Working at The Creative Group | Glassdoor

The Creative Group Overview

Menlo Park, CA
1 to 50 employees
Robert Half
Company - Public
Business Services
$2 to $5 billion (USD) per year
The Creative Group (TCG) is a leader among creative and marketing staffing agencies. We specialize in connecting talented, creative professionals with companies looking to hire interactive, design, marketing, advertising and public relations talent on a project, contract-to-hire ... Read more

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The Creative Group – Why Work For Us?


The Creative Group is a leader among creative and marketing staffing agencies. We specialize in connecting talented, creative professionals with companies looking to hire interactive, design, marketing, advertising and public relations talent. As the creative and design staffing division of Robert Half, we offer flexible solutions to meet companies' project, contract-to-hire and full-time employment needs. Through our parent company, we also have the resources to support organizations' temporary and full-time staffing needs in the areas of technology, accounting, finance, administrative and legal.

The Creative Group is a creative and design staffing agency that is well-connected to the communities we serve. We have built valuable relationships with top industry organizations, including AIGA, the American Advertising Federation, Graphic Design USA, HOW and Rhode Island School of Design. We also have an exclusive relationship with The Wall Street Journal. For this reason, working with The Creative Group gives companies and individual professionals a unique advantage over other creative and marketing staffing agencies.

With creative and design staffing agencies located in major markets across the United States and Canada, The Creative Group is proud to serve as a respected community partner in the cities where we live and work. 

Robert Half
The Creative Group is a division of Robert Half. Our specialized staffing divisions place professionals in the finance and accounting, information technology, legal, administrative, and marketing and creative industries. Robert Half also is the parent company of Protiviti, a leading provider of independent internal audit and business and technology risk consulting services.

Robert Half once again was named to FORTUNE® magazine’s list of “World’s Most Admired Companies” and was the highest-ranked staffing firm. (March 1, 2016)


As a creative professional, you deserve to be in creative jobs producing award-winning work for innovative companies. The Creative Group can help you do just that by matching you with projects tailored to your specific expertise and preferences. We pride ourselves on helping you find graphic design jobs and marketing jobs that suit both your skills and your personal goals. Our trained staffing managers understand your passion for your work and do their best to find creative jobs that are the best fit for you.

There are so many benefits of working with us. We offer career resources, including tips for writing a resume and cover letter and portfolio recommendations to help you land the best creative jobs available. We also provide feedback and advice on interviewing for marketing jobs and graphic design jobs, and we offer a variety of informative books, guides and webcasts for those seeking specific creative jobs. Read testimonials from job seekers just like you who have benefitted from The Creative Group's resources and connections.

As a temporary professional working with The Creative Group, you are eligible for our benefits package, which includes:

Free Online Training 
Free access to our extensive Online Training program upon registration.

Group Health, Life and Disability Insurance* 
Access to insurance packages, including health plans that meet the individual mandate requirements of the Affordable Care Act. These packages provide you a wide range of benefit options, including medical, prescription drugs, dental, vision, term life with accidental death benefit and short-term disability plans. Coverage is available to both you and your eligible dependents. The cost is conveniently deducted from your weekly paychecks on an after-tax basis. 

Voluntary Benefits Program*
The Creative Group provides you with access to various coverages including auto, homeowners, renters, long-term care and pet insurance.

Enables you to make pre-tax deferrals through payroll deductions to save for your retirement. Contact your staffing managers for details on eligibility.

Holiday Pay* 
You can receive additional pay on designated holidays after you work a minimum number of hours with The Creative Group.

Tuition Reimbursement 
In school or thinking about enrolling? The Creative Group can help you foot the bill. Program pre-approval is required.

Referral Bonuses 
Know a friend who might be interested in working with The Creative Group? Refer a friend and you may be eligible to receive a cash bonus.

*Only available only in the United States. Please note that all benefit plans and products may not be available in every state.

Tracy Emken

Tracy Emken, Princeton, N.J.

"Robert Half understands the importance of recognizing employees for their dedication and achievements. Excellence is rewarded here. I've never had an employer that made me feel this valued, empowered or motivated to succeed."





Brian Hitchen

Brian Hitchen, Sydney

"The company, and in particular my managers at the time, really supported me … They provided training and mentoring, and I emerged a better supervisor as a result, with skills that still serve me well today."





Mark Hopkins

Mark Hopkins, San Ramon, Calif.

"Robert Half has supported my career development by giving me the opportunity and the training to explore new career paths. This cannot be overstated because it's allowed me to grow and evolve professionally."





Nikki Roberts

Nikki Roberts, San Ramon, Calif.

"Since joining Robert Half, I have held seven different roles, ranging from finance to IT, and I've worked in multiple countries."






Neil Owen

Neil Owen, London

"I started my career with Robert Half as a resourcer in London, focusing on recruitment in banking and capital markets. With hard work and support from management, I steadily advanced. I'm now a director and feel lucky to be in a position where I can help others reach their goals."



At the heart of our business are people – our employees, our clients, the job candidates we place, and those who make up the communities in which we live and work.

Our philanthropic program, called Leading by Example, includes matching gifts, volunteerism, national partnerships and other outreach initiatives.

We host an annual suit drive to provide disadvantaged job seekers with professional attire and holiday drives, which benefit Dress for Success and Boys & Girls Clubs, respectively. We also support a number of youth-oriented, health and workforce development nonprofits through our other national partnerships and grants programs.

Read our corporate citizenship report to learn more about Robert Half's ongoing commitment to the people and businesses we serve through our diversity, education, professional development and environmental stewardship programs.

The Creative Group Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
The Creative Group Chairman and Chief Executive Officer Harold M. Messmer Jr.
Harold M. Messmer Jr.
37 Ratings
  • Helpful (1)

    "Excellent opportunity that has led to 5 years of repeat contracts with a great client"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in San Jose, CA
    Former Employee - Contractor in San Jose, CA
    Positive Outlook
    No opinion of CEO

    I worked at The Creative Group full-time (More than 3 years)


    - Got to participate in a major event creating and editing presentations
    - TCG made the process very easy for me and made sure I received payment in a timely manner
    - Really appreciated that the recruiter I worked with cared about my work experience and interests to find the perfect fit, rather than the first thing that came across her desk


    - Communication was occasionally mishandled, mostly with Robert Half's corporate office, not TCG per se. They had some fairly rude and unhelpful people on the phone when I needed to amend a timesheet for overtime.

    Advice to Management

    Keep up the excellent work digging deep into each contractor's background to unlock their talents and finding a solution for companies. Try to keep your recruiters for a bit longer; the tenure seems very short, and over the years, the newer people seem more overwhelmed and less motivated.

    Advice to Robert Half beyond TCG: although a contractor is not a "customer", anyone in the company who interacts with contractors needs to be a competent communicator. Especially for tech jobs, we run the market, and you cannot afford to scare off talent with obnoxious and unhelpful payroll staff. Monitor calls, put a (better) system in place, and ask contractors for feedback if you don't already.

See All 257 Reviews

The Creative Group Photos

The Creative Group photo of: Our team looking fabulous at the Art Director's Club of Philadelphia's 86th Annual Louix Awards Show.
The Creative Group photo of: Our St. Louis team representing TCG at the UMSL Digital Conference on April 16-17, 2015.
The Creative Group photo of: Our Seattle team celebrating a team member’s birthday.
The Creative Group photo of: Members of our Phoenix team mountain climbing after work.
The Creative Group photo of: Members of our Minneapolis team with TCG executive director, Diane Domeyer, at Head, Heart, Hand: AIGA Design Conference 2013.
The Creative Group photo of: Our Atlanta team packs food at the Atlanta Community Food Bank
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The Creative Group Interviews



Getting an Interview

Getting an Interview




  1. Helpful (4)  

    Account Coordinator Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at The Creative Group in June 2017.


    I applied to work for the Creative Group as an Account Coordinator. Less than an hour later I received a phone call and the recruiter told me that while I didn't have enough experience for the role, they would be interested in trying to "help" me by trying to find me a position with one of their clients. She told me that since I am a recent graduate I wouldn't be able to find anything other than a contract position, and when I informed her that I was not interested in working with them she said that it would be "extremely difficult" for me to find a job without them. I received a call later from another recruiter and when I informed her that I had already told another recruiter that I was not interested, she again tried to hint that I would not be able to find a job without their help. Afterwards, I received a LinkedIn request from the same recruiter, and I have a feeling that I will continue to hear from them in the future, Recent graduates, look out. They are looking for people who are worried and try to prey on your insecurities and convince you that you will never find a job without their help. Absolutely no interest in working with or working for this company in the future.

    Interview Questions

See All 99 Interviews

The Creative Group Awards & Accolades

  • America's Best Professional Recruiting Firms, Forbes, 2017
  • World’s Most Admired Companies, Fortune Magazine, 2017
  • World's Most Admired Companies, Fortune Magazine, 2016
  • World's Most Admired Companies(Robert Half International Inc.), Fortune Magazine, 2015
  • Best Places to Work in the Bay Area(Robert Half International Inc.), San Francisco Business Times and the Silicon Valley Business Journal, 2015
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