The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic Nurse Practitioners and Physician Assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. We’re growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.
I have been working at The Little Clinic full-time (More than a year)
Caring for people who might otherwise not see a provider is valuable. No drug seekers as TLC has chosen to not provide prescriptions for Scheduled medications.
Lower acuity patients overall including sick visits, physicals, vaccinations and medication refills. Pretty good job for a new PA or NP so they can build confidence in interacting with patients.
Work life balance is excellent, because acuity is low and charts are completed prior to leaving work (mostly).
Management is very enthusiastic, which can be both a pro and a con.
The function of a walk in clinic is for quick care. TLC is trying to move more towards primary care, but those offices usually have more staff and infrastructure to do so. Also, I feel like Kroger is getting more concerned about the bottom line. TLC doesn't make any money for the company yet and it seems they are starting to sweat about that.
Management is decreasing PCT hours and increasing both PCT and provider responsibilities in ways that aren't practical or realistic. While I understand all jobs change over time, it seems like a desperate stretch to me in some cases.
Most of the company is geared toward NPs.
PA pay is significantly less than the average in Arizona by about $16K. I was told by another colleague that NPs are paid more than PAs, but I cannot verify that.
Less CME money than most, about $1500/yr and they do not include licenses that "aren't required", like DEA (which they won't pay for).
Now they are requiring advance notification for CMEs before they will authorize reimbursement, another red flag for the company.
PTO can sometimes be hard to get for a particular conference (AAPA, etc) if more than one person in the whole state wants to go to it. Sometimes there is a problem with retention, so that makes it worse.
PCTs are not appreciated nor well paid, so there is frequent turnover there. That position can be filled by an LPN but I haven't seen one in a while.
ECW is fine, but an unattractive interface (no style points) and hard to read later. ECW requires closing and opening of appointments and work flow is clunky.
I had a patient look at my computer the other day and say how old it was (while I was waiting for it to continue typing, twiddling my thumbs).
Also, you are only able to clock in 5 minutes early, and the multiple computers take 10 minutes to log on (each). They are fine if you want to show up early and not get paid for it, which I find frustrating, especially when it has been really busy.
Advice to Management
Don't tell us we are getting a carrot when it's actually the stick. Also, TLC shouldn't try to be an urgent care or primary care, because the staff and facilities do not support it. And frankly, some things should not occur in a grocery store.
Please update the equipment if possible.
Allow early clock in when reasonable during busy season.
I applied online. I interviewed at The Little Clinic (Avondale, AZ).
Meet the district manager at one of the little clinic site in the fry store went to an empty pt room. She ask basic interview question, nothing too hard, one on one interview.
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