I applied online. The process took 3 weeks. I interviewed at The Phoenix Partnership (West Yorkshire) (Leeds, England (UK)) in December 2009.
The interviewers didn't seem very prepared. They scheduled the interview at the same time as someone else so I had to wait around. One of the people interviewing me answered her phone twice during the interview and stopped to have a conversation.
The culture was informal which may have accounted for some of the lack of preparation on their part.
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