Working at The Zappos Family | Glassdoor

The Zappos Family Overview

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Las Vegas, NV
1001 to 5000 employees
Company - Public
Department, Clothing, & Shoe Stores
$1 to $5 million (USD) per year
Nordstrom, J. C. Penney,
The Zappos Family of Companies, a subsidiary of, is a leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection. We carry millions of products from over 1000 footwear and apparel brands. Established in 1999, we ... Read more

Mission: To inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, community, vendors and shareholders in a long-term, sustainable way.

The Zappos Family Reviews

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The Zappos Family CEO Tony Hsieh
Tony Hsieh
243 Ratings
  • "Your primary department is your home base so make sure it works for you or find a different circle that gels with you."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    On site gym... on site coffee shop... on site cafeteria...on site manicures and pedicures... On site fish tank... On site massage chairs... Awesome medical benefits... Free snacks... Weekly and monthly campus events... Scheduled auto maintenance services... Scheduled car wash services...what is there not to love or appreciate?


    Nothing is perfect. So it's important to understand that with any workplace, you have to find your own way and that means being able to feel Respected, Appreciated, Satisfied, and Empowered... you may not get this feeling with everyone or with every department you work with so appreciate all the small things and simple things which adds up to a whole lot... The real con is the fact that the campus is smack dab in downtown which lends to all the of the dynamics that all downtown cities have (homelessness, traffic, pollution, noise, yadda, yadda) coupled with the desert heat that lasts 5-6 months of the year from April - October... Thank goodness for the Air Conditioning.

    Advice to Management

    The summer heat was especially brutal this year and it continues to be hot even through wouldn't it be nice to have those efficient recycling water misters and water fountains around campus to cool things off since it's fairly hot throughout the year... Maybe even plant a few more tall trees around the campus... Put some green Trees on top of the building and parking lots. Hell let's put an adult splash pad in the center of the Metro! Here's to the little things that adds up to bigger things that make our Lives, our Community, our Family and our Work so wonderful at Zappos.

See All 400 Reviews

The Zappos Family Photos

The Zappos Family photo of: Just a normal day in the office with a llama!
The Zappos Family photo of: Zappos lobby
The Zappos Family photo of: Blue Man Group performs at Zappos office
The Zappos Family photo of: Wall art is everywhere at Zappos!
The Zappos Family photo of: The Inside Zappos Recruiting Team participating in the ALS Ice Bucket Challenge!
The Zappos Family photo of: Our beautiful and zen 6th floor fishbowl for chillaxing
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The Zappos Family Interviews



Getting an Interview

Getting an Interview





    Contractor Interview

    Anonymous Interview Candidate in Las Vegas, NV
    No Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took 1 day. I interviewed at The Zappos Family (Las Vegas, NV) in April 2011.


    Very friendly and informal. Included meeting team members and socializing after work. Good to see that they are looking for more than great marks on a piece of paper.

    Interview Questions

    • If I was to interview all your bosses over the last 10 years what would they say are your weaknesses?   Answer Question
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The Zappos Family Awards & Accolades

  • 100 Best Companies to Work For, Fortune, 2013
  • 100 Best Companies to Work For, Fortune Magazine, 2012
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