Working at Tideworks Technology | Glassdoor

Tideworks Technology Overview

Seattle, WA
201 to 500 employees
Company - Private
Logistics & Supply Chain
$25 to $50 million (USD) per year
Tideworks Technology provides reliable terminal operating systems and graphical planning solutions for marine and intermodal terminal operations around the world. Tideworks was launched in 1999 following 40 years of experience as the technology division for Carrix, Inc., which ... Read more

Company Updates

  • Tideworks had our very first Idea Dash today with participants from our Seattle HQ, Jacksonville, Panama, Mexico and Ukraine offices. So inspiring to see all the collaboration across teams within the organization and hear what incredible ideas our employees have to continue improving our company and the products and services we provide!

  • Part of Tideworks Business Development & Professional Services group volunteered with Nature Consortium today at a greenspace in West Seattle. The group removed invasive Himalayan blackberry from the forest to help restore the habitat and make way for newly planted trees and shrubs. We enjoyed giving back to a great organization that's doing their part to restore one of Seattle's largest remaining forests!

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Tideworks Technology – Why Work For Us?

"I’ve been used to working in a silo and Tideworks tends to pull people from different groups. I’ve never collaborated this much. Watching the collaboration and being a part of it is inspiring. "

-Kristen Benzel, CPA, Finance Accounting Manager

"Working here represents the largest learning experience I’ve ever had. It’s really pushed me to not only improve my skills as a designer, but also personally. I have a voice here and I’m always impressed with the freedom we have to push things forward. "                                                

-Erik Cargill, Creative Director, User Experience 

"Tideworks is a great company that cares about family, about its customers and about the footprint it leaves on the community and the world in general. It’s an interesting place to work that keeps you engaged and around good people."                                                                             

 -Amanda Gress, Director, IT Governance 

"Tideworks has become an extension of my family. I’m constantly inspired by the people I work with. They all understand that we are trying to do the same thing, work for our customers and each other. That kind of stewardship has always been impressed on me."         

 -Mitch Hall, Senior Account Manager 

Tideworks HQ in Seattle, WA
Our people are our greatest asset

Real people powering innovative solutions

At Tideworks it’s not just about business, it’s about relationship. The relationship we have with our employees is every bit as important as the clients we serve. Our employees are fundamental to our success and passionate about using technology to solve real-world problems. Sure, we’re a leader in terminal operations technology, but it’s our people who form successful partnerships with our customers. 

Our values as an employer are rooted in our history as a family owned and operated company. We treat our employees with respect, which goes a long way toward explaining why we are able to retain our best and brightest . Our benefits are excellent, and include both retirement and a 401(k), and competitive health coverage with no monthly contribution . 

Tideworks is committed to having a diverse workplace, and is proud to be an equal opportunity employer. All applicants meeting the minimum job requirements will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.    

About Tideworks Technology

Tideworks Technology provides cost-effective, reliable terminal operating systems and graphical planning solutions for marine and intermodal terminal operations around the world. Tideworks was launched in 1999 following 40 years of experience as the technology division for Carrix, Inc., which now operates more cargo terminals than any other company in the world.  

Today, over 300,000 logistics professionals utilize Tideworks' systems on a daily basis to load vessels and trains, track containers, and make payments at 100 marine and intermodal terminals around the world. Headquartered in Seattle, Washington, Tideworks has offices around the world. 

Tideworks Technology Reviews

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Tideworks Technology President Thomas J. Rucker
Thomas J. Rucker
20 Ratings
  • Featured Review

    Helpful (3)

    "Great, small technology company in critical logistics sector!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Tideworks Technology full-time (More than a year)


    This small company is truly invested in its employees and customers.

    The customer focus is demonstrated in the drive to provide superior customer support and customizable application implementations.

    The employee focus is demonstrated in outstanding benefits, fun work place, ergonomic desks that enable standing/sitting, challenging work, access to management, work/life balance prioritization, and encouragement to make innovative suggestions.


    Work/communication across multiple time zones is challenging, but also provides an opportunity to extend support hours.

    Advice to Management

    Keep encouraging innovation, while looking for ways to streamline/simplify the product offerings. Look to excellent documentation and training to augment customer support.

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Tideworks Technology Photos

Tideworks Technology photo of: Tideworks Idea Dash
Tideworks Technology photo of: Tideworks Idea Dash
Tideworks Technology photo of: Tideworks Idea Dash
Tideworks Technology photo of: Tideworks Idea Dash
Tideworks Technology photo of: Tideworks Idea Dash
Tideworks Technology photo of: potluck!
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Tideworks Technology Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Business Analyst Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview


    The process took 3 weeks. I interviewed at Tideworks Technology (Seattle, WA) in November 2017.


    I was contacted by a staffing agency who did a great job at selling the company to me. Once I decided to move forward with being submitted for consideration , the headhunter requested a writing sample and gave me a topic. Being that I was applying for a business analyst job, I turned in a written sample and a process map. It was a fun little exercise.
    I then had a phone interview with one of two managers that were hiring analysts. Had a good interview and chemistry with the manager, but being that I wasn't a perfect technical fit I was it sure I would be called back.
    Surprise! I was invited to a meeting on-site with a manager and two analysts. I dislike panel interviews, as they are stressful since you have to address multiple people instead of one, but the interview was relaxed and ended up being a conversation which allowed me to focus and provide my best answers.
    Again, I disclosed that I wasn't a technical fit, but that I was not concerned as I had always changed jobs and gone into new industries and roles. I was not sure I would be called back, but I was and the last interview included taking me to lunch to meet the full team and a final technical test to assess my problem solving abilities.

    Interview Questions

    • Have I ever been told that I'm too detailed?
      How much detail is enough, when capturing business requirements?   1 Answer
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