Working at The Connection | Glassdoor

The Connection Overview

Burnsville, MN
1001 to 5000 employees
1981
Company - Private
Business Services
Unknown / Non-Applicable
24-7 Intouch, Alorica, Servicom

Working at The Connection

The Connection provides outsourced customer service and technical support solutions for organizations looking for additional help connecting with their customers.

The Connection offers both inbound and outbound project support providing sales order ... Read more

The Connection Reviews

3.3
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Recommend to a friend
Approve of CEO
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Fred Weiner
27 Ratings
  • Helpful (1)

    "Jamestown CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Connection full-time

    Pros

    -hands on leadership
    -full time hours
    -contests
    -great coworkers

    Cons

    - the building is horrible!!

    Advice to Management

    fix the building

See All 56 Reviews

The Connection Photos

The Connection photo of: The Connection Front Office Meeting Space
The Connection photo of: Rockford Call Center
The Connection photo of: Rockford Call Center
The Connection photo of: The Connection New Employee Training
The Connection photo of: The Connection Workforce Team Member
The Connection photo of: The Connection Lounge & Employee Break Room
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The Connection Interviews

Experience

Experience
53%
46%
0%

Getting an Interview

Getting an Interview
42%
42%
14%

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Case Manager Interview

    Anonymous Interview Candidate in Hartford, CT
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Connection (Hartford, CT) in September 2017.

    Interview

    They had a list of questions from which they asked the questions from. It was the program manager and her supervisor doing the interview. It was an okay experience nothing that you can't answer or be prepared for

    Interview Questions

    • Describe a time you disagreed with your supervisor and what was the outcome.   1 Answer
See All 14 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vIMCw

    Blog

    The Connection®, a provider of contact center solutions based out of Burnsville, MN, provides over 1,000 turkeys to corporate and contact center employees for the holidays. For its annual "thank you" to all its employees, The Connection® Contact Centers provided Holiday turkeys to its employees providing over 1,000 turkeys to employees to their corporate office and three call center locations nationwide.

  • Annual Back to School Backpack Program at The Connection! For children to succeed in school, they need to have the right tools: pencils, pens, crayons and something to carry them in, a backpack. The Connection provides backpacks and school supplies for our employee’s children and grandchildren each year. This program helps our employees kick off the new school year right!

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The Connection Awards & Accolades

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