Working at The RepTrak Company | Glassdoor

The RepTrak Company Overview

Boston, MA
51 to 200 employees
1997
Company - Private
Research & Development
$25 to $50 million (USD) per year
Competitors

Interbrand, Nielsen, Edelman

The RepTrak Company™ helps business leaders understand how their company is perceived so they can maximize business outcomes. Subscribers to the RepTrak Program receive actionable insights and guidance so they can protect business value, improve return on investment ... Read more

Mission: Our company vision is to rate the sentiment of the world for every company and make it actionable.

The RepTrak Company Reviews

  • Helpful (1)

    "Great company, promising product/service and growth prospects, sometimes frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Manager in Boston, MA
    Current Employee - Client Services Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The RepTrak Company full-time (More than a year)

    Pros

    RepTrak is a really interesting company in a fast-growing space, and the teams you interact with on a daily basis are extremely diverse culturally and from a thought perspective. As a young person starting their career, there are significant opportunities to get exposure to individuals (in client companies) and responsibilities typically reserved for much more experienced employees at other companies. Combined with the interesting work across a wide variety of clients and industries, the RepTrak company makes for a pretty exciting and intellectually-challenging work environment, but you have to be comfortable with a high-pace of change and uncertainty.

    Cons

    - Communication across geographies and teams can really be lacking at times, which makes it difficult to prioritize your work and align with company direction
    - The client facing roles feel as though they are the second priority for the company, and sometimes there's significant friction between client facing and internal teams because the internal side doesn't always understand the speed at which we move
    - workload across teams and individuals can be uneven sometimes (this isn't always a con because the company can do a good job at times recognizing you for extra effort)
    - ownership structure has some challenging features
    - shift away from a consulting-oriented model to a more standardized approach is beginning to take much of the fun out of our project work
    - some toxic personalities in management levels
    - can feel as though you're a bit underpaid based on workload and value added at times

    Advice to Management

    Communicate more (overcommunicate to start), pay more attention to those who are responsible for ultimately keeping our clients and making them happy and less on the new revenue side, adjust compensation so client side is also rewarded for growing and keeping accounts

See All 76 Reviews

The RepTrak Company Photos

The RepTrak Company photo of: Our Product Team
The RepTrak Company photo of: Isadora, Taniyah, and Ana after presenting RI research at the Reputation Leaders Network Forum
The RepTrak Company photo of: Holiday party, 2017
The RepTrak Company photo of: Cinco de Mayo
The RepTrak Company photo of: Celebrating a new office space
The RepTrak Company photo of: Marketing Team Offsite!
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The RepTrak Company Interviews

Experience

Experience
32%
21%
47%

Getting an Interview

Getting an Interview
57%
11%
11%
11
5
5

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Business Development Representative Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at The RepTrak Company (Boston, MA) in October 2019.

    Interview

    I met and interviewed with four employees in the Boston office, and spoke with one employee on the phone (while I was in the office). I was there for about three hours. Everyone was very nice, and engaged in good conversation. My recruiter told me I wasn't offered the job because they worried the culture wouldn't be the right fit; I would have been the first female on the team, and my recruiter and I believe that is why Ri feared it would not be a good fit, though they couldn't say that.

    Interview Questions

See All 19 Interviews

Company Updates

  • Check out our careers page to see our current openings and apply to join the RepTrak team today! http://glassdoor.com/slink.htm?key=vMc1p

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The RepTrak Company Awards & Accolades

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