Working at Ticketmaster | Glassdoor

Ticketmaster Overview

Los Angeles, CA
1001 to 5000 employees
1976
Subsidiary or Business Segment
Ticket Sales
$100 to $500 million (USD) per year
Unknown
Ticketmaster, a proud division of Live Nation Entertainment and an official Great Place to Work®, is the world's leading live event high tech ticketing company selling nearly 465 million tickets each year, supporting over 145,000 events in over ... Read more

Mission: We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for ... Read more

Ticketmaster Reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Ticketmaster Presidents Jared Smith and Mark Yovich
Jared Smith and Mark Yovich
185 Ratings
  • Helpful (1)

    "Great engineering culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Manager
    Current Employee - Software Engineering Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ticketmaster full-time (More than 3 years)

    Pros

    - Ticketmaster has been doing a great job embracing modern development standards over the last few years, maintaining a hybrid on-prem/cloud infrastructure environment.
    - Developers work in small well-focused teams and are held to high standards for both application stability and feature quality.
    - The company follows a Devops culture where engineers are responsible for developing features, managing automation and testing, as well as deployments and support. This has helped encourage teams to focus on quality when building products.
    - Good opportunities for internal management training and learning with free access to Safari online books.

    Cons

    - Pay is lower than average, but the perks and culture across the teams makes up for it.
    - Senior leadership tends to micro-manage high priority projects

    Advice to Management

    Continue to work on the culture from the top down to improve trust throughout the organization. The town halls and fireside chats work but require that those doing them are sincere in their communication.

See All 468 Reviews

Ticketmaster Photos

Ticketmaster photo of: Hollywood Office
Ticketmaster photo of: Intern Ice Cream Social
Ticketmaster photo of: Ice Cream Social
Ticketmaster photo of: Intern Summer Social
Ticketmaster photo of: Ice Cream Social
Ticketmaster photo of: Ice Cream Social
See All PhotosSee All

Ticketmaster Interviews

Experience

Experience
57%
16%
27%

Getting an Interview

Getting an Interview
57%
12%
11%
10
5
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Ticketmaster.

    Interview

    I was interviewed by an HR coordinator, program manager, and director. These 3 interviews were about a half hour each, and took place over the phone. Each one asked basically the same questions about my experience and how I could apply it to the position. They all just wanted to get a feel for me to see if I was a good fit, and if I would like the position.

    Interview Questions

    • Can you tell me a little more about your experience? What is your ideal company culture?   Answer Question
See All 124 Interviews

Ticketmaster Awards & Accolades

  • LinkedIn's Most InDemand Employers, LinkedIn, 2015
  • LinkedIn Top Attractors, LinkedIn, 2016
See More

Work at Ticketmaster? Share Your Experiences

Ticketmaster
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or