Working at The Saxton Group | Glassdoor

The Saxton Group Overview

Dallas, TX
1001 to 5000 employees
Company - Private
Casual Restaurants
$100 to $500 million (USD) per year
The Saxton Group is the largest and fastest growing franchisee in the McAlister's Deli system. We currently own and operate 80+ units throughout Texas, Oklahoma, Kansas, Missouri, Iowa, and Nebraska, and plan to open 6-10 additional stores per year for the next ... Read more

Mission: Put People at the heart of everything we do.

Company Updates

  • Chris Fahrney joined The Saxton Group in 2004. He started out as an hourly back-of-house team member making sandwiches at our Texarkana location and has spent more than a third of his life working for The Saxton Group. While attending Texas A&M University in pursuit of a bachelor’s degree in History, Chris transferred to College Station where he was an Assistant Manager for four years. He got his first General Manager role in 2012 in Addison, Texas. Since then, he has also done stints as a General Manager in our Rowlett, Lewisville and Wylie restaurants. In his 16-year tenure at The Saxton Group, Chris has worked in and left an impact on 15 of our restaurants, most being in the DFW metroplex. Chris has held every position in the restaurant and now takes on the role of Regional Director. Join us in congratulating Chris Fahrney on his new role at The Saxton Group.

  • The Saxton Group promotes Makayla Mainord to Social Media Specialist. Makayla joined The Saxton Group in September 2019 taking on the role of Social Media Intern within the Marketing Department. In six months, Makayla brought a refreshed perspective and approach to interacting with our guests online. In her new role as Social Media Specialist, Makayla will continue monitoring Facebook, Google and Yelp reviews and will keep recovering the negative experiences guests share online. She will be responsible for creating weekly content for our restaurant’s local Facebook pages, bringing a more approachable and fun creative narrative to our Facebook fans. Makayla will also be responsible for highlighting The Saxton Group’s people-centered culture across our social channels, placing a greater focus on our people, their efforts and their loyalty to The Saxton Group and the McAlister’s Deli brand. Makayla graduated from the University of Oklahoma in May 2019 with a Bachelor of Arts in Journalism and Mass Communication with a focus in Advertising. Join us in congratulating Makayla Mainord

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The Saxton Group – Why Work With Us?

We’re hungry, and we aren’t just talking about sandwiches.


Since 1982, we have developed & operated over 100 restaurants throughout the mid-west.


The Saxton Group. Founded in 1982 with just two Mazzio’s Pizza restaurants, The Saxton Group put its people at its center and was able to grow those two Mazzio’s locations into 50. In 2004, the Mazzio’s Pizza stores were sold, allowing The Saxton Group to fully focus on one objective: bringing the beloved McAlister’s Deli brand to Texas.

Once The Saxton Group opened its first store in Longview, Texas the path of introducing the McAlister’s brand to Texans didn’t just grow, it took off. Today, The Saxton Group operates 80+ McAlister’s Deli locations across Texas, Oklahoma, Missouri, Kansas, Iowa, and Nebraska. Over 25 of those locations are in the DFW metroplex, along with The Saxton Group headquarters.


In 2017, the company openened a record number of 10 new locations! These new stores strengthened the McAlister's Deli brand in existing markets and also paved the road into a brand new market: Iowa!

This year, in 2018, The Saxton Group continues it growth momentum with plans to open at least 6 new locations and expand into the Nebraska market. With a large focus on Iowa and Nebraska, The Saxton Group plans to cement the idea of Genuine Hospitality in the cities of Des Moines, Lincoln, and Omaha!

By 2020, The Saxton Group plans to be 100 locations strong in an effort to retain its title as being the largest and fastest growing McAlister's Deli franchisee in the nation!

The Saxton Group Community Involvement

Our mission is to put people at the heart of everything we do. You can’t do that if you aren’t a good neighbor first. Our restaurants bring people together. We support the causes that are important in our communities and we celebrate the everyday heroes that give a town its heart. Here’s how:



In October 2015, The Saxton Group created McAlister’s first ever cause marketing campaign: Cookies for a Cause.

Cookies for a Cause takes McAlister’s beloved sugar cookie and pairs its cookie sales to a non-profit for an entire month, with 50¢ of each cookie sold, being donated directly to the designated non-profit. McAlister’s sugar cookies are decorated to match each non-profit’s brand through custom blends of sprinkles.

The Saxton Group has partnered with notable organizations including: Susan G. Komen, Special Olympics, Wounded Warrior Project, Autism Speaks and the National Breast Cancer Foundation.

Since the program’s inception in 2015, the Cookies for a Cause program has raised over $200,000, while simultaneously bringing awareness to each charity.



When The Saxton Group opens a McAlister’s Deli in a new town being a good neighbor is accomplished through serving great food to those who serve the community the restaurant is opening in. In 2018, The Saxton Group created its Community Heroes Dinner to celebrate the heroes in the town its restaurants call home.

The evening before a restaurant opens, Nurses, Teachers, Firefighters, Police Officers, First Responders, Veterans and Military Personnel are invited to enjoy a complimentary meal at the new restaurant. For an evening, we get to serve those who serve us.  



Since 2010, The Saxton Group has given local schools, sports teams and community groups the opportunity to raise funds for their organization by hosting a fundraiser night at the McAlister’s Deli in their town. Over the past 8 years, The Saxton Group’s restaurants have hosted over 2,500 fundraisers and donated over $500,000 to the organizations who are at the central of the community.



The Saxton Group operates restaurants in many towns near military bases. We have long have long sought to find ways to honor those who serve our country in the armed forces. Our restaurants in these military towns serve free meals - no strings attached - to any service member past or present on Veteran’s Day and Memorial Day each year. Over the years, we have given away well over 14,000 meals. In addition, in 2017 we donated $50,000 to the Wounded Warrior Project to support their mission of rehabilitating those who have sacrificed much in service to our country. 


When weather or natural disasters impact a community where we operate we want to lend a hand however we can. The Saxton Group quickly mobilizes our resources to provide free meals in the restaurant and in the field to first responders and recovery personnel who are helping to rebuild the community. Being a good neighbor means being there when times get difficult. 


Your well-being is our priority

At The Saxton Group, we offer a comprehensive and competitive benefits package for you and your family.

Your benefits are an important part of your total compensation. Along with your pay, your benefits represent a major commitment from The Saxton Group to help you stay healthy and achieve your long-term financial goals. These benefits are offered to eligible salaried and hourly employees.

  • Medical Insurance - Two PPO and one HDHP/HSA plan through Blue Cross/Blue Shield of Texas and one PPO plan available through Century Healthcare. 
  • Dental Insurance - This dental plan offers you the freedom to see any dentist you wish! This plan is offered through Mutual of Omaha.
  • Vision Insurance - A comprehensive plan available through EyeMed. 
  • Short & Long-term Disability Insurance - 100% employer paid! Financial protection if you become disabled.
  • Basic Life and AD&D Insurance - The Saxton Group provides all eligible employees with $20k in Basic Life which includes $20k matching AD&D coverage at no cost to the employee.
  • Voluntary Life Insurance - Voluntary Life Insurance allows employees who wish to supplement the Basic Life provided by The Saxton Group.  You may consider purchasing favorable group rates for yourself and/or your dependents through payroll deductions on a post-tax basis.
  • Health & Dependent Care Flexible Spending Accounts - Flexible Spending Accounts are tax-qualified plans that allow you to set aside money pre-tax to pay for medical and dependent care expenses. 
  • Paid Time Off - We have various personal time off programs depending on your position and tenure with the company.
  • Matching 401(k) Savings Plan - We have a Safe Harbor plan through Betterment. The company matches 100% on the first 3% of deferred compensation, plus a 50% match on deferrals between 3% and 5% (4% total). All funds are fully vested from day one.
  • Voluntary Critical Illness Insurance - This polciy provides a lump-sum cash benefit upon diagnosis of a critical illness like a heart attock, stroke, or cancer. 
  • Voluntary Accident Insurance - This policy supplements your medical coverage and provides a cash benefit for injuries you or an insured family member sustain from an accident. 
  • Pet Insurance - Pets are family too! This plan through Nationwide offers affordable healthcare plans for dogs, cats, birds, and exotic pets. You're free to visit any vet, anywhere. 
  • We Also Offer Identity Theft Protection, Emergency Travel Assistance, Will Preparation, and a Hearing Discount Program. 

An entire overview of our benefits and perks are available at

Your future is bright at The Saxton Group!

At The Saxton Group, most of our current Restaurant Managers and company leaders started their career with McAlister's Deli as a Team Member. We love to promote from within, and it is never too late to get started on your Career Path! Regardless of whether you start as a Restaurant Team Member, Shift Manager, or Assistant Manager, your future at The Saxton Group is bright!

View our interactive Career Path at!

Over 60% of our Management Team was promoted from within. Will you be one of them?

We put people at the center of everything we do, every single day!

Free Tea Day 2017

Our People

The Saxton Group Reviews

  • Featured Review

    "Very Welcoming"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Approves of CEO

    I have been working at The Saxton Group full-time (Less than a year)


    Genuinely happy to have you as part of the team. TSG set a on-boarding bad with goodies to help get started and a personalized letter. They are unbelievably welcoming.


    Have to travel for training. Most places you do. They do offer mileage reimbursement though. They seem very willing to help out wherever.

    Advice to Management

    I am very impressed with how much every person in their company contributes to their guest and employees. Very family oriented.

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The Saxton Group Photos

The Saxton Group photo of: New Corporate Office in Dallas, Texas
The Saxton Group photo of: The McAlister’s Deli of Manhattan with new remodel design
The Saxton Group photo of: The McAlister’s Deli of Plano – Preston Road dining room and interior
The Saxton Group photo of: Growth and opportunity are waiting. Come taste success at The Saxton Group.
The Saxton Group photo of: The McAlister’s Deli of Norman front counter
The Saxton Group photo of: Expand your knowledge of the restaurant business by working your way up through operations. Gather real life experience that will propel your career.
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The Saxton Group Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Shift Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at The Saxton Group.


    I applied as a front of house employee and was hire as a back of house because they had no availabilities. Pay was somewhere around $9.00 for back of house and $8.00 for front of house. For some reason they had both the general and assistant manager interview me at the same time. Most basic interview ever.

    Interview Questions

    • Why do you want to work here? Do you have reliable transportation? What hours can you work?   Answer Question
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The Saxton Group Awards & Accolades

  • Dallas 100 Fastest Growing Private Companies, SMU Cox School of Business, 2017
  • Largest North Texas Private Companies, Dallas Business Journal, 2014
  • Middle Market 50, Dallas Business Journal, 2015
  • Franchisee of the Year, McAlister's Deli, 2013
  • Monitor 200 America's Largest Franchisees, Franchise Times, 2017
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Pledges & Certifications

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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