The Zappos Family Overview

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  • Las Vegas, NV
  • 1001 to 5000 Employees
  • 1999
  • Company - Public
  • Department, Clothing, & Shoe Stores
  • $1 to $5 million (USD)

CompetitorsNordstrom, J. C. Penney,
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The Zappos Family of Companies, a subsidiary of, is a leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection. We carry millions of products from over 1000 footwear and apparel brands. Established in 1999, we ...
Mission: To inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, community, vendors and shareholders in a long-term, sustainable way.

The Zappos Family Reviews

Recommend to a Friend
Approve of CEO
Kedar Deshpande
Kedar Deshpande
4 Ratings
Current Employee, less than 1 year

"Great Company!?"

Jan 21, 2021 - A Position With Zappos in Las Vegas, NV
Approves of CEO


Great benefits, Clearly care about their employees!


Tough to progress outside role
See All 456 Reviews

Diversity & Inclusion at The Zappos Family

(14 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from The Zappos Family Reviews and are not edited or altered.

How is diversity at The Zappos Family?

...The working environment is fun and attracts a diverse workforce....Read More

The Zappos Family Photos

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The Zappos Family Interviews

Getting an Interview
Applied online79%
Campus Recruiting6%
Employee Referral5%

  1. Procurement Analyst Interview

    Anonymous Employee in United States
    No Offer
    Neutral Experience
    Easy Interview

    I applied online. I interviewed at The Zappos Family (United States)


    Initial interview with recruiter. Second interview with hiring manager via phone. Third interview was onsite and was two parts: alone with hiring manager, followed by an interview with two others that included an Sr. Analyst and head of Operations.

    Overall went very well. The hiring manager was slightly negative about the position, the company systems, processes etc. She apologized for being negative during the interview. She also had a negative comment about my resume format which was as unnecessary to say as her other negative comments but I let that slide.

    Overall after hearing so much about how positive a company Zappos is, and after being so thrilled about the prospect of working for this company to the point I was considering a pay cut, I was shocked at the attitude! Perhaps the term jaded would fit here?

    I left knowing that this was not my next manager. I hope the person who filled this role has much success!

    I believe they asked a few questions (like what would your fight song be) just to try to keep up that culture vibe Zappos is supposed to have. Unfortunately I didn't feel that from most of those I came into contact with. It felt somewhat stiff and old school. Nowhere near the ground breaking embrace your weird culture I was expecting!

    If you had a horse in the Ky Derby what would you name it? Along with standard business and experience questions.

    Answer Question

See All 399 interviews

The Zappos Family Awards & Accolades

  • 100 Best Companies to Work ForFortune2013
  • 100 Best Companies to Work ForFortune Magazine2012

The Zappos Family FAQ

(29 Questions)

All answers shown come directly from The Zappos Family Reviews and are not edited or altered.

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What are perks and other benefits like at The Zappos Family?

...Great company culture, benefits, and perks....

January 17, 2020

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