially for an internal finance position).

    The Betrayal: After this second in-office interview, two weeks pass and I receive an AUTOMATED EMAIL saying that the analyst position was filled. This whole time, they had been interviewing someone else and stringing me along.

    Seeking Closure: I emailed my recruiter asking for some feedback: after all, we had been in contact ALL summer and I'm on the hunt for my first job--this would have great value. She, in true form, didn't answer my question. She sent me a generic form-letter response saying that "there are so many applicants" and "they will keep my resume on file." I understand that I'm not the perfect candidate for every job, but the impression that ABC gave me was that they needed to sort out things themselves before they could hire me--something rather believable in the context of the acquisition rumors I read on credible business news outlets.

    The Advisory Board really needs to rethink the treatment of their applicants. I would be embarrassed if I were overseeing a recruiting office that lead to this saga. Obviously, there are larger forces in play when hiring an applicant, and not all of this was my recruiter's fault. I was extremely patient and understanding while they were actually mistreating and misleading me. My recruiter was distant and ALWAYS unreachable. It's very weird for a company that prides itself on company culture.

    While I was once gung-ho for ABC, the stringing-along, ending with an automatic rejection email, will prevent me from ever considering ABC again. They clearly do not understand how to conduct an efficient and pleasant recruiting process—not to mention how difficult and trying it is to find your first job.

    This recruiting process has left me with a horrible impression of ABC. I suggest to all who consider applying here—which also applies to dating—to take what your recruiters say with a grain of salt--do not put up with them the way I did: you might end up getting your heart broken.

    Interview Questions

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The Advisory Board Company Awards & Accolades

  • 100 Best Companies, Working Mother Magazine, 2015
  • HCI 100, Healthcare Informatics, 2015
  • Best Places to Work in Healthcare, Modern Healthcare, 2015
  • Most Innovative Growth Companies, Forbes, 2014
  • Top Workplaces, The Austin American-Statesman, 2014
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