The Zappos Family Overview
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- Las Vegas, NV
- 1001 to 5000 Employees
- 1999
- Company - Public
- Department, Clothing & Shoe Stores
- $1 to $5 million (USD)
Competitors: Nordstrom, J. C. Penney, Shoes.com
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The Zappos Family of Companies, a subsidiary of Amazon.com, is a leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection. We carry millions of products from over 1000 footwear and apparel brands. Established in 1999, we ...
Mission: To inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, community, vendors and shareholders in a long-term, sustainable way.
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The Zappos Family Reviews
3.7
★★★★★
Recommend to a Friend
Approve of CEO
Scott Schaefer
36 Ratings
★★★★★
"The Best Company I have ever worked for."
Apr 18, 2023 - Customer Loyalty Team Member in Las Vegas, NV
Pros
They are as laid back as it gets.Cons
Sometimes their expectations are unclear.Advice to Management
Don't tell people to take all the time needed to handle a call (Text), then circle back and accuse the rep of call avoidance when they follow those instructions.
The Zappos Family Interviews
Experience
Positive60%
Negative17%
Neutral22%
Getting an Interview
Applied online80%
Campus Recruiting6%
Employee Referral5%
Difficulty
3.0
AverageHardAverageEasy
Team Member Interview
Anonymous Employee in United StatesDeclined OfferPositive ExperienceEasy InterviewInterview
Interview process was straight forward answered questions, asked questions, if you are interested in easy part time job this is for you. Got information of job duties, every day experience, toured the kitchen, cooking, meal prep areas.InterviewWhat's your favorite thing about customer service
Answer Question
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The Zappos Family Awards & Accolades
- 100 Best Companies to Work For, Fortune, 2013
- 100 Best Companies to Work For, Fortune Magazine, 2012
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The Zappos Family FAQ
(49 Questions)
All answers shown come directly from The Zappos Family Reviews and are not edited or altered.
What is paid time off like at The Zappos Family?
...Time off Discount Health Insurance Flexible schedule...
May 26, 2023
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