I have been working at The Rittenhouse full-time (More than a year)
They spare no expense to cater to anything that the guest wants or needs, and anything they didn't already know they wanted or needed. The guests are the number 1 priority.
Well the best pro is also the biggest con. While the guests are number one. There are times that whats best for the employee comes second, but that's hospitality if you ask me.
I applied online. The process took a week. I interviewed at The Rittenhouse (Philadelphia, PA) in December 2016.
I was first contacted from the HR manager with an initial interview. Then I met with the assistant director, director, then GM. Kind of an intimidating process but I was confident and backed up my responses.
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