Working at Thumbtack | Glassdoor

Thumbtack Overview

San Francisco, CA
501 to 1000 employees
Company - Private
Unknown / Non-Applicable
When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free.

Thumbtack connects millions of people with local professionals for their projects. With almost 1,000 different services to choose from ... Read more

Mission: Millions of small businesses in the US have been left behind by the technology boom. And millions of regular people don’t have a good way to find a local pro when they need one. Our mission is to bridge the gap — to help busy families hire family businesses ... Read more

Glassdoor Awards

Best Places to Work: 2017 (#50), 2016 (#22)

Top CEOs: 2016 (#23)

Thumbtack – Why Work For Us?

Back in 2008, we asked ourselves a simple question: Why is it still so hard to hire a plumber? Or a piano teacher? Or any local professional?

In the era of instant-everything, finding a service pro should be easy. So we created a marketplace where customers can quickly find and hire the pros they need, and pros are able to grow their business by connecting with the customers they want.

Today, we’re continuing to solve the industry’s most interesting problems with its brightest talent, at a scale where everyone still feels like family. We have two office locations — San Francisco and Salt Lake City. Filter by location when searching "Reviews" or "Interviews" to hear from employees in both spaces.

Learn more about life at Thumbtack >

See what makes us one of The World’s Most Innovative Companies 2018 >

The chance to build a generational, transformative company doesn’t come along every day. As a Thumbtack engineer, you’ll be a critical part of a talented team that’s changing the landscape of local services.

We aren’t just building a marketplace. Our goal is to build a product that’s central to people’s lives and livelihoods.Join us and make your mark.

Meet your future coworkers >

See all engineering opportunities at Thumbtack >

At Thumbtack, four core values guide everything we do:

  • We’re passionate about knowing our customers and pros. Our goal is to help them reach theirs.
  • We solve challenges by reasoning from first principles. What worked in the past isn’t the only way forward.
  • We make each other better through collaboration, support and honest feedback.
  • We go — we get things done. Just like our customers and pros.

Thumbtack Reviews

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Thumbtack CEO Marco Zappacosta
Marco Zappacosta
143 Ratings
  • Featured Review

    Helpful (10)

    "Great place for female engineers"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Thumbtack full-time (More than a year)


    Perks are good, work is great, the people are AWESOME.
    Great values, that aren't just talked about, these seep through the organization.
    One of the core values is Make Each Other Better. I've found it easy to learn, share and grow technically. Having a common goal and clear shared vision help integrate the team. I've worked at multiple companies and I value the transparency at Thumbtack. Join Us!


    Middle management is super new and learning the ropes. Employee median age is likely below 30's.

See All 195 Reviews

Thumbtack Photos

Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
Thumbtack photo of: Life at Thumbtack
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Thumbtack Interviews



Getting an Interview

Getting an Interview





    Associate Category Manager Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. I interviewed at Thumbtack (San Francisco, CA).


    The process started with an initial recruiter phone screen, which also outlined the different stages of the interview process upfront. The next stages were a phone interview, take-home assignment, and a day of on-site interviews.

    The interviews and exercises were focused around business problems that the team is trying to solve which helped me better understand the role/day-to-day. A lot of the interview questions are geared to see if you can interpret different types of data, synthesize it, and develop some type of recommendation. I really enjoyed doing the take-home and on-site interviews, which signaled to me that the role would be a good fit.

    By the end of the interview process, I had talked to many different members of the team and got a pretty good sense for the culture of the team and company.

    This role is also known as 'Product Strategy & Operations Associate'

    Interview Questions

    • The take-home asks you to identify key issues (based on quant, qual data) and provide recommendations to remedy them   Answer Question
See All 194 Interviews

Thumbtack Awards & Accolades

  • The World’s Most Innovative Companies (#23), Fast Company, 2018
  • The World’s Most Innovative Companies for Data Science (#2), Fast Company, 2018
  • Best Workplaces in Technology (#12), Fortune, 2018
  • Best Medium Workplaces (#55), Fortune, 2018
  • Best Places to Work in the Bay Area (#2), Fortune, 2018
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