I have been working at The Refinery Creative full-time (More than 3 years)
The Refinery truly cares about its employees' work/life balance. Yes there can be long hours, as should be expected at a company of this caliber and in this industry. However, for the most part, there is a healthy balance of work/life experience with the added benefits of comped time off, bonuses, company subsidized perks such as massage and family services, company get-togethers etc. Management shows it's appreciation for the hard work and reciprocates.
In some corners of the building (creative directors, upper management, etc...) there can be some bottlenecking and a lack of communication. This comes down to personalities and is not necessarily an easily solvable thing. However it is a truly friendly place to work with almost NO ego and the folks here all seem to truly respect each other. When things break down it is really never personal. That being said, it's something to keep in mind to either find a workaround for or take in to account when interviewing/working here.
Advice to Management
I appreciate what you're doing here. It's difficult to wrangle so many folks in such a fast-growing company. My only advice would be to keep putting employees first and they will keep putting good work forth.
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