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The Cigna Group

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The Cigna Group

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Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed ...
Mission: To improve the health, well-being and peace of mind of those we serve.

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The Cigna Group Reviews

The Cigna Group5341
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The Cigna Group President and CEO David Cordani
David Cordani
2,578 Ratings
    Customer Service Representative
    Current Employee, more than 1 year
    Hartford, CT
    CEO Approval
    Business Outlook


    Great culture and most of my colleagues are wonderful. Working from home can be a benefit for many, flexible shifts, decent benefits, and supposed career growth. A good manager/supervisor is vitally important to how you feel about Cigna.


    Low pay for a difficult, stressful, emotionally draining position. Not even an encyclopedia can handle all the information you are supposed to know. Supervisors are hard to reach for assistance, a good one can help you keep your sanity and make a world of difference in how your day is. But if you're lucky enough to get a crap supervisor who does nothing to get to know you or assist you can bring you down considerably. There are many, many questions you will have and the most common answer you will get is someone telling you to use Knowledge Exchange, or Cigna's internal Google. The problem with that it can take a long time to create a question that the AI will give an accurate answer to. That can be very inefficient, and even more difficult to do with a customer on the line continually asking questions or making it clear that it's taking too long. So even just providing the correct article to look up would help, but that is not how it's done, and with a manager who's too busy to ever get back to you, good luck. figuring things out. The rate of Band 1 employees getting promoted to better positions is extremely low. Hard to feel a lot of warmth for a job like this- they are always hiring for this position because it's a revolving door entry level position.

    See All 5,844 Reviews

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    The Cigna Group Interviews

    Getting an Interview
    Applied online61%
    Campus Recruiting16%

    1. Business Analyst Interview

      Anonymous Employee in United States
      Accepted Offer
      Positive Experience
      Average Interview


      Well organized interview process. Engaged with hiring manager directly and set clear expectations for next steps. Transparent in communication and timely. Met with team members and leadership peers allowing for diverse perspectives and big picture understanding of role.

      Tell me a time when you made a mistake.

      Answer Question

    See All 1,247 interviews

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    The Cigna Group FAQ

    (63 Questions)

    All answers shown come directly from The Cigna Group Reviews and are not edited or altered.

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    What are perks and other benefits like at The Cigna Group?

    ...Work life balance, management support, communication, work from home, benefits, employee perks, generous salary a d 401K match, quick to address/acknowledge employees when things occur outside of work that may effect employees....

    September 12, 2021

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    People Also Ask about The Cigna Group

    Employees rate The Cigna Group 3.6 out of 5 stars based on 5,341 anonymous reviews on Glassdoor.

    To get a job at The Cigna Group, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at The Cigna Group and prepare for tough questions.

    Overall, 63% of employees would recommend working at The Cigna Group to a friend. This is based on 5,341 anonymously submitted reviews on Glassdoor.

    63% of job seekers rate their interview experience at The Cigna Group as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at The Cigna Group.

    61% of employees think that The Cigna Group has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    The Cigna Group Locations

    • Bloomfield, CT
    • Centennial, CO
    • Claymont, DE
    • Denver, CO
    • Englewood, CO
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