Working at The Warranty Group | Glassdoor

The Warranty Group Overview

Chicago, IL
1001 to 5000 employees
Company - Private
$2 to $5 billion (USD) per year
Assurant, AmTrust Financial, Chartis Insurance Company
The Warranty Group is one of the world’s premier global providers of warranty solutions and related benefits. More than 50 years ago we pioneered the concept of Finance and Insurance (F&I) in the automotive industry, and we haven’t looked back ... Read more

Mission: Our mission is partnering with our clients to deliver innovative financial solutions & services that enable them to acquire new customers, retain existing customers, & generate profitable revenue.

Every day, our actions are ... Read more

The Warranty Group Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Nelson Chai
2 Ratings
  • "CSR"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative in Champaign, IL
    Current Employee - Customer Service Representative in Champaign, IL

    I have been working at The Warranty Group full-time (More than a year)


    Ok benefits. Very nice coworkers.


    There is a lot of gossip. They are adding to the work load but not changing the pay. Communication usually is an issue but lately it has gotten much better.

See All 99 Reviews

The Warranty Group Photos

The Warranty Group photo of: Congratulations to our Q1 Employee of the Quarter!
The Warranty Group photo of: Celebrating all of our Q1 Employee of the Quarter nominees!
The Warranty Group photo of: Recruiting at the Chico State Career Fair
The Warranty Group photo of: Entry
The Warranty Group photo of: Street
See All PhotosSee All

The Warranty Group Interviews



Getting an Interview

Getting an Interview





    Claims Adjuster Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at The Warranty Group (Chicago, IL).


    Very solid interview process. The role described was challenging, yet they were open to salary requirements and scheduling preferences. I interviewed first by phone with a recruiter. Within two weeks I met with two managers to discuss the role. I had to wait for a thorough background check to be completed which was about 2 weeks, a drug screening as well and later accepted an offer. It was a somewhat lengthy process but it was good to see that a company invest time to ensure quality in each individual they bring on board.

    Interview Questions

    • Name a time where a client was unhappy or you had a challenge with a project. How did you overcome?   Answer Question
See All 9 Interviews

Company Updates

  • Hear how The Warranty Group is blazing a trail of transformation!

    Pre-Show Interview with Paul Risk and Michelle Daniels - Salesforce World Tour Chicago

    For the past 18 years, we've been opening the door to the future for our customers, helping them deliver customer success in this rapidly evolving digital age. At this Keynote Pre-Show, you'll hear how customers and one of our partners are using the Customer Success Platform to connect with their customers in a whole new way.

  • Congrats to Johnny Hsu, HR Technology Manager, named US Employee of the Quarter for Q3 2016! He's a great example of achieving results while demonstrating our TRUE values- Trust, Respect & Integrity, Urgency, and Excellence & Accountability!

See AllSee All

The Warranty Group Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at The Warranty Group? Share Your Experiences

The Warranty Group
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate