The Peninsula Hotels group has a unique identity among the world’s leading hotels. Established in 1928, we now operate prestigious luxury properties in ten major cities. These include the flagship in Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila, and Paris with London under development. Peninsula is a living legend, the name synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.
Top Hotel Brands
2013 Business Travel Awards
Best Hotel Brand for Business Travel
2013 Corporate Hotelier of the World
Mr Peter Borer
Each Peninsula Hotel is designed uniquely from ground up, with the objective of applying the traditional Hongkong and Shanghai Hotels' grace and elegance to the location concerned in order to embrace the relevant local culture, style and history. It is important that a stay in any Peninsula Hotel forms an important part of the guest’s experience of visiting that particular country, and that is achieved through references to local architecture, artwork and ambience.
The Peninsula Chicago is an integral part of Chicago life and is the discerning first choice in a city renowned for its imaginative art and design. The hotel honored its 15th Anniversary in 2016 with refashioned suites and guest rooms that set visionary standards for luxury and in-room technology, drawing stylistic influences from the hotel’s French Deco public spaces, Lake Michigan and the Chicago River.
The Peninsula Chicago’s 256 luxurious guestrooms and 83 suites are among the largest in the city and are exquisitely furnished. From April 2015 to March 2016, the hotel underwent a significant guestroom renovation. Designed with the luxury traveler in mind, the new guest rooms are the most technologically advanced in the world.
Shanghai Terrace offers guests intensely flavored food centered on Cantonese and Szechwan cuisine. During the summer months, The Terrace offers spectacular views of the John Hancock building and Water Tower Place and is considered the place to see and be seen for al fresco dining. Zagat has selected Shanghai Terrace as the “No. 1 Chinese Restaurant in Chicago” as well as “Best Décor in Chicago.”
The Lobby is the main focal point of the lobby level, with its 20 foot floor-to-ceiling windows, it creates a dramatic meeting place where guests can enjoy healthy and hearty breakfast selections, delicious lunch offerings featuring classical sandwiches and salads, a famous Afternoon Tea following the footsteps of our flagship property in Hong Kong and a very delectable dinner menu. In addition, The Lobby also offers the ever popular Chocolate Bar with live music on Fridays and Saturdays. Guests can can enjoy a very creative display food selections during Sunday Brunch.
The plush and popular, The Bar is furnished with big leather chairs and comfortable sofas in addition to a fire place offering guests a very creative selection of martinis and cocktails. Famous for its unique Scotch and Cognac selections, The Bar is a place to see and be seen. The Bar has a semi-private room that can seat up to 15 guests.
Reminiscent of a European café complete with terracotta floors, display vitrines featuring French pastries and desserts and French doors leading out to the patio provide the setting for this city respite. The freshly baked pastries and breads, rotisserie options and specialty coffees are many reasons that guests are drawn to Pierrot Gourmet. There are monthly wine dinners and European events and holidays are held here, including St Patrick’s Day, Bastille Day, Oktoberfest, and more.
Meetings & Events
From intimate meetings to lavish galas, The Peninsula Chicago offers 11,000 square feet of event space. The Grand Ballroom offers dramatic views of “The Magnificent Mile” along with uncompromising service and hospitality.
Our Executive Chef and culinary team masterfully create menus for meetings and events that is representative of restaurant cuisine served in a grand setting. The Peninsula Chicago is regarded as having the “finest banquet food in Chicago.”
The Peninsula Spa was awarded #1 Hotel Spa in North America by Conde’ Nast Traveler readers in the April 2009 issue and #1 Urban Hotel Spa by SpaFinder in 2007, 2008 and 2009.
The 15,000 square foot Peninsula Spa and adjoining fitness center is located on the top two floors (19th and 20th) of The Peninsula Chicago. The Peninsula Spa combines the peaceful ambience of a spa with a state-of-the-art fitness center and half-Olympic length lap pool, establishing it as a destination for Chicagoans and travelers alike.
The Peninsula Chicago prides itself on ensuring that every guest has a truly exceptional hotel experience, and our approach is to offer 'Asian graciousness combined with Midwestern hospitality.' We rely on each employee's individual talents to exceed our guests' expectations.
A wide array of hospitality positions and career opportunities are offered at The Peninsula Chicago, including such areas as: front services (bellman, service agent, doorman, page), front desk and reservation agents, food & beverage (restaurant service, room service, banquets, catering and event planning), telephone operators, sales and marketing, administrative and much more!
Our success depends on the positive attitude, dedication and hospitality offered by our employees. We encourage a culture of open communication and provide our employees with a complete benefits package, a competitive salary and a professional working environment.
If you are passionate about serving people and genuinely interested in the care and comfort of people around you, The Peninsula Chicago may be the perfect environment for you. If you are interested in contributing to the success of The Peninsula Chicago and being a member of our outstanding team of hospitality professionals, please apply on-line via the link on this page.
THE PENINSULA NEW YORK
For over 25 years The Peninsula New York has been a landmark on New York’s Fifth Avenue. The US Peninsula flagship hotel has been in operation since 1988 and is housed in a 1905 Beaux-Arts Landmark building. The Peninsula New York strives to follow in the footsteps of the hotel group’s Grande Dame, The Peninsula Hong Kong, by providing luxurious comfort combined with exceptional, personalized service. Overlooking Fifth Avenue with views of Central Park, The Peninsula New York marries Hong Kong service with Midtown style.
The Peninsula New York is known for its world-renowned service and attention to detail, and the hotel’s success depends greatly on the dedication and graciousness of its employees. The Peninsula employees traditionally exemplify exceptional customer service skills and demonstrate a professional attitude that makes the work environment all the more pleasurable. We offer staff a competitive salary, complete benefits package including health coverage, dental, life insurance plan, commuter benefits programme, discounted health club memberships and a 401k plan that matches up to 5% of contributions. The hotel offers a variety of on-site training for employees at every level, including corporate-sponsored programmes and cross-training opportunities at sister properties. We strive to create a motivating and rewarding environment in which all employees may thrive.
The Peninsula New York has been the recipient of some of the most prestigious accolades in the hospitality industry, including Forbes Five Star and the AAA Five Diamond awards as well as The Reader’s Choice Awards by Condé Nast Traveler magazine in 2016.
I have been working at The Peninsula Hotels full-time (More than 8 years)
Great local and international functional and technical support, great guest and employee centric culture, amazing team mates
A little expensive to live near work. Need to have an 'in the service of' mentality.
Advice to Management
Keep expanding on your programs to prepare team members for advancement from within
I applied through an employee referral. I interviewed at The Peninsula Hotels (Chicago, IL) in April 2017.
To begin, a paper application with resume was filled out at the HR office. This was followed by three face to face interviews with various managers within the company, who all had different questions and perspectives to offer, which was very insightful. A tasting was followed by a drug screen and background test.