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The Linde Group, Inc Overview

Emeryville, CA
51 to 200 employees
1989
Company - Private
IT Services
$10 to $25 million (USD) per year
We're a human-focused IT consulting company that is centered on supporting the technologies and ecosystems of Apple, Microsoft, and Google. We have the most amazing collection of clients (you can read about at least two of them just about every day on the front ... Read more

Mission: We're on a mission to save the world from bad IT. We're doing it by focusing on building great relationships, hiring and developing great people, and doing excellent best-practices-based work. We're building an elite team of ... Read more

Company Updates

  • 3 new employees and we're still growing! If you have exceptional people skills & desktop to senior tech skills (we train!), please check out our ads: http://glassdoor.com/slink.htm?key=vQvOi
    We are also looking for non-technical Team Managers. Join our amazing team!

    The Linde Group, Inc Jobs

    Search job openings at The Linde Group, Inc. 10 The Linde Group, Inc jobs including salaries, ratings, and reviews, posted by The Linde Group, Inc employees.

  • We've outgrown our new office (in under 1.5 years). So, later this month, we're moving to >2x our space! We're excited for our new kitchens and tons of meeting rooms. We added 3 people in January, and we need more! Check out our ads and join us!

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The Linde Group, Inc – Why Work For Us?


We can say a lot about our company. And most of it would even be good! :)

But we are even happier when other people say nice things about us. Google us: You'll find reviews from customers and from former employees on sites like this one, yelp, and Apple's Consultant Network. We feel pretty good about the things people have written.

We also have the most amazing client list on the planet. Just about every day, you can read about at least two of our clients on the front page of nytimes.com. How many consulting companies can say that?

If you're looking to join an elite and supportive team that works with the largest clients in the bay area, read on.

The Linde Group (www.lindegroup.com) is a human-focused technology company. Our consultants talk with our clients and advise them after carefully listening to their concerns. We write up our ideas in full paragraphs. We love the art of the timely and relevant follow-up call or email. We are thoughtful about presenting ourselves well. We help our clients think ahead to future needs, design new and effective ways to accomplish their goals, and safeguard their businesses. We understand their different roles and the demands on them and their workflow. When those demands converge with technology, we approach their human and business needs with as much energy as we do their technical ones. We are a technology company, but the way we listen, think, talk, and relate to others makes us who we are.

Our company and culture are based on four core values:

-Act with integrity
-Assume responsibility
-Build great relationships
-Make it better

Most of our work is regularly scheduled ongoing support. We manage workstations, servers, and networks. We are our clients' outsourced IT support and administration. And while we CAN do everything remotely, we strongly believe in face-to-face interaction between our team and our clients. That enables us to cement multi-year relationships. We help clients get the most out of their technology investment, and we do it with a sense of humor and a sense of mission that no other company provides.

Our clients use Macs and Windows and range in size from 10 workstations to 20,000. We've provided our expertise to some of the largest organizations in the Bay Area, including a couple of networking products companies that you've heard of, the largest biotech firm and a few smaller ones, that company making really great animated films, some government agencies, those "sharing economy" companies, a couple of insurance companies, and a global design firm or two.

In addition to ongoing support, we also work on projects, small and large. We've integrated Macs and iOS devices into our clients' AD infrastructures, fixed their Kerberos implementations, created the endpoint management solutions, architected multi-location and multi-language imaging and deployment systems, migrated them to/from AD and OD, and engineered their BYOD solutions and security models.

We really like our clients, and we treat them well. We really like our employees, too. That's why everything we do is structured to provide them with the most predictable schedule in our industry. We have developed a proactive business model that focuses us on preventing rather than simply reacting to IT problems. At times, we need to respond to an emergency or work the occasional weekend, but that's rare. We don't want the inconvenience of downtime and emergencies any more than our clients do. Avoiding those is better for our clients and for our team.

You've likely never worked for a company likes ours. Chances are pretty good you've never heard of a company that works like ours. There are so many things that make us different. Here are just a few:

  • We treat all our people like people. More than that, we treat each of them like the individuals they are. Come work with us and you'll be seen, noticed, and cared for in a way that is specific to you. You'll have a career plan and training that is based on how and where you want to grow. Grow fast or at a more leisurely pace. It's up to you.
  • Our team managers exist to take care of you. They are the scaffolding that lifts you up to enable you to do the great work that we pride ourselves on and that our clients have come to know us for. Working on a project over the weekend? Your team manager is going to bring you food. She will probably even hang out with you and keep you company for a few hours.
  • Unlike all of our competitors, we have found ways to create IT infrastructures that reduce unexpected downtime to nearly zero. That means we experience close to zero emergencies. You read that right. Want proof? Our After Hours phone number rings our CEOs cell phone. That's because it only rings once or twice a month across our entire client base. How does that compare to the firefighting you see at most IT consultancies?
  • Unlike all of our competitors, we have no sales people. Not one. All of our work comes to us — by referrals, by reputation. And we're growing faster than we can find great people.
  • Unlike all of our competitors, we only grow at the rate we find great people. We're building a team of A-Players. What some call, "stunning colleagues." We’d rather turn away work than risk diluting our team with anything other than the best.
  • Everyone on our team loves to share information with each other. It’s an amazing opportunity to learn from the best.
  • We’re transparent when we make a mistake and we share our mistakes so that we can all learn from them.
  • No one has a client list like we do. Our clients include small businesses as well as most of the largest and well-known companies in the bay area. Who are or have been our clients over the years? Banks (the two biggest ones you can think of in the bay area), pharmaceutical companies (including the largest installation of Macs), the largest sharing-economy companies, the fastest growing social networks, the fastest growing business communication tool, and a certain company that makes animated films.
  • We’re professional, but not stuffy. We know how to work and play hard. We keep things fun and funny.

If you think you’ve got what it takes, come check us out!

We provide top shelf IT service with a personal touch.

Systems Integration
We've integrated Macs and iOS devices into our clients' AD infrastructures, fixed their Kerberos implementations, architected multi-location and multi-language imaging systems, migrated them to/from AD and OD, spun up Okta and OneLogin, and engineered their BYOD solutions and security models.
You know that scene where R2D2 disables the trash compactor on the detention level of the Death Star? That's us — integrating systems, saving the Rebels, and sometimes making beepy noises.


Custom Solutions
We also work on projects, large and small. We've configured wall-mounted iPads to display conference room availability. We've helped our clients consolidate different Google domains into one parent domain. We've architected systems for automating the provisioning of virtual machines. We've set up countless backup solutions, automatic software update systems, and imaging/deployment workflows. We've even written a few apps, including one we've open-sourced.


Do you have an interesting problem for us to solve? Because we love that type of thing. Get in touch.


Mobility
Everybody and their mother is bringing their own device to work nowadays. Managing those devices can be a real chore if you don't have the right toolbox.


IT Support Services
Most of our work is regularly scheduled ongoing support. We manage workstations, servers, and networks. We are our clients' outsourced IT help desk and administration. And while we can do everything remotely, we strongly believe in face-to-face interaction between our consultants and our clients. That enables us to cement multi-year relationships. We help clients get the most out of their technology investment, and we do it with a sense of humor and a sense of mission that no other company provides.
 

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We really love our employees.

That's why everything we do is structured to provide them with the most predictable schedule in our industry. We have developed a proactive business model that focuses us on preventing rather than simply reacting to IT problems. At times we need to respond to an emergency or work the occasional weekend, but that's rare. We don't want the inconvenience of downtime and emergencies any more than our clients do. Avoiding those is better for our clients and for our team.

We are always ready to hire the right people. Above all, we are looking for warm, caring, funny, sharp, honest, observant, humble, rational, self-aware, and grateful-for-all-the-good-things-in-their-life people. People who really like technology -- but only as one of many things that spark their interest.

Technical skills and experience are desirable, but worthless to us if you lack situational awareness. It is essential to be able to think about the big picture for our clients and team as well as anticipate needs before they develop.

The Linde Group, Inc Reviews

4.7
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Approve of CEO
The Linde Group, Inc CEO Peter Linde
Peter Linde
12 Ratings
  • Featured Review

    Helpful (4)

    "Nice, Smart, and Gets Things Done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Berkeley, CA
    Former Employee - Senior Systems Engineer in Berkeley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Linde Group, Inc full-time (More than a year)

    Pros

    One of the great features about working with The Linde Group is that they select for people with both great social and technical skills. Rather than attempt to become the lowest cost provider, they attempt to be the highest quality provider. I have since left the organization, but I keep in touch (and it is the kind of place where you keep in touch after you leave) and it is clear they have steadily and consistently kept improving after I left and continue to do so. Working with The Linde Group is refreshing that when there is a problem, the leadership immediately acknowledges the issue and conscientiously works to make the situation right rather than making excuses.

    Cons

    At the time, I wished they focused a little more on formal training rather than on the job training, however it appears that the situation has improved since I left.

    Advice to Management

    The degree of honesty and respect you show are what makes you special, make sure to keep that above all else.

See All 21 Reviews

The Linde Group, Inc Photos

The Linde Group, Inc photo of: Amazing Minh Dang leads our 1st all-hands in our new office
The Linde Group, Inc photo of: We won!
The Linde Group, Inc photo of: That time we hosted Macbrained and Ben Gross talked about how he manages over 15K devices on his network
The Linde Group, Inc photo of: First all-hands in our new office!
The Linde Group, Inc photo of: Linde Group Holiday Party - 2016
The Linde Group, Inc photo of: Our Holiday Party
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The Linde Group, Inc Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
80%
20%

Difficulty

2.6
Average

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  1. Featured Interview

    Helpful (4)  

    Desktop Consultant Interview

    Anonymous Interview Candidate in Emeryville, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at The Linde Group, Inc (Emeryville, CA) in November 2016.

    Interview

    Overall, an amazing and engaging process. Several rounds of interviews including personal discussion of background, technical screen and more personality and perspective questions. Incredibly welcoming and friendly yet professional. One can tell they really care about hiring only the best both personally and technically.

    After 4 interviews did not get the position. Personal message left which was a good touch instead of a do not reply automated message. Never got the impression that they would try to trick you with any particular question. There were some really interesting and unique questions but ultimately they are trying to find the best fit for their vision. Disappointed by not being offered the position but was really impressed with the entire process and was a great learning experience.

    Interview Questions

See All 5 Interviews

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