Working at The CBE Group | Glassdoor

The CBE Group Overview

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Cedar Falls, IA
501 to 1000 employees
1933
Company - Private
Finance
$25 to $50 million (USD) per year
NCO, iQor
Founded in 1933, CBE Companies is a global provider of outsourced call center solutions focused on connecting people to solutions. The company specializes in receivables management, fraud and customer care services. This narrow focus enables the company to be an expert in every ... Read more

The CBE Group Reviews

3.1
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Recommend to a friend
Approve of CEO
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Thomas R Penaluna
30 Ratings
  • "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in New Braunfels, TX
    Current Employee - Fraud Analyst in New Braunfels, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBE Group full-time (More than a year)

    Pros

    Great People, Caring Staff
    Lots of OT
    Good training program
    If you are there to work, it's a great place to be. If you are there to mess around and socialize, might not be the best fit.

    Cons

    Typical call center drama among employees

See All 62 Reviews

The CBE Group Photos

The CBE Group photo of: CBE's Corporate office
The CBE Group photo of: Volunteerism
The CBE Group photo of: CBE's United Way committee
The CBE Group photo of: Exterior CF Location
The CBE Group photo of: President
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The CBE Group Interviews

Experience

Experience
50%
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30%

Getting an Interview

Getting an Interview
60%
20%
10%
10

Difficulty

2.3
Average

Difficulty

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  1.  

    Human Resources Interview

    Anonymous Interview Candidate in New Braunfels, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at The CBE Group (New Braunfels, TX).

    Interview

    The worst interview I have ever had!

    I still remember this interview even if it was almost 2 years ago. A recruiter (lady) contacted me in regards to the HR Internship I applied for. We sent various emails and I replied with my contact information. The day of the interview, I replied via phone and entered a wrong digit and sent it. She called me late saying it was my fault due to my error. I apolgized and explained to her i was sorry for the inconvenience. During the whole interview she was VERY rude and acted like she did not want to interview me because of the error I had made even though the other emails had my correct number. After she finished asking the questions, i asked about the company..BIG MISTAKE! she replied saying "what do you not understand?"

    The best question she asked me: How are you with paying attention to detail? because you put the wrong digit?

    Clearly she was upset and I thanked her for her time. I did not hear back from her until I decided to email her. She replied that they went with another candidate.

    Advice: If you were so angry about my phone number, you shouldn't have interviewed me. You should never get upset or seem rude as a recruiter.

    Interview Questions

    • How are you with paying attention to detail?   1 Answer
See All 10 Interviews

The CBE Group Awards & Accolades

  • Employer of Choice, Waterloo-Cedar Falls Courier, 2015
  • Top Workplaces, The Des Moines Register, 2015
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The CBE Group Locations

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