Ticketmaster Pay & Benefits | Glassdoor

Ticketmaster Overview

Los Angeles, CA
1001 to 5000 employees
Subsidiary or Business Segment
Arts, Entertainment & Recreation
$100 to $500 million (USD) per year
Ticketmaster, a proud division of Live Nation Entertainment and an official Great Place to Work®, is the world's leading live event high tech ticketing company selling nearly 465 million tickets each year, supporting over 145,000 events in over ... Read more

Mission: We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for ... Read more

Company Updates

  • "The football ticket is about to go paperless. As part of a multi-year contract extension between The National Football League and Ticketmaster, the ticketing giant has said it will be selling the NFL 'the first open architecture, fully digital ticketing system in sports'." http://glassdoor.com/slink.htm?key=vQR7J

    Ticketmaster is taking NFL ticketing digital

    The football ticket is about to go paperless. As part of a multi-year contract extension between The National Football League and Ticketmaster, the ticketing giant has said it will be selling the NFL "the first open architecture, fully digital ticketing system in sports."

  • Ticketmaster Launches an Action on Google Assistant http://glassdoor.com/slink.htm?key=vQYgJ

    Ticketmaster Launches an Action on Google Assistant

    At Google I/O 2017, Google announced that third-party Actions with transactional capabilities would become available via Google Assistant on both Android and iOS devices. The day has arrived. What is Google Assistant? Google Assistant is a virtual personal assistant that can engage users in a two-way conversation to help them get things done.

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Ticketmaster – Why Work For Us?

A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career.  Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love.  It truly is a unique and rewarding environment.

Live Nation Entertainment (NYSE: LYV) is the world’s leading live entertainment company comprised of global market leaders Ticketmaster, Live Nation and House of Blues Concerts, LN Media and Artist Nation Management.

Apply online at jobs.ticketmaster.com to join the Ticketmaster team today!

In our ongoing effort to build and retain strong, diverse teams, Ticketmaster has begun working towards a collective goal to become a choice destination for Women in Tech (WiT). To achieve this, the WiT Program focuses on two key initiatives: attraction and retention.

The program was launched in fall of 2016 and piloted with a select group of WiT INbassadors from four locations across Ticketmaster North America: Chicago, Durham, Scottsdale, and Hollywood. The initial objective was to take the first steps towards strengthening our employer brand and building relationships in the WiT community, which included hosting events, networking, attending recruiting and campus engagements, speaking at conferences, etc.

In 2017, the WiT Program will continue to focus on attracting top talent to the organization. It will also expand to include new locations, add new WiT INbassadors, and offer anyone who’s interested an opportunity to get involved. 2017 will also include a partnership with WENation, the Employee Resource Group (ERG) for all women at Live Nation, to benefit from the valuable training and resources they provide to help employees streamline their careers at Ticketmaster.

As this is a new program, it will continue to evolve as we grow and gain more insight into what’s most effective for our organization.

As part of Live Nation Entertainment, here at Ticketmaster, we’re supporting (RED)’s vision towards reaching a trailblazing milestone:

That’s why we’ve teamed up with (RED), a nonprofit organization that partners with the world’s most iconic brands to generate contributions to the Global Fund to fight AIDS. 100 percent of contributions go to work on the ground, providing prevention, treatment, counseling, HIV testing and care services for people living with HIV/AIDS.

Fans can join the fight by contributing up to $25 when purchasing tickets for select concerts, sports, theater and family events on Ticketmaster.com and Livenation.com. 

Ticket Perks

This is the one new job that will have a positive impact on your social life: fan up with free and no-fee tickets, exclusive employee ticket giveaways, an unlimited amphitheater "Grass Pass" for you and a friend, and two free tickets per Live Nation summer music festival.

Career Cultivation

Our people are our number one asset, and one of our most important investments. From tuition reimbursement to ongoing coaching, leadership development, and peer-led learning and innovation sessions, you're in for some serious on-the-job skill sharpening and professional growth.

Big Benefits

A career here comes with one of the best packages out there. Stay healthy and happy with comprehensive medical, vision, and dental insurance for you and your family, 401k matching, commuter benefits, and family sick leave. And let's not forget Fido – we even offer pet insurance!

Work-Life Balance

We know you love what you do, but you have other loves too. Bring your dog to work, sign up for paid community service days, set up a public Crowdrise fundraiser for a personal cause and obtain up to $5,000 in matching funds from Live Nation, and enjoy the freedom of flex time.

Employee Diversity

Our commitment to diversity goes beyond the hiring process. Open to everyone, our vibrant employee resource groups were formed to promote community, create an inclusive workplace culture, and foster personal and professional development. Plus they throw some pretty cool events.

Social Culture

All work and no play? No way! We come together at more than just meetings. In fact, there's a fun get-together on the calendar every month, including our annual Halloween bash and costume contest. Sometimes you can even catch a live band on the roof at our Hollywood headquarters.

Employee resource groups (ERG’s) were formed to embrace diversity and to promote a stronger sense of community within the LNE family. We personally invite our employees to get involved in our opportunities as we cultivate an inclusive company culture that serves as a resource for personal and professional development.  

Here's a summary of our ERG's:

Pride Nation aims to promote a positive and inclusive environment for all employees, regardless of sexual orientation or gender identity through education, networking and workplace collaboration.

The mission of AZN Nation is to (1) promote greater understanding and awareness of Pan-Asian culture, and (2) foster opportunities for personal and professional development for employees of Pan-Asian descent.  

BE@LiveNation's mission is to promote hiring, retention, and career advancement for black employees through education, training, and support network.

WE Nation’s mission is to engage and inspire Live Nation women globally in order to support women in the workplace towards attaining fulfilling careers and address issues affecting women.  

Latin Nation’s goal is to provide professional and social networking for employees of Latino descent.  

Ticketmaster Reviews

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Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
163 Ratings
  • Featured Review

    Helpful (2)

    "If you are looking to join a learning organization - this is it!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hollywood, CA
    Current Employee - Anonymous Employee in Hollywood, CA
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time (Less than a year)


    Very intelligent driven leadership that empowers teams to be autonomous.
    Big investments in building the leadership of the people on the teams.
    Team members are trusted.
    New ideas are welcomed.
    There is nary a book that you mention that someone else in the organization has not read and implemented.
    Well structured career ladders.
    Many learning opportunities throughout the organization.
    Leaders take responsibility for their mistakes, and big mistakes are worn as a badge of pride, because of the mobilization and next steps that were taken to fix them, this is how we learn.


    If you are someone who is used to performing poorly and getting away with it -- that doesn't happen here. The dynamics of the team are esteemed above being liked. The values of the company are used in making tough and sometimes unpopular decisions.

    Advice to Management

    Keep trusting your people and continue your investment strategy -- its amazing the creativity that comes from it!

See All 414 Reviews

Ticketmaster Photos

Ticketmaster photo of: Hollywood Office
Ticketmaster photo of: Intern Ice Cream Social
Ticketmaster photo of: Ice Cream Social
Ticketmaster photo of: Intern Summer Social
Ticketmaster photo of: Ice Cream Social
Ticketmaster photo of: Ice Cream Social
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Ticketmaster Interviews



Getting an Interview

Getting an Interview





    Intern Interview

    Anonymous Interview Candidate in Hollywood, CA
    No Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Ticketmaster (Hollywood, CA) in September 2017.


    I thought the process was chill and great and everything was going well! I really wanted the internship and I thought I would get the job but I tried to get the results back but no one replied... I just thought that it was so unprofessional.

    Interview Questions

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Ticketmaster Awards & Accolades

  • Great Place to Work® has certified our workplace culture, Great Place to Work® Institute, 2017
  • LinkedIn Top Attractors, LinkedIn, 2016
  • Best Wellbeing Benefits – Large Employer, Employee Benefits Awards 2016, 2016
  • The Top 100 Digital Companies in Los Angeles and, Built in LA, 2016
  • Best Communications and Engagement Initiative, Workplace Savings and Benefits Awards, 2016
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